Quality Home Care

320 Cromwell Road, Grimsby DN31 2BN
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8.4 2 Reviews
  • Quality Home Care, Grimsby
Quality Home Care provides personal care assistance to elderly and vulnerable people throughout N E Lincolnshire.

The care workers treat all clients with great dignity and respect.

As people age their movements may become restricted and personal hygiene maybe affected. The team will help clients to wash, bathe, shave and dress in clean clothes.

People also eat and drink less as they age, the team will look out for malnutrition and dehydration.

The carers can also drive clients to friends and shopping and arrange lunch in clients' favourite places.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

The fee of £30per hour is used to pay and retain skilled and committed care workers, working anti-social hours in all weathers.
Our care workers are paid above the National Minimum Wage and are provided with with the best PPE, paid travel time, sick-pay, holiday-pay, and pension so that they can look forward to a comfortable retirement when their time comes.
The fee of £30 per hour allow us to improve the service we offer to you the client.

These prices are only a guideline, please contact Quality Home Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • MRDI Associates Ltd trading as Quality Home Care

Person in charge

  • Aneta Dominik (Registered Care Manager)

Quality Home Care Reviews (2)

8.4

Quality Home Care has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time Quality Home Care has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 2
  • 2
  • 2
  • 0
Reviewer Connection to Quality Home Care
  • 2
Total of 2, showing 1-2
Review from S W (Daughter of Client) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Quality Home Care have been truly outstanding in the care of my dad from the moment they started caring from him. His health has deteriorated significantly with kidney problems, UTIs and mixed dementia and they have adapted their services to meet his needs to the highest possible standards. The team
of carers are all professional at all times and kind and supportive. I can't see any areas for improvement in this agency from administration, management and carers, they are all exceptional.
Reply from Michael Hughes, Managing Director at Quality Home Care

Thank you for your kind review and we always try to be responsive to our clients changing needs.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Margaret B (Daughter of Client) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Quality home care have provided my Mum with Excellent care over the last 12 months. All The carers that attend my Mum everyday have been efficient, caring and do an excellent Job, my Mum is very happy with the help they provide to her. They arrive on time and are always very efficient. Also Jordon
who does the admin is always very friendly and efficient in sending me the months list of carers. Thank you so much to all the team for providing my Mum with excellent care.
Reply from Michael Hughes, Managing Director at Quality Home Care

Thank you for your kind words. I will pass your review onto the care workers and management.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for Quality Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Quality Home Care is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Quality Home Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (4)

Aneta

Aneta Dominik

Job Title: Registered Manager Joined: 2019

Aneta has over 13 years of experience in care. She has levels 2 and 3 in Health and Social Care and has also passed the prestigious level 5 in Care Management.

Michael

Michael Hughes

Job Title: Owner and Director Joined: 2015

Michael started Quality Home Care in 2016 and the business has steadily grown since. The business mission is to provide very high-quality care in the Grimsby and Cleethorpes area.

Jordan

Jordan Grantham

Job Title: Office Administrator Joined: 2021

Jordan has passed levels 2 and 3 in health and social care. She also has a level 3 in Business Administration.

The team

The team

Job Title: The Team

Quality Home Care the team

Frequently Asked Questions about Quality Home Care

What Type of Services does Quality Home Care offer?

Quality Home Care offers Home Care.

How many Carers does Quality Home Care employ?

Quality Home Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Quality Home Care to verify any information. View our terms and conditions. Quality Home Care has an Enhanced Service - more info.