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Avican Support Ltd

6a Clock Tower Mews, Exeter Road, Newmarket CB8 8LL
Avican Support Ltd Logo
Avican Support Ltd logo
Avican Support Ltd, Newmarket
Avican Support Ltd, Newmarket
Avican Support Ltd, Newmarket

Avican Support is one of the most respected providers in the region and are extremely proud to be celebrating its 20th year of delivering exceptional care and support across Cambridgeshire, Suffolk, Essex from the Head Office in Newmarket. The company is CQC registered and rated GOOD (January 2019) as well having achieved Excellent on a recent PAMMS audit in 2025, this is a quality assurance audit carried out by local...  

Care Provided by Avican Support Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £28.50 - £28.50
  • Weekly Live-in Care Fees: £1,200 - £2,500
  • 30 Minute Visiting Care Fees: £21.95 - £24.95

Fees are guide prices, and are tailored to individual needs, for Live in Care price varies upon number of people supporting, such as one person or a couple.

The price(s) shown are provided by the agency. Contact Avican Support Ltd for full pricing details and T&Cs.

Contact Avican Support Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Avican Support Ltd
  • Private Owned

Person in charge

  • Dr Charles James (Director)

Avican Support Ltd Reviews (5)

8.6

Avican Support Ltd has a Review Score of 8.6 (8.583) out of 10, based on 5 reviews in the last 2 years. Over all time Avican Support Ltd has 5 reviews.

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Showing 5 reviews matching selected criteria
Review from E M (Client / Service User) published on 19 June 2026 Submitted via Postal Card
Overall Experience

I am satisfied with the care I receive from my carer as she is always happy to help me and will do everything I ask her to do.

Reply from Charles James, Manager at Avican Support Ltd

Thank you EM we are really pleased you to know that you are satisfied, we are pleased to support you and Maggie really enjoys her time every day she visits you. Thank you for your feedback.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T S (Wife of Client) published on 17 June 2026 Submitted via Postal Card
Overall Experience

Very happy with the support and work I have received from all carers I have had. Couldn't have done without the last carer (Susan) at the end. Brilliant lady.

Reply from Charles James, Manager at Avican Support Ltd

Dear TS many thanks for comments, we know how much Susan enjoyed supporting and how much you made her feel welcome in your home, is very much appreciated.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J A (Client / Service User) published on 3 June 2026 Submitted via Postal Card
Overall Experience

For the short time I have used Avican Everything has gone smoothly.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Tom K (Client / Service User) published on 28 May 2026 Submitted via Postal Card
Overall Experience

I've had 4 carer, all reliable and caring.

Reply from Charles James, Manager at Avican Support Ltd

Hi Tom, many thanks for your feedback, and we are delighted that you (and your good wife) are happy with the care staff , it is a pleasure for to be able to support you. Avican.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Bobbie W (Client / Service User) published on 29 April 2026 Submitted via Website
Overall Experience

Change from previous company in place, seamlessly and with great care for the concerns of service users . Caregivers moved with the company which was reassuring. Manager was very helpful. caregivers continue to maintain the high standards of the previous company.

Reply from Charles James, Manager at Avican Support Ltd

Hi Bobbie, thank you for your kind words, we are pleased to hear that you are happy with the transition over to Avican Support from your old company, always a trying time for all involved and thanks to you we were able to accommodate everyone. Our caregivers enjoy supporting you and Tom.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 January 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Avican Support Ltd.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Avican Support Ltd.

Meet the Team (2)

Charles James Job Title: Director Joined: 2006
Charles James

Charles is the founder of Avican Support and founded the company in 2006, and is proud of how the company has maintained its headquarters in Newmarket, which is also the office for Live-in Care and Homecare services. Over the years, the company has also supported living centres in Ely and Peterborough for adults from the age of 18 upwards, with various levels of needs, to live their lives to the fullest.

Charles is a doctor specialising in dementia care, memory diagnostics and treatment, and palliative care.

Maggie Markowicz Job Title: Manager for Live in Care service and Homecare Joined: 2026
Maggie Markowicz

Maggie has been in the care sector for many years. She is a fully qualified care professional with both her Level 5 and Level 6 in health and social care. Maggie and her team deliver care in the community in Newmarket and surrounding areas, as well as providing Live in Care much further afield with capacity in Essex, Suffolk, Norfolk and Cambridgeshire

Frequently Asked Questions about Avican Support Ltd

How many Carers does Avican Support Ltd employ?

Avican Support Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Avican Support Ltd to verify any information. View our terms and conditions. Avican Support Ltd has an Enhanced Service - more info.