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Grace Care Services NI

46 High Street, Antrim, County Down BT41 4BX
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Grace Care Services NI, Antrim

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Care Provided by Grace Care Services NI

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £30

We charge at an hourly rate and have a minimum call time of 3 hours.

The price(s) shown are provided by the agency. Contact Grace Care Services NI for full pricing details and T&Cs.

Contact Grace Care Services NI to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)

Good to Know

Owner

  • Grace Hospital 2 Home Ltd TA Grace Human Resources
  • Private Owned

Person in charge

  • Carly Moore (Registered Manager)
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Grace Care Services NI Reviews (14)

8.5

Grace Care Services NI has a Review Score of 8.5 (8.5) out of 10, based on 2 reviews in the last 2 years. Over all time Grace Care Services NI has 14 reviews.

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Showing 14 reviews matching selected criteria
Review from D Y (Relative of Client) published on 5 September 2024 Submitted via Website
Overall Experience
My father has a breakfast package, every morning, 7 days a week.
He has dementia and is very slow on his feet.
We find the staff are dedicated and reliable and we couldn't manage without them. The team members will go out of their way to make him comfortable and see to all his needs and nothing seems to be any trouble to them.

We are truly grateful for their provided service and can't express how much they are appreciated.

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Review from Jennifer H (Daughter of Client) published on 20 June 2024 Submitted via Website
Overall Experience
My whole experience with Grace Care Services was excellent from start to finish as never even knew this company existed I came across them by accident.
Everything I mean everything was taken care of nothing was a problem staff excellent and caring would do anything to help she definitely went above and beyond with her caring skills

The carer was amazing she just stepped in and became the best carer anyone could have asked for this gave us as a family the full reassurance we needed.

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Review from Anne-Marie M (Daughter of Client) published on 17 January 2023 Submitted via Website
Overall Experience

In the first week of care provided to my mother, they administrated the wrong medication. 3 days later my mother was due medication at 7.30pm, they arrived at 11.20pm. I phoned to speak to the manager, no one answered phone, nor phoned back to dicuss my concerns. Complaint logged with the health service.

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Review from M G (Wife of Client) published on 12 September 2022 Submitted via Website
Overall Experience

I have had many service providers in with my husband over the years however the staff I have met through Grace Care have been phenomenal, they feel like family. The manager is out regularly to monitor the staff and to ensure that we are satisfied which is nice to have the office side of the care involved as usually you just see the carers and not know much else about the company. The communication is brilliant and the care is top-notch, I would be lost without this service.

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Review from Louise A (Great-granddaughter of Client) published on 29 March 2021 Submitted via Website
Overall Experience

I am extremely grateful for this company and the amazing staff they provided to look after my nanna. They treated her like family and she was so fond of them all. Management were very friendly, attentive and only a phone call away. Needed care quite urgently and Grace did everything they could to help. Would 100% recommend!

Reply from Reginah Chidemo, Manager at Grace Care Services NI

It is a pleasure looking after your grandmother and we look forward to continuing to support you.

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Review from Rebecca W (Friend of Client) published on 22 March 2021 Submitted via Website
Overall Experience

Fantastic services, when they say they tailor to the needs of the client they really mean it. Lovely in-office and care staff. No complaints from me or anyone else in the family, we were all very happy with the care our family received.

Reply from Reginah Chidemo, Manager at Grace Care Services NI

Thank you for reviewing our services. We look forward to continue working with you and if you need anything at all please contact me.

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Review from M T (Client / Service User) published on 10 November 2020 Submitted via Postal Card
Overall Experience

The care provided is excellent with hard-working and caring staff.

Reply from Joanne Kelly, Manager at Grace Care Services NI

Thank you for your great review. I am glad you are happy with the service we are providing and welcome the comments you have provided. These will be passed onto the care staff.

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Review from M S (Client / Service User) published on 16 October 2020 Submitted via Postal Card
Overall Experience

From day one the carers were friendly, caring and made my husband feel safe and at home with them. They never rushed their client at all. Excellent carers!

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Review from W M (Client / Service User) published on 2 October 2020 Submitted via Postal Card
Overall Experience

I could not ask for a better carer.

Reply from Joanne Kelly, Manager at Grace Care Services NI

Thank you for your great review. I am glad you are happy with the service and the carers. I will pass on your comments to them.

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Review from A M (Client / Service User) published on 3 January 2020 Submitted via Postal Card
Overall Experience

Very kind and friendly.

Reply from Joanne Kelly, at Grace Care Services NI

Thank you for your review. It is good to get such good feedback and to know the carers are meeting all your needs and doing a good job. I will pass your comments to them.

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Review from A K (Client / Service User) published on 3 January 2020 Submitted via Postal Card
Overall Experience
Friendly, kind and sincere carers.

Attentive to all my needs.

Reply from Joanne Kelly, at Grace Care Services NI

Thank you for your lovely review I will pass on your praise to the carers who come and look after you. It's good to know they are doing a good job and meeting all of your needs.

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Review from M M (Daughter of Client) published on 1 January 2020 Submitted via Postal Card
Overall Experience

The staff treated my mum with respect.

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Review from J G (Client / Service User) published on 6 September 2019 Submitted via Postal Card
Overall Experience

Can only say I'm perfectly happy with my care.

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Review from Jason W (Son of Client) published on 12 August 2019 Submitted via Postal Card
Overall Experience

Carers are understanding and very caring, very pleased with the services. Planning to keep Grace 24/7 as the provider. Excellent care.

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Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

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Frequently Asked Questions about Grace Care Services NI

How many Carers does Grace Care Services NI employ?

Grace Care Services NI employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Grace Care Services NI to verify any information. View our terms and conditions. Grace Care Services NI has a Basic Service - more info.