Apple Homecare Ltd
Unit 4 Javelin Road, Airport Industrial Estate, Norwich, Norfolk NR6 6HXCare Provided by Apple Homecare Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Owner
- Apple Homecare Limited
- Private Owned
Person in charge
- Joanne Ardrey (Manager)
Apple Homecare Ltd Reviews (8)
Over all time Apple Homecare Ltd has 8 reviews.
My Mum's carer has been absolutely lovely from day one (Oct 2020). She quickly formed a strong bond with Mum and they get on so well. Whenever I contact the office I always receive a prompt and friendly response. Apple Homecare also provided care to my late Father years ago and they were fabulous then too. I would thoroughly recommend Apple Homecare.
Thank you so very much for your review, it means a lot as after such a negative year with CQC it makes us all feel lifted. We do try our hardest to provide excellent care to all and treat everyone as if they were our loved ones. It is a pleasure to care for your mother. You yourself have proven to...
My 93yr old Mother has been receiving care from Apple for just under a year now. The girls who attend her have been doing a wonderful job with showering her twice a week and doing what else they can within the hour that they are there. Thank you, Apple.
Thank you for taking the time to compliment our staff. We always try to go the extra mile . Very pleased that both you and your mother are happy with the care provided. Kind regards, Jo.
Apple Homecare is extremely professional and dedicated; they are flexible and responsive to our needs. After caring for my friend for the last seven years, having this wonderful help has enabled her to remain at home, which is her ultimate wish.
We would like to thank you for taking the time to publish this review. We will ensure the ladies who support your friend are personally thanked and commended for their hard work and it is so pleasing to know we are doing well for our clients. We would like all our clients to receive the kind of care and support we would expect for our own family members and friends. Best wishes.
My stepfather was reluctant to accept help, but the carers treated him with such care, that it wasn't long before he felt comfortable with their visits. One carer especially, built up such a bond with him, that she was able to take over his showering, personal care and became like one of the family. She said she looked after her clients like they were like her mum or dad and she certainly did. They also helped me enormously by supporting me and sharing the responsibility. Well done.
Dear Sue, Thank you for the time spent on giving us good feedback, your step-father was an absolute delight to care for and I certainly agree it was reluctant at first. His main carer formed a great rapport with him and still misses him today. She will be delighted with such lovely feedback as it is our training that tries to ensure we go the extra mile. Thank you so much. Best wishes Jo and team.
The care provided to my elderly mum by Apple has been second to none. I have been constantly kept informed about any issues, and the occasional suggestions the staff have made on how to make things run more smoothly have been very helpful. It has been such a relief to know that my mum is in good and capable hands.
Thank you so very much Loretta. Mum had a wonderful fun afternoon yesterday at our premises and was the Belle of the Ball.
We have had support staff from Apple Homecare for many years and they have always been extremely supportive and helpful both to my husband and myself. The care they give is second to none and their attitude to their very difficult job is always one of smiles and encouragement. We could not manage to keep my husband at home without them and for this I am extremely grateful.
Thank you so very much for your lovely comments, caring for your husband is a pleasure and the double team will be so pleased to hear how happy you are although you daily show your appreciation.
I live a long way from my mother and it has given me great peace of mind to know that Apple not only visit my mother twice a day come rain or, as was the case this winter, snow, but are always ready to go the extra mile in assisting my mother when unexpected problems occur. Apple staff have always kept me well informed and are easy to contact. They have also been very flexible in accommodating my mother's needs as her condition has progressively worsened. All the carers are lovely and have built up a very positive relationship with my mother, who enjoys their visits, especially when there is time for a cup of tea and a chat or a game of scrabble. Thank you Apple, we would be lost without you.
Thank You, Amanda, for taking the time out of your very busy lifestyle for your lovely comments. Your mother is a pleasure to care for and you yourself a kind and caring daughter.
A very reliable local company which will go the extra mile to help their clients. Always prompt and on time and take a genuine interest in their clients and family. Operate 365 days a year. They will contact next of kin immediately if there are any issues or concerns with their client. The staff and management are also very friendly and approachable. Very pleased that they are around to help!
Thank you, Ivan, very much. It is a joy to care for your father. You are an excellent son to your father.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 May 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Apple Homecare Ltd.
Meet the Team (0)
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