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Kennores Healthcare Recruitment Ltd has a Review Score of 7.2 (7.167) out of 10, based on 3 reviews in the last 2 years.
Over all time Kennores Healthcare Recruitment Ltd has 7 reviews.
Thank you for the review and for the opportunity to evidence we have learned lessons. Understandably your father wasn't himself following the temporary care being provided to him. While you were on holiday his routine was changed and he became very unsettled and agitated - indicated by the challenging behaviours staff had to manage, such as lashing out, hitting, biting and spitting. I am sorry to learn your father contracted e-coli, and I can confirm, the two staff in question, who allowed food to cool to room temperature and then allowed him to eat one bite of this before removing it from him, were removed from home care provisions. All Home Care staff, have been retrained in hydration and nutrition, and subsequent competency assessments and observational supervisions have evidence that lessons have been learned. Both Leeds and Bradford Local Authorities Safeguarding teams have confirmed that lessons have been learned, and that no future risk will be posed to other customers.
We are happy to receive such a review and we aim to provide excellent quality care always. We believe that it's your life and your care so it should be your way. We aim to provide you with the care and support you want, where you want it and when you want it.
We aim to provide excellent quality home care to keep customers safe and comfortable in their own home. We believe the customer comes first and this means we provide the care and support needed in the way they want it. Services are regularly reviewed to meet the needs of the customer, and in this circumstance due to the refusal of care and support we were unable to help for as long as we would have liked. I only hope our services may be tailored to be of use in the future, when his condition has become more manageable for him and all concerned.
The Review Score of 7.2 (7.167) out of 10 for Kennores Healthcare Recruitment Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Kennores Healthcare Recruitment Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5The business owner
Sees to the business expansion
Handles Candidates applications and registration, and CRM
Looks after rota, scheduling and carers
Looks after rota, scheduling and carers
Looks after rota, scheduling and carers
Oversee the daily operations of the business.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kennores Healthcare Recruitment Ltd to verify any information. View our terms and conditions. Kennores Healthcare Recruitment Ltd has an Enhanced Service - more info.