Bluebell Support Services Ltd

1st Floor Suite, The Old School House, Castle Rising, King's Lynn PE31 6AG
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3 Reviews
  • Bluebell Support Services Ltd, King's Lynn
At Bluebell Support Services, the team believe in offering person centred care. Their aim is to care and support service users to remain in their homes for as long as possible. They approach their service users' needs from four aspects of their being, which are mental, physical, social and spiritual.

They offer a range of services, from thirty-minute visits to twenty-four-hour live-in care, depending on the service user's needs.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Owner

  • Bluebell Support Services Ltd

Person in charge

  • Shelly Gotora (Registered Manager)

Bluebell Support Services Ltd Reviews (3)

Over all time Bluebell Support Services Ltd has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
0
0
3

Review from M D (Daughter of Client) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This company has been looking after my mum four times per day for the last ten months. The care given is of a high standard, and the carers are friendly, engaging and have a positive attitude. This has helped immensely with the transition from a fiercely independent lady to the acceptance of needing
assistance.
My mum is fortunate to have family support, but the carers have become a vital part of the network to enable her to continue to live at home.

Reply from Shelly Gotora, Owner/Manager at Bluebell Support Services Ltd

Thank you for taking the time to leave us a great review. Your kind words are very much appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Angela W (Daughter of Client) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were recommended Bluebell by the hospice our father was in. We needed a live-in carer on his discharge from hospice to home. The service we received was very professional throughout, and Bluebell visited my father in the hospice to complete the assessment and was always kind and helpful. Our live-in
carer has provided exemplary care and companionship to my father over the last few months, kept his home organised and spotless, caring for his little dog too. The communication from Bluebell throughout has been very good. We would highly recommend Bluebell services.

Reply from Shelly Gotora, Owner/Manager at Bluebell Support Services Ltd

Thank you for taking the time to leave us a great review. Your kind words are very much appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S P (Daughter of Client) published on 12 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff, who always accommodate any changes to our schedule we may need to make. Since Bluebell carers started visiting my dad, his general mood has improved greatly, and he looks forward to their visits.

Reply from Shelly Gotora, Registered Manager at Bluebell Support Services Ltd

Thank you so much for your kind words. It is a pleasure to care for your dad. We are glad to hear that he looks forward to the care workers visiting him.
Kind regards.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Aug 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Bluebell Support Services Ltd

What Type of Services does Bluebell Support Services Ltd offer?

Bluebell Support Services Ltd offers Home Care.

How many Carers does Bluebell Support Services Ltd employ?

Bluebell Support Services Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebell Support Services Ltd to verify any information. View our terms and conditions. Bluebell Support Services Ltd has an Enhanced Service - more info.