Oswestry

14a Salop Road, Oswestry SY11 2NU
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8.0 1 Review
  • Oswestry, Oswestry
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Please contact us for a no-obligation care consultation.
Fees vary depending on the services required.
We work with you to get the right care and support

Good to Know

Owner

  • Approved Care and Support Limited

Person in charge

  • Andrew Craven (Registered Manager)

Admission Criteria

  • All access to the rear of the building
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Oswestry Reviews (1)

8.0

Oswestry has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Oswestry has 1 review.

Overall Experience
  • 1
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Date Published
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Reviewer Connection to Oswestry
  • 1
Total of 1, showing 1-1
Review from A R (Daughter of Client) published on 24 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Approved Care provided care four times a day to my Mum. Their care enabled her to stay at home for as long as possible.
My mum had care from all female carers, which she preferred. They treated her with respect and dignity and were always willing to learn just how my mum liked things done!
All the
carers arrived with a smile, happy to have a chat and did everything we would expect of them.
Approved management team were very supportive and accommodating, they would always provide support and flexibility when needed.
Reply from Amanda Jones, Director at Oswestry

Thank you so much, it's good to hear about all the good Approved Care and Support are doing to support people wanting to stay in their own home.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Oswestry is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Oswestry is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Oswestry is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Aug 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Oswestry

What Type of Services does Oswestry offer?

Oswestry offers Home Care.

How many Carers does Oswestry employ?

Oswestry employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Oswestry to verify any information. View our terms and conditions. Oswestry has an Basic Service - more info.