Bluebird Care Southend & Rochford

Kellie is a naturally passionate and attentive individual, with a real eye for care.

Since embarking on her career with Bluebird Care, Kellie has successfully established relationships with both customers and fellow care assistants, this has allowed her to match the skills and abilities of the care worker with the needs of the customer, yielding maximum customer and job satisfaction.

Kellie consistently partakes in all in-house training and is currently working towards her QCF/NVQ Level 5 qualification.

As office manager of Bluebird Care Southend and Rochford Kellie oversees the professional and compassionate workings of both the office and care staff.

If you wish to contact Kellie regarding any matter her contact details are

I have worked in the care industry since I was 18 years old and I joined Bluebird Care in March 2017 as a care assistant, then progressed to a Senior Care Assistant role and in February 2019, and now I am the office manager. I joined the office team and became the Care Co-ordinator. During my time with Bluebird Care, I have gained my Level 3 NVQ in Health & Social Care and currently studying level 5 NVQ in Health and Social Care management. I am a Trained Trainer in Manual Handling, Risk Assessments, Oral Hygiene, Autism Awareness, and Parkinson’s Awareness, I am also a Mental Health First Aider.

My name is Charlotte, I am a Supervisor at Bluebird Care, I assist our wonderful customers in all aspects of life, from personal care to taking them out for weekly shopping trips and everything in between! I started with Bluebird Care in January 2018 which was my first ever care job! I always thought I could never do care work as I didn't feel the personal care side of things was for me! I'm glad I took the jump, as I've been on some amazing training and the support you receive from the team is outstanding. I feel that since I started working at Bluebird that Care I have found my calling! I love everything about my job (well most of it!) but I really wouldn't be in my job if I didn't enjoy it. The most satisfying part of my job is seeing the customers being as independent as possible within the home and supporting them as required! I have also, just completed my Level 3 NVQ in Health & Social Care.

I have worked at Bluebird Care since 2023 and really enjoy my role and working with our customers.

It is important to us all that we dedicate our full-time roles to the management of Live in Care for our customers and our Live in Care assistants, to ensure this aspect of our business is managed effectively and to the highest of quality standards.

Live in Care is classed as a significant purchase, and whilst more cost-effective than a residential setting the management of each individual Live in Care package requires a lot of time and attention. If you would like to learn more about how we manage our Live in Care Package and support our Live in Care assistant please navigate to our Live in Care FAQ's under the useful information tab on our website.

Whilst we are all well experienced in this service, we never lose sight of the difference we make in our customers ’ lives. Being able to remain safe at home is a dream of many of our customers and their families. We work to make that dream a reality, ensuring that the customer is safe, happy and living their life to their full potential in the familiar surroundings of their own home.

I have been at Bluebird Care since 2014 and I am fortunate to love my job and be a part of an ‘outstanding’ team. My role is more than a “traditional finance” role, which makes it a very rewarding role – I get the opportunity to meet customers and employees and it’s an amazing feeling knowing that as a team we have made a positive difference to someone’s life and been there to support them – may that be our customers, their families or a Bluebird Care employee.

Bluebird Care Southend and Rochford is owned and run by Kevin and Tracey McCormack who bring a wealth of professional care and service experience along with management and organisational expertise to your local area.

Prior to setting up their network of Bluebird Care offices in East London and Essex, Tracey had fifteen years of experience in childcare services along with five years in adult health and social care. Kevin has 30 years of extensive business management experience having been a Director and Managing Director of several large media businesses.

Our vision is to be the very best local provider of quality care whatever the needs or requirements may be. To be able to support any individual or group regardless of circumstances through professionalism and specialist application when needed.