BGS Healthcare Ltd
Unit 2, Forest Gate, Chippenham, Wiltshire SN15 3RSCare Provided by BGS Healthcare Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £28
Contact BGS Healthcare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- BGS Healthcare Ltd
- Private Owned
Person in charge
- Sue Collier (Registered Manager)
BGS Healthcare Ltd Reviews (4)
Over all time BGS Healthcare Ltd has 4 reviews.
Today 2 new ladies, absolute perfection , accepted by wife, anytime. Thanks, BGS. Often I have been problematic, but those who know ensure I do as agreed.
You can be subjected to times changing, no notice, as are carers. The next day carer's list not sent until early evening thus ensuring payment still due, as 24-hour notice not possible.
Today I called the office and the mind-blowing reaction was just humiliation. Asked why I preferred certain carers, then told I should be grateful as last night carers stopped by after 10pm in own time to care. They are the reason these are requested but now told unavailable. The care service, like the brochure says, is ignored.
The client's needs, their dignity, their existence does not apply.
We understand a choice of carer is important, but also know that when the need for a carer is urgent, we will present all suitable...
They have never let us down, even in the worst weather. Their staff are well trained, professional, friendly, polite and demonstrated sincere interest in his well being, even to the point of joining him and my mother at Coffee Mornings. Their daily visits and conversations became part of my mother's social life.
In the last few weeks, my father had to be moved into full-time care which means that we will no longer need BGS' services. What they did for my father was very demanding both physically and emotionally, requiring retraining in the use of new equipment specific to him and liaising with the NHS to share information when required.
I would not hesitate to recommend them and be used as a reference.
I am extremely disappointed in the care of BGS Healthcare. They do not have scheduled time periods for work, making it very difficult to plan my day or make appointments. The carers have not been properly prepared to deal with my disability and so do not know what their duty is. For example, giving medicines without knowing I am blind and need assistance to take them. The carers at BGS do not stay the full allocated time period and do things in a rush to get things done and leave especially at bedtime. There seem to be more men carers than women and they fail to understand how to dress a woman, such as putting on a bra properly. BGS has a communication problem with their employees and their clients that needs to be addressed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for BGS Healthcare Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for BGS Healthcare Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about BGS Healthcare Ltd
How many Carers does BGS Healthcare Ltd employ?
BGS Healthcare Ltd employs 70 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact BGS Healthcare Ltd to verify any information. View our terms and conditions. BGS Healthcare Ltd has a Basic Service - more info.