White River Homecare Reviews (3)
Over all time White River Homecare has 3 reviews.
Review from Margaret M (Client) published on 24 February 2022
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been using White River regularly since October 2021 and can say quite honestly it was one of the best decisions I have made. The staff in the office are very efficient and friendly. Always willing to help in any way. With regards to the care staff, I cannot praise them enough. They are all kind
with friendly natures, honest and reliable too. Nothing seems to be too much trouble for them and I can clearly see that each carer actually does care. They each take pride in what they do and are committed to providing the best service. I would certainly, without hesitation, recommend White River Homecare to others.
Reply from Emma Garstang, Registered manager at White River Homecare
Thank you for your kind words. It is a pleasure to be able to help when needed.
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Treated with Dignity
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Value for Money
Review from Kevin W (Client) published on 10 February 2022
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has had MS for probably 40 years, and we needed some home care help. So in early November, we contacted White River. We had a meeting at our home with their manager the following day. Morning home care for my wife was organised to start two days later. Three weeks later. I mentioned to the morning
carer that I also needed some home care help in the evening. Evening home care was arranged the following evening. My wife’s home care from White River has been exceptional. All of their carers have lovely personalities and carry out what’s needed for my wife without any issues that may be difficult to deal with. We don't have a favourite carer, because they would all be our favourite. I am very glad that I decided to contact White River for home care for my wife.
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Review from J D (Daughter of Client) published on 5 January 2022
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have received outstanding care for my mother from White River.
Carers have been punctual, pleasant, knowledgable, helpful and true carers in every sense of the word.
Treated my mother with dignity and respect, accommodating her wishes.
I also found it helpful discussing Mother's needs with the
Carers have been punctual, pleasant, knowledgable, helpful and true carers in every sense of the word.
Treated my mother with dignity and respect, accommodating her wishes.
I also found it helpful discussing Mother's needs with the
carer e.g. whether to contact the GP or not if there was a problem.
It was supportive care for both my mother and myself.
Thanks particularly to one member of staff.
It was supportive care for both my mother and myself.
Thanks particularly to one member of staff.
Reply from Rosie Wilson, Care Co-ordinator at White River Homecare
Thank you for your kind words and we wish you all the best in the future.
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Treated with Dignity
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Value for Money
