White River Homecare
Manfield House, 3 Manfield Way, St Austell, Cornwall PL25 3HQCare Provided by White River Homecare
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £30 - £30
- 30 Minute Visiting Care Fees: £25 - £25
Prices and packages are tailored to the individual so please contact the office to discuss fees further.
Contact White River Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Owner
- Sharon Henderson
- Private Owned
Person in charge
- Emma Seward (Registered Manager)
White River Homecare Reviews (3)
Over all time White River Homecare has 3 reviews.
I have been using White River regularly since October 2021 and can say quite honestly it was one of the best decisions I have made. The staff in the office are very efficient and friendly. Always willing to help in any way. With regards to the care staff, I cannot praise them enough. They are all kind with friendly natures, honest and reliable too. Nothing seems to be too much trouble for them and I can clearly see that each carer actually does care. They each take pride in what they do and are committed to providing the best service. I would certainly, without hesitation, recommend White River Homecare to others.
Thank you for your kind words. It is a pleasure to be able to help when needed.
My wife has had MS for probably 40 years, and we needed some home care help. So in early November, we contacted White River. We had a meeting at our home with their manager the following day. Morning home care for my wife was organised to start two days later. Three weeks later. I mentioned to the morning carer that I also needed some home care help in the evening. Evening home care was arranged the following evening. My wife’s home care from White River has been exceptional. All of their carers have lovely personalities and carry out what’s needed for my wife without any issues that may be difficult to deal with. We don't have a favourite carer, because they would all be our favourite. I am very glad that I decided to contact White River for home care for my wife.
Carers have been punctual, pleasant, knowledgable, helpful and true carers in every sense of the word.
Treated my mother with dignity and respect, accommodating her wishes.
I also found it helpful discussing Mother's needs with the carer e.g. whether to contact the GP or not if there was a problem.
It was supportive care for both my mother and myself.
Thanks particularly to one member of staff.
Thank you for your kind words and we wish you all the best in the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 February 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for White River Homecare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for White River Homecare.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about White River Homecare
How many Carers does White River Homecare employ?
White River Homecare employs 24 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact White River Homecare to verify any information. View our terms and conditions. White River Homecare has a Basic Service - more info.