Ambassador HomeCare Ltd

Unit J3 The Point, Weaver Road, Lincoln LN6 3QN
Review Us
2 Reviews
  • Ambassador HomeCare Ltd, Lincoln

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Ambassador HomeCare Ltd

Person in charge

  • Elizabeth Young (Manager)

Ambassador HomeCare Ltd Reviews (2)

Over all time Ambassador HomeCare Ltd has 2 reviews.

Overall Experience

  • 1
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  • 1
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Date Published

2
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Overall Experience  Overall Experience 5.0 out of 5

We have had Ambassador HomeCare for a number of years now, first for my husband, then for both of us, we both rate them highly. Like most care companies, short on staff but the main thing is the quality of care they give, nothing is too much trouble and if you have any issues they are quickly dealt
with. We both recommend them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 2.0 out of 5

Started off well. The good - they turned up. Sometimes late, understandably in this work. Some of their carers were lovely. Some smoked. One or two did not care at all.
The bad - no continuity.
Carers came in twos and chatted to each other, not to mum. Most did not encourage walking or even knew
mum could walk.
Talked down to mum or over her, she has had a stroke and can't speak now, but she still has a brain. This frustrated mum who could get angry.
Accused mum of spitting and swearing when we left Ambassador to go to a different agency due to change and reduction in Care package. Nothing was said about this before.
The change from Ambassador has been excellent. Mum has four regular carers now - one carer per visit. This equals - More care, more interaction. More walking. More learning about mum as a person.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Ambassador HomeCare Ltd

What Type of Services does Ambassador HomeCare Ltd offer?

Ambassador HomeCare Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ambassador HomeCare Ltd to verify any information. View our terms and conditions. Ambassador HomeCare Ltd has an Basic Service - more info.