Bluebird Care Benfleet, Hadleigh and Canvey Island

259 London Road, Hadleigh, Benfleet SS7 2BN
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11 Reviews
  • Bluebird Care Benfleet, Hadleigh and Canvey Island, Benfleet
Bluebird Care (Benfleet, Hadleigh and Canvey Island), based in Romford, offers high quality home care and support.   

Trained, kind staff offer care to clients with a wide range of care needs such as dementia, mental health conditions, sensory impairment and physical disabilities.

It provides personal care to people living in their own houses and
flats and specialist housing. It provides a service to older people as well as younger disabled adults.

Home care clients are supported to maintain good healthcare and have access to a range of healthcare services.

There are sufficient numbers of staff available to provide care and support.

During home care visits, staff care for clients for the full amount of time allocated to ensure care tasks are completed and to meet the person's personal needs.
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Care Provided by Bluebird Care Benfleet, Hadleigh and Canvey Island

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30.95 – £31.95
  • Weekly Live-in Care Fees: £1650 – £1950

We offer a unique service of tailored care visits from 30-minute check-in visits to full live-in support.

These prices are only a guideline, please contact Bluebird Care Benfleet, Hadleigh and Canvey Island to find out the exact price for your requirements.

Contact Bluebird Care Benfleet, Hadleigh and Canvey Island to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Benfleet, Hadleigh and Canvey Island to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Laura Williams (Care Manager)

Bluebird Care Benfleet, Hadleigh and Canvey Island Reviews (11)

Over all time Bluebird Care Benfleet, Hadleigh and Canvey Island has 11 reviews.

Overall Experience
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Date Published
  • 11
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Reviewer Connection to Bluebird Care Benfleet, Hadleigh and Canvey Island
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Total of 11, showing 1-11
Review from John F (Client) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird has provided me with the help and care I have needed over the past two years due to my restricted mobility and suffering from severe osteoarthritis. I have always found the carers and staff to be very compassionate, caring and respectful of my needs. They provide an excellent service, and I
would highly recommend it.
Reply from Alvin Osei, Director at Bluebird Care Benfleet, Hadleigh and Canvey IslandWe always strive to provide top-quality service to every guest and are pleased to hear that you find our care assistants very compassionate, caring, and respectful of your needs. Your recommendation means so much to us, and we're so happy to have earned it at Bluebird Care Thurrock & Castle Point!
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Review from S F (Daughter of Client) published on 2 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird provided care for my elderly mother who had dementia over a period of 5 years. As the dementia got worse and my mother's needs changed Bluebird were always very considerate of the care she required and in particular during the last six months of my mother's life when she became bed-bound and
on end-of-life care, they were very understanding, professional and caring to my mother as well as to us as a family and we will always be very grateful for their support.
Reply from Alvin Osei, Director at Bluebird Care Benfleet, Hadleigh and Canvey IslandThank you so much for rating us! Bluebird Care Thurrock & Castle Point takes pride in providing an excellent customer experience and we're glad to hear your mother had amazing support throughout her care with us.
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Review from D S (Son of Client) published on 19 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird has been providing care for my mother, who is in her late eighties, for the last couple of years. The quality of care has been excellent, has enabled my mother to remain in her own home and as I live 120-miles away, has given me great peace of mind. The carers are always cheerful and considerate.
In cases of emergency, the Bluebird staff go above and beyond the call of duty. As a recent example, after a fall from which my mother couldn't get up, carers remained with her all night until an ambulance arrived. Then, when medication failed to arrive from the pharmacy, staff from Bluebird care drove all round the area to find a pharmacy which had stock. They have been very responsive in sending staff to be present for medical reviews at my mother's home. Recently we have had to increase the amount of care, the need for which Bluebird have responded very quickly, including increasing the single carer visit to two carers at less than 24-hours notice.
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Review from J D (Daughter of Client) published on 28 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother receives care relevant to her needs at 94 she still manages to do most things herself, a chat is sometimes all she requires, she does get confused due to dementia, so it puts my mind at rest to know a carer is visiting.
I don't agree with the new policy of having to give 28 days' notice
to cancel care, this does not happen often mostly on bank Holidays, if family visits at short notice I cannot cancel a visit as Mum is still paying for it 7 to 14 days would be more appropriate.
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Review from Tracey K (Client) published on 28 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is deaf frail and has Alzheimer's but Bluebird staff are all good with him chatting with him which is not easy. They always do any jobs that need doing in the home as well as cooking his lunch Can’t thank them enough they are also reliable even during Lockdown!
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Review from Deborah D (Daughter of Client) published on 28 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird is the best care company we have experienced for our parents. The care plans are tailored to meet their individual needs, care is of high quality and carers are kind.
The manager and other staff in the office are always available to contact even after hours, and matters are resolved quickly
without fuss, changes we have had to make, big or small have never been too much trouble.
We have used other care companies before Bluebird and the difference in the quality of care and staff make the higher rates very much worth it.
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Review from Denise C (Daughter of Client) published on 16 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were let down by another care provider and my husband found Bluebird online. My mum is 86 and no longer able to do even the most basic cleaning. As I was unable to visit for a while during lockdown this was a real concern for me as well as lack of social contact. From the very start, Bluebird were
extremely helpful. Mum has been really happy with all the cleaning and enjoys the company too. I would recommend Bluebird to anyone looking for additional care for elderly relatives.
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Review from Rosemary M (Daughter of Client) published on 15 August 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Live-in care is provided to my mother. There are two main carers who alternate every three/four weeks. Both carers are very pleasant, caring and supportive.
Office administration is responsive to queries - the accounts team is very helpful.
I was impressed that the owner took the time and trouble
to recently write personally to thank the carers.
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Review from D C (Client) published on 10 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very kind and help me to dress and moisturise my legs and feet. They help to get items out of the fridge, freezer, dishwasher and help to load and unload the washing machine. Change bedding when necessary, put the rubbish out, which accumulates in the kitchen, out in the garden bins.
It is lovely to see them each day, and I couldn't manage without them.
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Review from Val B (Niece of Client) published on 9 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My 93-year-old aunt had a stroke in April 2019 and for her to return to her home, where she wished to live, as her immediate family, we had to find carers to look after her during the day. We have found the carers to monitor our aunts health needs and provide personal care which our aunt is unable to
do for herself - due to the onset of dementia. What is very helpful and reassuring is we are able to see the daily notes of the three visits a day. The management and financial teams have also been responsive when dealing with queries.
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Review from Susan O (Daughter of Client) published on 18 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care has looked after my mum for over two years. All of the carers have been extremely kind and take very good care of her. They are always kind and I know she is well looked after. During the Coronavirus crisis, they have still visited four times a day and I cannot thank them enough.
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (2)

Alvin

Alvin Osei-Tuttu

Job Title: Owner

Alvin has over 15 years of managerial experience in the retail sector. He is responsible for the overall running of the business and is instrumental in making strategic decisions for the company.


Alvin is passionate about contributing to the local community and resolute about revolutionising the culture of care in Thurrock & Castle Point.

Laura

Laura Williams

Job Title: Operations Manager

Inspired by her mother, who remained in the care industry for many years, Laura joined Bluebird Care in January 2013, initially as a Care Assistant and then Care Manager for many years before taking on the role of Operations Manager.


As Operations Manager, she is responsible for the effective and daily governing of the company - ensuring that a credible service is being provided at all times and to CQC's quality assurance compliance framework.

Frequently Asked Questions about Bluebird Care Benfleet, Hadleigh and Canvey Island

What Type of Services does Bluebird Care Benfleet, Hadleigh and Canvey Island offer?

Bluebird Care Benfleet, Hadleigh and Canvey Island offers Home Care.

How many Carers does Bluebird Care Benfleet, Hadleigh and Canvey Island employ?

Bluebird Care Benfleet, Hadleigh and Canvey Island employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Benfleet, Hadleigh and Canvey Island to verify any information. View our terms and conditions. Bluebird Care Benfleet, Hadleigh and Canvey Island has an Enhanced Service - more info.