Helping Hands Home Care (Wolverhampton)

1 Anders Square, Perton, Wolverhampton WV6 7QH
Review Us
8.0 2 Reviews
  • Helping Hands Home Care (Wolverhampton), Wolverhampton
Helping Hands Home Care (Wolverhamptom) offers care in your own home in Bilston, Codsall Wood, Dudley, Perton, Tettenhall, Wombourne, Wolverhampton and the surrounding areas.

Care staff are carefully matched with the person receiving the care to ensure they receive the best care possible for their needs.

The Helping Hands team offers a whole range of care which includes personal care, household chores and medication administration, to companionship, mobility assistance and nurse-supported care for complex conditions.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £33.05

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Wolverhampton) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Samantha Callow (Branch Care Manager)

Helping Hands Home Care (Wolverhampton) Reviews (2)

8.0

Helping Hands Home Care (Wolverhampton) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Helping Hands Home Care (Wolverhampton) has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
1
1
1
1

Review from S M (Daughter of Client) published on 11 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and lovely with my mum, she looks forward to the staff going in every morning.
The rota for staff is sent out to myself the week before which is great so I can tell my mum who will be looking after her.
It is nice that she has continuity of staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Anita T (Relative of Client) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are all friendly, reliable, hardworking, excellent at their job, work to high standards, caring and focused on the needs of the client. We have received care for both my mom and my brother. My brother got on really well with his main carer, and he always treated my brother with kindness and respect.
My brother could be difficult. My mom always loves seeing her carers, she never stops talking and loves to sing with them, and they all have to join in. They have a laugh and joke with her whilst working, and she is always smiling when they are here. We could not ask for anything better.

Reply from Samantha Callow, Branch Care Manager at Helping Hands Home Care (Wolverhampton)

Hi Anita, what a lovely review, we really can't thank you enough! It's truly wonderful to hear how much your mom and brother got on with their carers and that you've been so impressed with our service. It is our absolute pleasure to support them both, and I hope they both continue to smile and have a good time in the hands of our care!
Best wishes.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Helping Hands Home Care (Wolverhampton) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Helping Hands Home Care (Wolverhampton) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Wolverhampton) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (1)

Jaspreet

Jaspreet Nijjar

Job Title: Branch Care Manager

I‘ve worked in care for fifteen years and for six of those with Helping Hands.
My Wolverhampton team is passionate about delivering excellent care at home.
Our friendly carers love what they do. I‘m a mum of two and enjoy family days out at the
zoo or safari park. I love cooking and trying new meals for family and friends.
My guilty pleasure is watching true crime documentaries.

Frequently Asked Questions about Helping Hands Home Care (Wolverhampton)

What Type of Services does Helping Hands Home Care (Wolverhampton) offer?

Helping Hands Home Care (Wolverhampton) offers Home Care.

How many Carers does Helping Hands Home Care (Wolverhampton) employ?

Helping Hands Home Care (Wolverhampton) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Wolverhampton) to verify any information. View our terms and conditions. Helping Hands Home Care (Wolverhampton) has an Enhanced Service - more info.