ARU Homecare offers personalised and compassionate domiciliary healthcare services tailored to meet the unique needs of each individual in the comfort of their own home. ARU Homecare specialise in providing high-quality care for elderly clients, those with disabilities, and individuals recovering from illness or surgery. The team of experienced and trained caregivers delivers a wide range of services, including assistance with daily living activities, personal hygiene, medication management, mobility support,...
Care Provided by ARU Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £23.60
Contact ARU Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- ARU Recruitment Ltd
- Private Owned
Person in charge
- Umar Anwar (Director/Manager)
ARU Homecare Reviews (14)
ARU Homecare has a Review Score of 9.6 (9.609) out of 10, based on 14 reviews in the last 2 years.
Over all time ARU Homecare has 14 reviews.
This is the 3rd care company, and although the carers at our previous supplier were lovely, this company is the only one to keep the contract. They are very reliable and friendly. We are very pleased and really hope they will continue as long as we need them.
Thank you so much for sharing this lovely feedback. It means the world to us to know you feel supported and happy with our care. We're truly grateful for your trust and will do our very best to keep being there for you for as long as you need us.
My mothers carers always treated her with dignity and never as if she was just another job to be done, they never let us down and always arrived on time. Anytime I had to contact the office it was always easy to speak to someone or they always get back to you.
Thank you for sharing such lovely feedback. We're so pleased to hear that your mother was always treated with dignity and that our carers made a positive difference to her care. Reliability and respect are values we truly prioritise, and it's wonderful to know this was reflected in your experience....
I have been impressed by the attitude of all the staff and their willingness to do all that is asked of them. All staff have treated me with respect and dignity. Being bed bound I am totally dependant on my carers for almost everything and so far I've not been disappointed.
Thank you so much for your kind words. We are delighted to hear that you feel respected, supported, and well cared for by our team. Treating every individual with dignity and ensuring you feel comfortable is at the heart of what we do. Your feedback means a lot to us, and we'll be sure to share it with all the staff who support you.
Difficult to give a review; totally depends on the carer who come's. With the correct one's the care is absolutely fantastic. But not so all the time due to individuals who don't/can't connect.
Thank you for sharing your feedback. We're really pleased to hear that you've had fantastic experiences with many of our carers, and we also take on board your comments about consistency. We know how important it is for our clients to feel a good connection with those providing care, and we are...
They are so helpful and kind.
Thank you for your lovely feedback. We're delighted to hear you find our service first class and our team helpful and kind. Your kind words mean a lot to us and we'll continue doing our best to support you.
From the first day my care plan was put in place the carers have been first class. They are very respectful of my needs and I have no complaints. My carers have become like family. My experience has been excellent.
Thank you so much for your kind words. We're delighted to hear that you feel supported and respected by our carers. It's wonderful to know they've become like family to you, and we'll be sure to share your feedback with the team. We're committed to continuing to provide the highest standard of care for you.
I find the carers are friendly and efficient and enjoy their chats.
Thank you for your kind feedback. We're so glad you enjoy the chats as well as the care - it means a lot to our team.
Nothing is too much trouble. A high standard of work trustworthy, honest, polite and I don't think I would find another better.
Thank you for your lovely words. We're so pleased you feel that way and really appreciate your trust in us.
All pleasant and hard working.
Thank you so much for your lovely feedback. We're really glad to hear your dad is happy with the care and that you feel reassured too. We'll share this with the team - it will mean a lot to them.
Everyone we have come in to contact with at ARU has been professional and helpful and understanding. I would recommend ARU to anyone wanting to be reassured that their family member is receiving excellent care.
Thank you so much for your kind words and recommendation. We're delighted to hear that you feel reassured with the care your dad receives, and we'll be sure to share your feedback with our team. It means a lot to us.
Cannot recommend ARU highly enough. They cared for mum for several years until she recently went into a care home. All the carers went above and beyond their role to care for mum. They never let us down, were always on time and quickly dealt with any situation if it arose. The office staff were very professional and polite and nothing was too much trouble for them. The whole company is very caring and all staff are well trained and up to date on all practice and policy! I trusted this company 100% with the care of my elderly mum! Thank you so much everyone!
Thank you so much for your kind and heartfelt words. It truly means the world to us to hear that our care and commitment made a difference to your mum and your family over the years. Our carers and office team take great pride in providing reliable, compassionate support, and your feedback is a...
Regular group of staff attending 4 times per day. All are extremely efficient. All are friendly, polite and communicate with me very well. If I have a problem or wish to cancel a call, the local manager is always available and helpful. Daily staff all carry out basic duties ie washing, dressing me, preparing meals and putting me to bed. All are willing to do extra chores when appropriate eg putting washing machine on and drying them and ironing when appropriate. My assessment of them all personally and how they carry out their responsibilities is excellent.
Thank you so much for your kind words! We're really happy to hear that you're pleased with the care and support from our team. It's great to know that they've been friendly, efficient and willing to go the extra mile for you. Your feedback means a lot to us and will be shared with the team.
I have found the service provided by ARU Homecare to be excellent. Communication has been good and the service is well managed. The most important thing is that the staff are genuinely caring. They have formed a great relationship with my elderly Mum and they do their best for her. Thank you.
Thank you for your thoughtful message. We're deeply grateful for the chance to care for your mum and are delighted to know that our team's support has made a difference. We'll make sure to share your kind words with everyone involved. It's truly an honour to be part of her care and please know we're here for you whenever you need us.
Huge thank you to all concerned in looking after my mum. Great support from the office who are always available for advice and great support from the team who attend on a daily basis, not only professionally but they offer lots of care and empathy.
Thank you so much for your kind words. We're truly grateful for the opportunity to care for your mum, and we're so pleased to hear that our team's support have made a positive impact. We'll be sure to pass along your appreciation to everyone involved. It's a privilege to be part of her care, and we're here whenever you need us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 January 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for ARU Homecare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for ARU Homecare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about ARU Homecare
How many Carers does ARU Homecare employ?
ARU Homecare employs 72 carers.
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