Bluebird Care Southend & Rochford

A most professional and well organised company, offering both compassion and hard truths based on theirs and their employees wealth of experience in the care profession. They offered guidance and sound advice whenever sought.

Bluebird Care have provided outstanding care, from domiciliary to live in. They have always been kind, considerate and efficient in their delivery of my aunt's care needs and wishes. Bluebird remained our constant until my aunt sadly passed away recently. I would highly recommend Bluebird if you are looking for a bespoke care package that considers your loved one and their families.

I love all the carers. They all do things their own way but fit in with me.

We are very happy with our lovely live in carer. She cares for our mum to the highest standards, mum loves her and so do we! She's very kind, cooks homemade food for mum and chats, they do puzzles together and this gives us peace of mind, knowing mum is safe and well cared for.

Some what expensive.

Bluebird Care team are always kind and friendly. We think you are smashing. The carers always do exactly what I ask of them. If a problem arises, it's always sorted out quickly and efficiently. Thank you.

I would recommend this care provider. They are all very helpful and pleasant.

I have used Bluebird Care Southend and Rochford until recently as my father sadly passed away on the 19th of December 2023. The carers who came in twice a day to deal with his personal care needs were lovely. My father had a good relationship with them all and they were professional, compassionate and a credit to Bluebird. On behalf of my father, thank you for everything you did for him over the last few months.

Bluebird Care provide services to both my parents who have vastly different needs; one is physically very ill and the other has dementia. Over the last year they have been great, all the carers are skilled and able to relate, be kind to and support them. As a company, they are professional, responsive and as much as is possible, give us peace of mind as their children.

Would recommend Bluebird Care without hesitation or reservations.

My carer is someone who can be trusted. She has a caring attitude and helpful in many ways. A person of utmost integrity and a pleasure to meet such a social person. I am very happy with the services provided.

The whole team that attend the house and also the staff in the office always have my dad's best interests at heart.

I am very happy with the behaviour and standard of care the carers provided to my mum. I would prefer that changes to rota times were communicated in advance, as mum is dependent on regular medication. I have knocked one star off for occasional carelessness, such as leaving the back door open and the gas hob on, which can be a serious impact on such a vulnerable person and can easily be avoided. Overall the family are pleased with the standard of care.

Can’t recommend Bluebird (Southend & Westcliff branch) highly enough for the kindness, care and support given to my mother-in-law and us during our time as service users (she has now gone into a care home). Communication was great and always felt comfortable phoning the office about anything. They tried to accommodate any requests and worked with us to help her remember to complete daily tasks, often making helpful suggestions. We will always be thankful for their input.

Initially Mum had daily support with 2 visits which worked well, later when she and I needed more support a care package was carefully put in place and tailored to Mum's needs which were reviewed regularly. This entailed having live-in care whereby Mum had care and company. She had several regular live-in carers with whom she became very fond. The care and support they gave Mum were mostly excellent. She has now moved into a care home after an emotional farewell to them but they are still keeping in touch and she has already had a visit from one of her regular ladies. We have always had a very good relationship with both the carers and the office staff who have always had Mum and our best interest in mind.

I am very happy with the behaviour and standard of care from the carers. I would prefer that changes to my rota times were communicated to me in advance, as I have commented on this for several years and changes are still made without my knowledge.

Good quality live-in care, for my mother. Her carer does everything for my mother and has the patience of a saint. Mum gets to do exactly what she wants, when she wants, eats what she wants and obviously one to one care that is totally tailored to Mum.

Bluebird Care has put care in place for my sister since September 2021, to date. Two visits a day. Conscientious in advising me of anything that needs attention, or anything untoward in her condition. Friendly, reliable service. Flexible regarding any extra needs. I arranged this long-distance without meeting the team as I live a few hours drive away. All arranged by emails and telephone. Has gone like clockwork, very efficient management. This has allowed my 95-year-old sister to remain in her own home and I have peace of mind regarding her welfare and health from day to day. A well deserved thank you, to all the team from both of us.

I can't thank you enough for all your help and support. I really appreciate it and I was very happy with your care and help in my home. The staff are very polite and friendly, even when I have bad days. All my thanks.

Care is excellent and good communication and always informs me of any concerns. While mum was in hospital phoned to enquire of her wellbeing frequently. contacts the Doctor if any issues or concerns, e.g nurse visits.