Review from D S (Daughter of Client) published on 30 September 2020
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
What an amazing, wonderful, caring, compassionate team of individuals Stable Lives are! They really do put the "care" into care-giving. My mother-in-law grew to love her carers and saw them as "family". The team knew all the names of her children/grandchildren/great-grandchildren and shared in her joy
when the babies came to visit. When she went into the hospital, they lovingly packed her bag with all her favourite possession and always text us if she was running low on anything or if she seemed "off-colour". Stable Lives gave her dignity and independence - simply angels.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christine J (Wife of Client) published on 23 March 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
We were concerned about finding a suitable care company for my husband when he was no longer entitled to Sheffield Local Authority care. From the first meeting with one of the company managers, we were reassured. After a year with Stable Lives carers, we have been extremely happy with them. It is not
just their skills and knowledge but their personal attitudes to the client and family. They really care. Senior managers engage directly with us and seek feedback on customer satisfaction, both formally and informally. Indeed, we both look forward to the daily visits of the carers. Finally, in my husband's words - "they are very caring and have a very pleasant sense of humour".
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gill (Daughter of Client) published on 5 March 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
When I realised we needed help for Mum at home I was a bit apprehensive because I didn't know what to expect but the care provided to Mum in the last three months has been excellent and the staff that visit are very professional and friendly. They have been very supportive, especially in the beginning
when Mum's needs were very challenging. The carers that call are lovely, reliable and helpful and Mum likes them all. They have also been very good at keeping me informed with any problems that may arise. I am very happy with the care provided by Stable Lives and so is Mum.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
19 May 2025
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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