New Vision Care Services

3 Middle Chare, Chester le Street DH3 3QD
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8.0 1 Review
  • New Vision Care Services, Chester le Street
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Care Provided by New Vision Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £23 – £32
  • Weekly Live-in Care Fees: £1200 – £1600

These prices are only a guideline, please contact New Vision Care Services to find out the exact price for your requirements.

Contact New Vision Care Services to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact New Vision Care Services to get a personalised quote.

Good to Know

Owner

  • New Vision Care Services Ltd
  • Privately Owned

Person in Charge

  • Petronella Ali (Registered Manager)
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New Vision Care Services Reviews (1)

8.0

New Vision Care Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time New Vision Care Services has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to New Vision Care Services
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Total of 1, showing 1-1
Review from Josie R (Daughter of Client) published on 18 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam had been with yous for years, I would like to thank you all for caring for her, she liked all of them who looked after her they all did the best they could to care for her, great job, I would like to thank each and everyone of you for looking after her, couldn't have done it without you all.
Many thanks for for all your hard work.
Josie x
Reply from Petronella Ali, Registered Manager at New Vision Care ServicesThank you for your lovely review, it was a pleasure to support your Mum. We are pleased we met your expectations. We really appreciate your comment.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for New Vision Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for New Vision Care Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for New Vision Care Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Sep 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about New Vision Care Services

What Type of Services does New Vision Care Services offer?

New Vision Care Services offers Home Care.

How many Carers does New Vision Care Services employ?

New Vision Care Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact New Vision Care Services to verify any information. View our terms and conditions. New Vision Care Services has an Basic Service - more info.