GAPS Healthcare & Training Services Reviews (1)
GAPS Healthcare & Training Services has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time GAPS Healthcare & Training Services has 1 review.
1.0 out of 5
Carers do as little work as possible and cut call times that clients are paying for.
Complained several times but standards did not improve and was forced to look for an alternate care company.
People have a right to chose the care they would like at all times however it is not good to bring down any service because of lack of understanding.
I therefore understand that you may be perceiving us like that and I am sorry you feel that way.
We have a duty of care and we understand it. We care , correct, support , learn from experiences and engage positively to support our community.
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
Overview of Review Score
The Review Score of 1.0 (1.000) out of 10 for GAPS Healthcare & Training Services is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
- The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for GAPS Healthcare & Training Services is calculated as follows: ( (6 Very Poors x 1) ) ÷ 6 Ratings = 1
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for GAPS Healthcare & Training Services is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
