Bluebird Care Docklands, Stratford & Wapping

I am happy with office staff. Responding to queries and helpful. Staff is very good. Undertand the need of clients. Listen to carers (parent).

Bluebird are always very positive & cheerful for me, Liz is helping me to clutter cleaning my flat (smashing).

I am so happy to use this service, the carers are amazing with my aunt. Very helpful, caring and supportive. My aunty looks forward to help coming over although at first she was a bit apprehensive. Now Bluebird carers have made her days much brighter. Thank you

Amazing care for our relative. Understood the situation immediately and were responsive to all the changes. We could not have done without their support & will be eternally grateful for the care our relative received.

Being a POA for an elderly friend can be daunting and scary. The role I have, has been made considerably easier with the support that I have had from the whole team at Bluebird Care.

The following up a staff member in the admin team on my initial enquiry was great and showed their professionalism.

Since the team have taken over from the NHS provided care, I have been extremely pleased with the quality of the care provided and ongoing communications throughout, I can't fault it.

From engagement with the supervisors, who have been amazing, to the individual care provided by the carers, has made such a difference.

Special mention to one carer in particular, who has developed a great rapport and shown such care and respect throughout. Always happy and willing to make sure that she is comfortable and content.

Thank you for all your help, its greatly appreciated. Recommended !

Blue bird is amazing they give us good service and really good carers they help us when we need them they provide us with important information.All of the staff members are really good they are very respectful and caring.

Very happy with the service.

My daughter is extremely happy with the service. She is treated with respect and has found a friend in her carer. She looks forward to her sessions each week.

I find Bluebird Care reliable. They respond quickly to any concerns. Very good telephone/administrative support.

The carer is amazing and the services are excellent.

It has been a great experience with the home care provider. The communication has been excellent and the staff have been so accommodating. The carers have also been great, always willing to meet my son's needs so that he has a positive experience going out in the community.

From the bottom of my heart, thank you for all the care you gave my nan also thank you for being with her up until her final day. She had such amazing carers and she was truly grateful for everything you all did for her, so from the bottom of my heart, thank you all so much.

Very helpful and I'm pleased with the way they talk my mum through everything they do they have laughs and jokes with my mum which makes her happy. Very happy with their service, couldn't be happier. Mum always has a smile on her face when she sees the carers walk in. The carers always have a great chat with Mum. All the office staff are so helpful and are always there if you need them for support. I would recommend Bluebird Care to anyone, they're 5 star.

Since my father's discharge from the hospital, we as a family, could not have coped without Bluebird Care. This is our third set of carers, we believe that the standard set by Bluebird should be the benchmark for all care in the area.

I feel I can go to work and leave Bluebird in charge with my mum, whos very happy with the service. Great job, Bluebird, keep up the good work!

I have found my experience at Bluebird Care excellent and really supportive. My carer has been amazing and also my supervisor. I have been really happy with the service provided.

Having the support of these Bluebird Care Angels has been invaluable, especially during recent times, with lockdown restrictions. Good communication with the carers and management ensured my relative was well looked after. I cannot recommend them enough. Thank you for ensuring she is well cared for.

As a Rehabilitation Case manager, I frequently find it challenging to source a good care agency that are able to meet both my requirements as well as the clients. Bluebird Care met all the requirements. A four-week package of care/support was provided to a challenging and complex client of mine. I found communication, across the board, from the first point of instruction to be excellent. And access to digital client notes proved invaluable. Both management and the care team were flexible and amenable to changes in their working hours and approaches due to the challenges this client presented. Bluebird Care Docklands, Stratford & Wapping have proved to be a reliable and efficient care provider that is client-centered as well as being able to work in a joined-up approach with the key professionals in this case which was essential for this client's wellbeing.

Two members of staff came over to assess my mother, who has very limited mobility and requires help with personal care in the morning. The carers they have provided are wonderful, very helpful, caring and passionate.

My two carers are excellent. They are punctual, friendly and carry out their duties with great care and dedication and make me feel comfortable. My family thinks the world of them and they couldn't have coped without them.