Platinum Care Cheshire Ltd

We can't thank the team enough, from Management through to the visiting carers - kind, caring, compassionate. Treated us with utmost respect, provided us with a truly personal service and tailoring the care to our needs.

Dad said they always turned up on time and offered to make him a brew, which he appreciated. Platinum Care stepped in at very short notice and we would have struggled without their assistance

Thank you Angela, Emma and the team, we now have a trustworthy Care provider on our doorstep & won't hesitate to use your services going forward.

All communications were easy and prompt. Mum loved the girls who were genuinely caring and certainly went above and beyond for her. Mum build a rapport and trust that was essential in a time of need. Management were commutative and without a doubt competent. Thank you for all you did for mum I will be eternally greatful

Excellent care from all of the staff at Platinum Care Cheshire Ltd, they do above and beyond to help. Good communication too. Highly recommend. All of the staff are friendly, approachable and work very hard.

Thanks to all that are involved.

We have used Platinum Care for a number of years, ever since our sons mobility started to worsen. They have always provided excellent care and support to our son and the wider family. The carers always take time to ensure that his needs are met as well as having a chat and sharing a joke with him.

My wife and I wanted express our gratitude for the exceptional care and support provided by the Platinum Cheshire Care team. The compassion, respect and seamless communication between carers and their supervisor is excellent. We feel incredibly fortunate to have such amazing local support. You should be very proud of all your team.

Friendly and helpful people. Very supportive and considerate in every way , so far so good for the team and satisfied. Even me the lady brought me a cup of tea in my bed . I feel so grateful thank you

Carers were always on time and we, as family, were involved in all decision making. It got to a point that we knew mum's carers well as she always had regular care staff, funny to say this but we looked forward to their visits as it felt like family were visiting. Carers always treated my mum with the utmost respect. I cannot thank this agency enough for the support that we received. Forever grateful this agency deserves a rating of 10 stars.

Mum has used the services of Platinum Care for some time now. The carers are thoughtful, considerate, conscientious and kind. Mum is wholly comfortable with them and there seems to be a small core of team members who regularly attend Mum's needs. This continuity is reassuring for both Mum and the family, especially as Mum has memory problems. The care team will inform us if medications have not been delivered, or if Mum is running short of personal toiletries etc. As a family, this reassures us, especially as we don't live local to Mum. The only criticism we have is that Platinum Care were unable to provide care where Mum-In -law resides; following recent hospital stay, they were our first choice to facilitate her care needs post-discharge. We have no hesitation in recommending Platinum Care and their care team to anyone and hope their high standards of care provision/communication continue.

The service received has been very good and made me feel more confident to remain safe within my own home. Over the last 2-3 years, I have come to know many of the carers personally and built up a good level of trust and support, particularly important to me as I am registered blind.

We found all the carers kind, considerate and professional in their duties, and can highly recommend them.