Helping Hands Home Care (Worthing)

5 Offington Lane, Worthing BN14 9RY
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9.7 10 Reviews
  • Helping Hands Home Care (Worthing), Worthing
Helping Hands Home Care (Worthing) provides a home care service to people living in the Worthing area of West Sussex.

A team of dedicated and skilled care staff, provide varying levels of care that can be tailored to each individuals needs.

Service Users receive flexible care that can be adapted to personal requirements when it comes to food preparation, hobbies and shopping trips and days out.

In addition to day visits, Helping Hands Home Care can offer a full live-in care service depending on the amount of care required by each individual.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care

Funding & Fees

  • Hourly Visiting Care Fees: from £36.05

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Worthing) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Justyna Hojka (Branch Care Manager)

Helping Hands Home Care (Worthing) Reviews (10)

9.7

Helping Hands Home Care (Worthing) has a Review Score of 9.7 (9.730) out of 10, based on 9 reviews in the last 2 years. Over all time Helping Hands Home Care (Worthing) has 10 reviews.

Overall Experience

  • 9
  • 1
  • 0
  • 0
  • 0

Date Published

10
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Review from Barbara L (Wife of Client) published on 29 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Helping Hands (Worthing branch) for some time and are very happy with the care and services they provide. The carers are very professional and competent but treat my husband like an individual, not a "case". I have confidence when they  are with him and am able to relax that he is
in good hands, giving me a little break in the day. They prove to be patient and adaptable as his health and needs change and my husband really enjoys their company and friendly chat. So thanks for the assistance, it makes a real difference to both of our lives.

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Review from Patrick P (Son of Client) published on 29 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hand have been coming into our parents house to help particularly with Dad's care. They come to get him up, showered, shaved, toileted and emptying the night catheter bag and dressed. At lunch time, changing the pad and emptying the bag...and then again at bed time to get him settled in bed.
Helping
Hands Worthing are always helpful and cheerful and will do as much as they can to help. We definitely recommend them.

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Review from S S (Client) published on 25 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so pleased to find Helping Hands who provided me with the aid I needed. The staff were lovely and all well trained, polite and flexible. I enjoyed my 2 hours once a week and it was good to be able to finish a chore which I couldn't have done on my own.

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Review from I G (Son of Client) published on 9 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This is the middle of week 2, with hourly visits morning and evening to my 97 year old Dad. He was reluctant to accepting help, but has been exceptionally pleased with experience so far. It is clearly early days, but the individual feedback on each of the carers has been positive. Clearly, as individuals
they are all different, but the experience with all has been good (and none that he would not wish to see again). For a proud and independent individual, this is high praise. The support provided has taken much of the daily strain and improved the quality of his days.

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Review from G B (Wife of Client) published on 4 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has really good care from all the carers who come to get him up in the morning. They are all polite, friendly and treat him sensitively, always ensuring they have the correct personal protection. The help that they provide gives me welcome respite.
He also has a carer who comes in on a Friday
for a longer time to shower him and give him his lunch, whilst I can go out for a longer time, this allows me to switch off and have some valuable downtime. The help from the carers has definitely improved my life and my husband's life as well.

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Review from Gill I (Daughter of Client) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands provide twice daily visits and support from the Worthing office to my mother in Rustington. She has Alzheimer's, but the care at home has meant she is currently able to cope with living at home on her own with her dog. It is approximately nine years since her original diagnosis.
I've
met several of her carers and all have been very kind, thoughtful and friendly and Mum obviously enjoys their company. Communication with the office always receives a prompt response and the carers are always quick to raise concerns.
My brother and I really appreciate their care for Mum and the independence it gives her.

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Review from N T (Friend of Client) published on 26 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping Hands have provided excellent care.
They really took time to get to know the client and their wishes. Great attention to health and safety within the home too.
From enquiry about care to providing they were professional at all times.
Kindness and patience were given at all time.
I would
have no hesitation in recommending the excellent service/care provided.
Thank you

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Review from Alan B (Client) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hello. Since having a stroke on 23 September 2024, I have had a spell in hospital followed by a short period of care before returning to my home on 24 October. On that date, I had my first visits from Helping Hands Home Care (Worthing).
Now into mid January 2025, I am extremely happy with the terrific
support and friendliness that I have experienced from the Helpers without exception, initially on three visits per day. Slow and steady recovery since my stroke has now enabled me to reduce the number of visit but still reliant on the dedicated support I continue to receive. In the fulness of time, I shall totally miss the friendship and kindness of the Helpers which will be so difficult to replace. With my grateful thanks to you all.

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Review from Rosalind L (Daughter of Client) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the wonderful team at Helping Hands highly enough! My mother's carer is so kind, friendly and professional, and always cheerful. The care is catered to my mother's needs, and I don't feel quite so alone anymore.

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Review from A B (Client) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Lovely people to deal with and adore my carer and our social visits into the outside world! Having spent the last 3 years barely leaving the house due to ill health and lockdown, they have given me back my confidence too.

Reply from Justyna Hojka, Branch Care Manager at Helping Hands Home Care (Worthing)

Thank you so much for leaving this amazing review! I'm absolutely thrilled to hear that our carers have been able to give you your confidence back and that you're benefitting from our care - that's wonderful! We can't thank you enough for your kind feedback.
Best wishes

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Current Review Score: 9.7 (9.730)

Overview of Review Score

The Review Score of 9.7 (9.730) out of 10 for Helping Hands Home Care (Worthing) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.830 for Helping Hands Home Care (Worthing) is calculated as follows: ( (44 Excellents x 5) + (9 Goods x 4) ) ÷ 53 Ratings = 4.83

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Worthing) is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Justyna

Justyna Hojka

Job Title: Branch Care Manager

I am deeply passionate about providing care and making a positive impact on people‘s
lives. Each day, I have the privilege of helping those in need, easing their burdens, and
brightening their day. The fulfilment that comes from knowing you‘ve made a real
difference is unparalleled. I am fully dedicated to my role and committed to ensuring the
highest standards of care for our local community.

Frequently Asked Questions about Helping Hands Home Care (Worthing)

What Type of Services does Helping Hands Home Care (Worthing) offer?

Helping Hands Home Care (Worthing) offers Home Care.

How many Carers does Helping Hands Home Care (Worthing) employ?

Helping Hands Home Care (Worthing) employs 1000 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Worthing) to verify any information. View our terms and conditions. Helping Hands Home Care (Worthing) has an Enhanced Service - more info.