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Helping Hands Home Care (Wimbledon)

35 Church Road, London SW19 5DQ
Helping Hands Home Care Logo
Helping Hands Home Care (Wimbledon) logo
Helping Hands Home Care (Wimbledon), London
Helping Hands Home Care (Wimbledon), London
Helping Hands Home Care (Wimbledon), London

Helping Hands’ dedicated and friendly branch team in Wimbledon are ready to support your care needs, whether it’s a 30-minute visit once a week or 24-hour live-in care.

Over the past 30 years, Helping Hands has supported over 40,000 families with care for a member of their family and as the UK’s leading home care provider they are well placed to provide support with care at every level.

Helping Hands can even...  

Care Provided by Helping Hands Home Care (Wimbledon)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £38.25
  • Weekly Live-in Care Fees: from £1,975

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

The price(s) shown are provided by the agency. Contact Helping Hands Home Care (Wimbledon) for full pricing details and T&Cs.

Contact Helping Hands Home Care (Wimbledon) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Stacey Walker (Branch Care Manager)

Helping Hands Home Care (Wimbledon) Reviews (16)

9.7

Helping Hands Home Care (Wimbledon) has a Review Score of 9.7 (9.735) out of 10, based on 13 reviews in the last 2 years. Over all time Helping Hands Home Care (Wimbledon) has 16 reviews.

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Showing 16 reviews matching selected criteria
Review from Gerald P (Son of Client) published on 6 May 2026 Submitted via Website
Overall Experience

This has been a very positive experience after using another provider who were cheaper, but essentially failed to be able to provide even the basics. Helping Hands have proves very reliable, professional and caring. Also well informed about the issues relavant to caring for someone who is very frail.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)
Good morning Gerald,
Thank you for taking the time to leave us a review, we really do appreciate it.

It is great to hear that your experience with Helping Hands has been very positive, particularly after your previous provider was unable to meet your needs. We are pleased to know that our team...  

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Review from Jennifer R (Daughter of Client) published on 5 May 2026 Submitted via Website
Overall Experience
When you first have to arrange care and support for your loved one and the family it can be a very scary time. I was given a list consisting of three pages of different care companies to contact, its very difficult to decide who to contact ,luckily,
I was recommended to Helping Hands and from the first time I contacted them they have been amazing,totally professional,helpful,caring,understanding, considerate and thoughtful. Helping Hands visited with us at home and also at the hospital ward, it really gave us a sense that we could feel comfortable with them and were already supporting us through a maze of the NHS .
All of the carers have a professional and caring nature they take the time to talk to our dad and get to know him which is really important to us all.

I would have no problem recommending Helping Hands , thoroughly professional in every way.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)

Thank you for taking the time to leave us a review, we really do appreciate it. We understand how overwhelming arranging care can feel, so it is wonderful to hear that you felt supported from your very first contact with us. It is especially reassuring to know that our team helped guide you through...  

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Review from Ian E (Power of Attorney of Client) published on 1 May 2026 Submitted via Website
Overall Experience

The set up process was quick easy and professional. The carer provided was amazing and with the end of life support we had, those final days with our carers support provided comfort and an excellence far above what we thought we would have. Highly recommended and our gratitude will always be there. It was an extremely difficult time and our carers compassion and manner helped us more than she will ever know.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)
Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it. We are truly humbled to read your kind words during what must have been an incredibly difficult time for you and your family. It is wonderful to hear that the setup process was quick, easy and...  

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Review from Vidya D (Wife of Client) published on 1 May 2026 Submitted via Website
Overall Experience
Helping hand provides great service.
We trust them and appreciate their input
My husband is well looked after
We would recommend Issop and Shaila

They are efficient and reliable

Thank you

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)

Good morning,

Thank you for taking the time to leave us a review, we really do appreciate it. It is lovely to hear that you are pleased with the service provided and that your husband is being well looked after. Your trust and appreciation mean a great deal to us. We are especially pleased to...  

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Management
Treated with Dignity
Value for Money
Review from S B (Daughter of Client) published on 6 February 2026 Submitted via Website
Overall Experience
The carers are wonderful who go over and beyond the call of duty.

I know my mother is in save hands and treated with dignity. They care like my mother, as if she was theirs. It has taken a huge wait off our families shoulders.

My mother is so happy when they arrive and loves the attention they give her. Their visits have helped with my mum's health condition and also allowed her to remain at home.

The family are so in awe of the staff and thank them for there continual high standard of care.

Furthermore, the managers and administration team are so good too in always being there to provide support and advice when needed.

Thank you so much Helping Hands.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)
Good morning,

Thank you so much for your heartfelt review. It is wonderful to hear how much confidence you have in our carers and that their dedication, dignity, and kindness have made such a positive difference for your mother and your family. Knowing she is happy, supported, and able to remain...  

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Review from David D (Client / Service User) published on 4 February 2026 Submitted via Website
Overall Experience

The Carer from Helping Hands is punctual, efficient, extremely helpful and always goes the extra mile in carrying out her duties. A credit to Helping Hands, The Staff at the Office are extremely helpful. I am really glad that I took them on and greatly appreciate the services provided by Helping Hands.

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)
Good morning,
Thank you very much for sharing such a lovely review. We are delighted to hear that your Carer has been punctual, efficient, extremely helpful, and consistently willing to go the extra mile. It is wonderful to know that you see her as a credit to Helping Hands.

We are equally...  

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Review from Tony B (Son of Client) published on 4 February 2026 Submitted via Website
Overall Experience
Helping Hands have looked after my Mother for over a year and I was impressed throughout by the standard of care.
One of the carers particularly went the "extra mile" at every opportunity.
Availability and support from office staff was good and the detailed notes provided on the software package were a comfort particularly for my sister who lives abroad.

My Mother is now settling into a home and the transition has gone smoothly

Reply from Katie Rathbone, Customer Experience Specialist at Helping Hands Home Care (Wimbledon)
Good morning,

Thank you very much for taking the time to share such a thoughtful review. We are truly pleased to hear that your Mother received a consistently high standard of care throughout the year we supported her. It is wonderful to know that one of our carers went the extra mile at every...  

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Review from I M (Daughter of Client) published on 8 July 2025 Submitted via Website
Overall Experience

A particular member of staff at Helping Hands was outstanding in organising the care for my elderly father. He was readily available for me to discuss with him and any concerns that I had. I cannot thank him enough.

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Review from Ian B (Son of Client) published on 11 June 2025 Submitted via Website
Overall Experience

We were putting in place care at home for our mother and although circumstances changed quite quickly our experience of Helping Hands was excellent. The manager was very empathetic, kind and understanding dealing with our mother, and the carers were lovely and professional and attentive. They were able to put in place a care package very promptly and to suit the hours we wanted.

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Review from Janette R (Client / Service User) published on 24 April 2025 Submitted via Website
Overall Experience
My regular carer is friendly and kind.
Nothing is too much trouble and she does the housework that I now find difficult.

My family are reassured that someone is with me every day for a short visit to check on my wellbeing.

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Review from L F (Niece of Client) published on 15 April 2025 Submitted via Website
Overall Experience
Such a supportive team who look after my Uncle.
The carers are great and office team are super, great communication and so pleased they are there.
I feel reassured knowing that my Uncle is safe and cared for.

Highly recommend Helping Hands Wimbledon.

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Review from V R (Wife of Client) published on 13 February 2025 Submitted via Website
Overall Experience

One of the carers, who came to sit with my husband who has dementia, was excellent. She was calm and caring. My husband trusted her. I went out and left them alone in the house. When I came home her and my husband were watching TV and drinking coffee. All was well. I would have used Helping Hands much more, but my husband was taken into a nursing home.

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Review from Peta S (Cousin of Client) published on 13 February 2025 Submitted via Website
Overall Experience

My cousin was assessed by one of the carers of Helping Hands Wimbledon. He took a great deal of time and effort in matching my cousin with a domiciliary carer. We were very happy with the commitment and care shown by the carer to my cousin - and they both got on well. Thank you.

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Review from Clive B (Son of Client) published on 11 July 2022 Submitted via Website
Overall Experience

The team at Helping Hands have looked after my father well for a number of years, enabling him to stay in his own home for as long as possible. Nothing was too much trouble. Thank you for all your help.

Reply from Sonia Roberts, Branch Care Manager at Helping Hands Home Care (Wimbledon)
Hello Clive, thank you for your five-star review. The team are absolutely delighted with this. It has been a pleasure supporting your father in his own home over the last few years.

Best wishes.

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Review from Susan W (Wife of Client) published on 8 July 2022 Submitted via Website
Overall Experience

We have used the Wimbledon office of Helping Hands for over six months and are very impressed by the team in the branch office and the carers they send to help my disabled husband. We get efficient notification of the rota for the week ahead and good continuity from the carers. We enjoy working with this agency and find their help invaluable.

Reply from Sonia Roberts, Branch Care Manager at Helping Hands Home Care (Wimbledon)

Hello Susan, thank you ever so much for your review, that you've left for our Wimbledon team. We're really glad that we can provide continuity of care for your husband as we know how much this can help with overall outcomes. The team will be delighted to hear this feedback! With very best wishes.

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Review from Ruth S (Sister of Client) published on 28 March 2021 Submitted via Website
Overall Experience

The care that the staff gave to my sister was second to none, each carer was really empathetic with dementia, not just to my sister but to the family. The staff in the branch in Wimbledon would always help when we needed to change times and cancellations at a moments notice. Overall a great care team.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 October 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Helping Hands Home Care (Wimbledon).

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Helping Hands Home Care (Wimbledon).

Meet the Team (1)

Tom Bollingmore Job Title: Branch Care Manager
Tom Bollingmore
I‘ve worked in the care sector for nearly 20 years, beginning as a carer in a nursing home
at 18. I joined Helping Hands because of its extensive network, which provides invaluable
support. I‘m passionate about delivering person-centred care, and I’m committed to
bringing this approach to the team in Wimbledon. Outside of work, I enjoy walking with my

three dogs, travelling around the UK with my partner Dan, and tending to my veggie patch.

Frequently Asked Questions about Helping Hands Home Care (Wimbledon)

How many Carers does Helping Hands Home Care (Wimbledon) employ?

Helping Hands Home Care (Wimbledon) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Wimbledon) to verify any information. View our terms and conditions. Helping Hands Home Care (Wimbledon) has an Enhanced Service - more info.