Helping Hands Home Care (Highbury & Islington)

2-4 Archway Central Hall Building, Navigator Square, London N19 3TD
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8.0 7 Reviews
  • Helping Hands Home Care (Highbury & Islington), London
One of the leading home care providers in the UK, Helping Hands Highbury offers bespoke, person-centred support that is built entirely around you and your needs, bringing safety and support to you or your loved ones in the comfort of your own home.

Whether you need regular visits to provide help with household chores or mobility support, or full-time live-in care for constant reassurance, Helping Hands’ dedicated team of carers are on hand to help you with whatever it is you need to feel safe and independent at home.

With over 30 years’ experience supporting over 40,000 families across England and Wales, Helping Hands provide unique, person-centred support that is built entirely around you and your needs.

What’s more, their service is fully managed and fully regulated by the Care Quality Commission (CQC), so you can rest assured that you are receiving nothing less than high quality care.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34.60
  • Weekly Live-in Care Fees: from £1745

We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

These prices are only a guideline, please contact Helping Hands Home Care (Highbury & Islington) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Julia Majka-Bessas (Branch Care Manager)

Helping Hands Home Care (Highbury & Islington) Reviews (7)

8.0

Helping Hands Home Care (Highbury & Islington) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Helping Hands Home Care (Highbury & Islington) has 7 reviews.

Overall Experience
  • 6
  • 1
  • 0
  • 0
  • 0
Date Published
  • 7
  • 1
  • 1
  • 1
  • 6
Reviewer Connection to Helping Hands Home Care (Highbury & Islington)
  • 3
  • 2
  • 1
  • 1
Total of 7, showing 1-7
Review from Andrew T (Son of Client) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of Helping Hands over the last 18 months that we have used their services to care for our 92 year old mother has been 100% positive, and we would unhesitatingly recommend them.
Our 2 regular Carers, are not only super-efficient, but they always come in smiling and happy, and our Mum
is very fond of them- they are 2 of the nicest people you could ever hope to meet!
The organisation is also very efficient in our experience, and they will always contact us if there are issues of any kind, and will offer a solution.
I am writing this review on behalf of not just me, but my brother and sister as well, as we all feel exactly the same way!
So top marks to a great Company!
  • Staff
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  • Management
  • Treated with Dignity
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Review from J F (Client) published on 12 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've found them all considerate, sensitive and sensible but where they score is that they're kept up with the times. and not only help with domestic matters but with the daily technical chores of adjustments, timings, switching, positioning and replenishing that dogs the modern house.
Reply from Falguni Sanghvi, Branch Care Manager at Helping Hands Home Care (Highbury & Islington)

Thank you very much for leaving a fantastic review! I'm absolutely thrilled to hear how happy you are with our service and that our carers have been able to keep with the times and help you with a variety of different tasks. Always happy to help!
Best wishes

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Review from J B (Daughter of Client) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers my mother in law give her very good care and attention we are very happy that she gets on with them well, as it puts our mind at rest.
Reply from Falguni Sanghvi, Branch Care Manager at Helping Hands Home Care (Highbury & Islington)

Thank you so much for this lovely review! It's great to hear how our carers helped to put your mind at rest, and we're grateful for your kind words.
Best wishes.

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Review from S F (Client) published on 21 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I use Helping Hands Home Care because the carers have respect for me and my welfare.
Reply from Falguni Sanghvi, Branch Care Manager at Helping Hands Home Care (Highbury & Islington)

Hi Sally,
Thank you for leaving us this review, it is very much appreciated. Do let us know if there is anything else we can do for you.
Best wishes.

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Review from K I (Client) published on 20 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helping Hands have been reliable and professional service.
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Review from Valerie T (Daughter of Client) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional care and support for my mum. Always kept informed and consistent carers. I would recommend as I am very pleased with the service.
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  • Treated with Dignity
  • Value for Money
Review from Kwabena B (Friend of Client) published on 7 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer is very caring and knows how to interact with people. A very good listener and is always available when needed.
Reply from Lindsey, Director at Helping Hands Home Care (Highbury & Islington)

Thank you for your positive feedback - we will make sure that we share with the team!

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  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Helping Hands Home Care (Highbury & Islington) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Helping Hands Home Care (Highbury & Islington) is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Highbury & Islington) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Nov 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Helping Hands Home Care (Highbury & Islington)

What Type of Services does Helping Hands Home Care (Highbury & Islington) offer?

Helping Hands Home Care (Highbury & Islington) offers Home Care.

How many Carers does Helping Hands Home Care (Highbury & Islington) employ?

Helping Hands Home Care (Highbury & Islington) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Highbury & Islington) to verify any information. View our terms and conditions. Helping Hands Home Care (Highbury & Islington) has an Enhanced Service - more info.