Helping Hands Home Care (Harrow)

6 College Road, Harrow HA1 1BE
Review Us
9.4 8 Reviews
  • Helping Hands Home Care (Harrow), Harrow
Helping Hands Harrow is one of the UK’s leading homecare providers, offering condition-led care tailored to your support needs, whether companionship, housework or more personal care.

Whether you require one visit a week for 30-minutes or 24-hour live-in care, Helping Hands offers a bespoke, fully managed service from your local branch team in Harrow.

Helping Hands can even provide nurse-supported clinical care for more complex conditions, such as dementia and Parkinson’s and all carers go through comprehensive training before they visit any of their customers.

With more than 100 branches across England and Wales, you can rely on Helping Hands to understand care, no matter what your support needs.

Call Helping Hands today and one of their friendly customer advisors will talk you through your options and the full costs involved or drop into your local branch where you’re bound to get a warm welcome.
Show Helping Hands Home Care (Harrow) on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34.60
  • Weekly Live-in Care Fees: from £1745

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Harrow) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Anhar Shamshudin (Branch Care Manager)

Helping Hands Home Care (Harrow) Reviews (8)

9.4

Helping Hands Home Care (Harrow) has a Review Score of 9.4 (9.414) out of 10, based on 7 reviews in the last 2 years.
Over all time Helping Hands Home Care (Harrow) has 8 reviews.

Overall Experience
  • 8
  • 0
  • 0
  • 0
  • 0
Date Published
  • 8
  • 7
  • 7
  • 7
  • 1
Reviewer Connection to Helping Hands Home Care (Harrow)
  • 6
  • 1
  • 1
Total of 8, showing 1-8
Review from S K (Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very happy experience with all 4 carers who came to my home. They did the washing, very efficiently, they use their initiative, seeing things needing to be done before I asked them to do them.
I have read information which explains how they are cared for, too. Excellent.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Slyvia T (Client) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good services from carers I have encountered so far. They are indeed a help in hand. Good ib all areas, including supporting me with personal care and daily activities.
Reply from Katie Rathbone, Home Manager at Helping Hands Home Care (Harrow)

Thankyou for taking the time to leave us a review, we really do appreciate it.
We are pleased to hear you feel you have received a good service from all of our carers so far and they are good in all areas including supporting you with your personal care and daily activities.
We will be sure to pass on your feedback to the team at Harrow.
Kindest regards

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Vanita B (Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really great stoma carer, reassuring and made me feel confident with the stoma bag. Very experienced and guided, and helped me when needed. Excellent.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jacqui W (Daughter of Client) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional, helpful and caring service. Quick to resolve any issues experienced as well. My mum has only good things to say about the care she has received to date. It has been a very difficult year with the loss of our father and her husband and the support we received was invaluable.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M K (Client) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So far, I have found HH excellent and the young helpers very good.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jacqueline J (Client) assisted by family/friend published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional, respectful and caring.
P.S we are blessed with your care from
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B C (Client) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The members of Helping Hands, who came to me were efficient and friendly. They were a great help to me especially after my knee operation when it was difficult to do things for myself. I was happy to see them arriving here.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Laurette B (Sister of Client) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helping Hands Home Care (Harrow) have been working with us since early 2017. We are deeply grateful to helping hands for the wonderful service they have given us over the years. During summer 2022 four of us caught Covid and were extremely grateful for the wonderful care we received from the staff during
that period. The staff treat us with care, respect, dignity and understanding. They are attentive to our needs and requests and respond with attention. Our sincere thanks.
Reply from Analiza Dabu, Branch Care Manager at Helping Hands Home Care (Harrow)

Hi Laurette,
What a lovely review - thank you so much! It's fantastic to hear how pleased you are with our service and that our carers have been so attentive to your needs and requests. We're ever so grateful for your kind feedback.
Best wishes.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.414)

Overview of Review Score

The Review Score of 9.4 (9.414) out of 10 for Helping Hands Home Care (Harrow) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.714 for Helping Hands Home Care (Harrow) is calculated as follows: ( (30 Excellents x 5) + (12 Goods x 4) ) ÷ 42 Ratings = 4.714
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Harrow) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Anhar

Anhar Shamshudin

Job Title: Branch Care Manager

I‘ve been the Branch Care Manager at Helping Hands since July, with over nine years of experience in health and social care, including as a Registered Care Manager. My focus is on delivering person-centred care in a safe, supportive environment. I‘m committed to high standards, continuous improvement, and regulatory compliance and building strong relationships with service users, families, and staff to foster trust,
excellence, and a culture of outstanding care.

Frequently Asked Questions about Helping Hands Home Care (Harrow)

What Type of Services does Helping Hands Home Care (Harrow) offer?

Helping Hands Home Care (Harrow) offers Home Care.

How many Carers does Helping Hands Home Care (Harrow) employ?

Helping Hands Home Care (Harrow) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Harrow) to verify any information. View our terms and conditions. Helping Hands Home Care (Harrow) has an Enhanced Service - more info.