Bluebird Care Docklands, Stratford & Wapping

Unit 8 Skylines Village, Limeharbour, London E14 9TS
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9.7 19 Reviews
  • Bluebird Care Docklands, Stratford & Wapping, London
Bluebird Care Docklands, Stratford & Wapping is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

Bluebird Care Docklands, Stratford & Wapping offers a full Live-in Care service where a suitably matched care assistant lives in the customer’s home. The Live-in care service is completely personalised to each individual customer and provides the ultimate in safety and protection.   

With kindness and compassion, their highly-trained and trusted team deliver bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Respite / Short Term
  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33.70

Bank Holidays are charged more. Waking nights are charged by the hour.

These prices are only a guideline, please contact Bluebird Care Docklands, Stratford & Wapping to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Violeta Brasha (Care Manager)

Bluebird Care Docklands, Stratford & Wapping Reviews (19)

9.7

Bluebird Care Docklands, Stratford & Wapping has a Review Score of 9.7 (9.715) out of 10, based on 9 reviews in the last 2 years. Over all time Bluebird Care Docklands, Stratford & Wapping has 19 reviews.

Overall Experience

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Review from Philip G (Power of Attorney of Client) published on 27 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being a POA for an elderly friend can be daunting and scary. The role I have, has been made considerably easier with the support that I have had from the whole team at Bluebird Care.


The following up a staff member in the admin team on my initial enquiry was great and showed their professionalism.


Since

the team have taken over from the NHS provided care, I have been extremely pleased with the quality of the care provided and ongoing communications throughout, I can't fault it.


From engagement with the supervisors, who have been amazing, to the individual care provided by the carers, has made such a difference.


Special mention to one carer in particular, who has developed a great rapport and shown such care and respect throughout. Always happy and willing to make sure that she is comfortable and content.


So pleased that I made the decision to have Bluebird on board with her ongoing care needs.
Thank you for all your help, its greatly appreciated. Recommended !

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

This is so lovely to hear, thank you so much for taking the time to write this review! We are so pleased that you are both content with the service being provided and it is a pleasure to work with you both.

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Review from H R (Husband of Client) published on 27 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue bird is amazing they give us good service and really good carers they help us when we need them they provide us with important information.All of the staff members are really good they are very respectful and caring.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you very much for taking the time to share your thoughts. We appreciate your kind words and are so pleased you are happy with the care being provided!

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Review from Nicole S (Daughter of Client) published on 22 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are pleased with the service provided. My dad finds the staff pleasant, friendly and caring. If any concerns are raised, things get sorted straight away.
Very happy with the service.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you for the kind review. It's a pleasure to care for your dad and we're pleased that you are both happy with the care the carers provide.

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Review from Margaret H (Mother of Client) published on 11 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter is extremely happy with the service. She is treated with respect and has found a friend in her carer. She looks forward to her sessions each week.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you for taking the time to write this lovely review. We are so pleased that your daughter is treated with respect and is happy with her carer.

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Review from P A (Daughter of Client) published on 11 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Bluebird Care reliable. They respond quickly to any concerns. Very good telephone/administrative support.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you for giving us this feedback we really appreciate it.

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Review from T R (Son of Client) published on 11 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is amazing and the services are excellent.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you for the kind words. We are very pleased that you're happy with the service the carer provides. We really appreciate the feedback.

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Review from P A (Mother of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a great experience with the home care provider. The communication has been excellent and the staff have been so accommodating. The carers have also been great, always willing to meet my son's needs so that he has a positive experience going out in the community.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Hi, thank you very much for taking the time to write this lovely feedback. We're so pleased that you were happy with the care being provided to your son. We wish you both all the best

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Review from Chelsea T (Granddaughter of Client) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the bottom of my heart, thank you for all the care you gave my nan also thank you for being with her up until her final day. She had such amazing carers and she was truly grateful for everything you all did for her, so from the bottom of my heart, thank you all so much.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you for taking the time to write this lovely review. We're glad we were able to support your nan during her final days to make such a difficult time a little easier. Thank you again.

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Review from Elizabeth M (Daughter of Client) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and I'm pleased with the way they talk my mum through everything they do they have laughs and jokes with my mum which makes her happy. Very happy with their service, couldn't be happier. Mum always has a smile on her face when she sees the carers walk in. The carers always have a great
chat with Mum. All the office staff are so helpful and are always there if you need them for support. I would recommend Bluebird Care to anyone, they're 5 star.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you for this lovely review! We're so glad that your mum is getting along well with the carers and they make her smile, our customer's happiness are always our main priority. Thanks again for the kind words.

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Review from M C (Son of Client) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father's discharge from the hospital, we as a family, could not have coped without Bluebird Care. This is our third set of carers, we believe that the standard set by Bluebird should be the benchmark for all care in the area.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you for taking the time to write this lovely review. We are so pleased we have been able to support your father and family through such a difficult time. Thank you again, for the lovely words.

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Review from Sandra M (Stepfather of Client) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of service is awesome. The care my stepfather is getting is brilliant. The carers have become part of the family, well-trusted people and very professional.
I feel I can go to work and leave Bluebird in charge with my mum, whos very happy with the service. Great job, Bluebird, keep up the
good work!

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you for taking the time to write this lovely review. We are so glad to hear that you are happy with your carers. We will continue to provide your stepfather with the best care possible!

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Review from Julian S (Client) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my experience at Bluebird Care excellent and really supportive. My carer has been amazing and also my supervisor. I have been really happy with the service provided.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Thank you for your feedback, it is always nice to hear positive things from our customers. We look forward to providing you with high-quality care.

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Review from Kam P (Relative of Client) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having the support of these Bluebird Care Angels has been invaluable, especially during recent times, with lockdown restrictions. Good communication with the carers and management ensured my relative was well looked after. I cannot recommend them enough. Thank you for ensuring she is well cared for.

Reply from Anoop Sekhon, Director at Bluebird Care Docklands, Stratford & Wapping

Dear Kam, thank you for your kind words. It has been a pleasure to take care of your aunt.

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Review from J F (Independent Advocate Deputyship) published on 21 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a Rehabilitation Case manager, I frequently find it challenging to source a good care agency that are able to meet both my requirements as well as the clients. Bluebird Care met all the requirements. A four-week package of care/support was provided to a challenging and complex client of mine. I found
communication, across the board, from the first point of instruction to be excellent. And access to digital client notes proved invaluable. Both management and the care team were flexible and amenable to changes in their working hours and approaches due to the challenges this client presented. Bluebird Care Docklands, Stratford & Wapping have proved to be a reliable and efficient care provider that is client-centered as well as being able to work in a joined-up approach with the key professionals in this case which was essential for this client's wellbeing.

Reply from Ramaa Kalia, Operations Manager at Bluebird Care Docklands, Stratford & Wapping

Thank you, it was a pleasure supporting the customer even with all the challenges.

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Review from Rajinder K (Son of Client) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two members of staff came over to assess my mother, who has very limited mobility and requires help with personal care in the morning. The carers they have provided are wonderful, very helpful, caring and passionate.

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Review from S K (Client) assisted by family/friend published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My two carers are excellent. They are punctual, friendly and carry out their duties with great care and dedication and make me feel comfortable. My family thinks the world of them and they couldn't have coped without them.

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Review from Gurj S (Grandson of Client) published on 20 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother is very old now in her 90s. She had a knee replacement. We were reluctant for her to do this at her age but she wanted to do it. It meant she needed help and support during her recovery. Bluebird provided excellent service during this time. They supported her with daily activities such
as baths and getting dressed. As well as making sure she was completely safe at home when the family was not available. I would recommend them and appreciate all the help they provided. She is now up and about on her own and I feel she wouldn't have recovered as quickly without the care and kindness of the Bluebird team. Thanks guys.

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Review from Simi G (Daughter-in-law of Client) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I used Bluebird Care Docklands, Stratford and Wapping to care for my father in law who was towards the end of his life with terminal cancer. The management team and carers went above and beyond to ensure my father in law had the best care he possibly could. Communication was excellent
if there were any changes taking place. It was a good weight off my shoulders just knowing they were there for additional support.

Reply from Ramaa Kalia, Operations Manager at Bluebird Care Docklands, Stratford & Wapping

Hi Simi, thank you, it was a pleasure to take care of your father-in-law.

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Review from S C (Client) assisted by family/friend published on 4 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy the service I receive from my carers, they support me with day to day tasks. My main carer comes to visit me even when I have been admitted into hospital. I am very happy and lucky to have this type of support that I need.

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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Bluebird Care Docklands, Stratford & Wapping is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.815 for Bluebird Care Docklands, Stratford & Wapping is calculated as follows: ( (45 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 54 Ratings = 4.815

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Docklands, Stratford & Wapping is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (7)

Meet the Team (4)

Anoop

Anoop Sekhon

Job Title: Managing Director & Owner

Joined: 2012

Bluebird Care Docklands, Stratford and Wapping.


Anoop started delivering homecare in the areas of Newham and Tower Hamlet to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes.


Delivering the highest quality of home care and support is Anoop’s absolute goal and the team would be delighted to hear from anyone who is seeking home care for themselves or for a loved one, or would simply like to talk to someone about the services we provide.


Anoop holds a BSc in Business Information Technology. She had worked with the Youth Service for the London Borough of Tower Hamlets for 6 years as an HR manager.


Her background in working with young people, including those with significant care needs, has inspired her to work with people with a wide range of care needs, and ages. She is committed to ensuring that she provides a high-quality service to the individuals she works with and that the exacting standards of Bluebird Care, UKHCA and CQC are satisfied in full.

Tansy

Tansy Ridler

Job Title: Registered Care Manager

Joined: 2022

I have been working in care for most of my adult life and I have never felt so rewarded. Having the ability to care for people in their own homes really helps me to go home with a smile on my face every day. Since joining Bluebird Care as a Care Coordinator back in 2019, I have progressed to becoming a Care Manager. I am very grateful for the opportunity I have been given and feel blessed to know that I will be supporting many more people with remaining independent in their own homes!

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Ruby Kaur

Job Title: Finance Manager

Joined: 2022

I’ve been working with Bluebird Care for a year and a half, since coming back from a long break after Maternity Leave. I love how supportive everyone is and how easy it is to work in a team with everyone here at Bluebird. I graduated with a Finance degree and have worked in Finance since but this has to be my most enjoyable role. I came on board with a lot of Finance skills but I have learnt much about the care industry since and have found it particularly rewarding working in this sector - even though I work back office, I very much enjoy that I can do my bit to help our wonderful customers. I do believe that for everyone here, it is more than just a job - when you’re made to feel like an important and essential member of the team, it makes it even easier to go that extra mile.

Maddie

Maddie Cameron

Job Title: Administrator/ Coordinator

Joined: 2024

Joined Bluebird Care Docklands, Stratford & Wapping in July 2024, after working in another branch doing Marketing. This is my first time working in care and really enjoy learning the new skills.

Frequently Asked Questions about Bluebird Care Docklands, Stratford & Wapping

What Type of Services does Bluebird Care Docklands, Stratford & Wapping offer?

Bluebird Care Docklands, Stratford & Wapping offers Home Care.

How many Carers does Bluebird Care Docklands, Stratford & Wapping employ?

Bluebird Care Docklands, Stratford & Wapping employs 28 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Docklands, Stratford & Wapping to verify any information. View our terms and conditions. Bluebird Care Docklands, Stratford & Wapping has an Enhanced Service - more info.