






Based in Colchester, Essex, Astar Homecare Ltd is a CQC-regulated home care provider, rated Good at its most recent inspection (July 2018). The team supports clients throughout Colchester and the surrounding areas, including West Mersea, East Mersea, Stanway, Wivenhoe, Peldon, Rowhedge, and Fingringhoe.
With over 30 years of experience in the health and social care sector, Astar Homecare Ltd was established to provide high-quality, person-centred care that overcomes many of the...
Care Provided by Astar Homecare Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
There are additional charges for bank holidays etc.
The price(s) shown are provided by the agency. Contact Astar Homecare Ltd for full pricing details and T&Cs.
Contact Astar Homecare Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Astar Homecare Ltd
- Private Owned
Person in charge
- Zandra Brandon (Manager)
Astar Homecare Ltd Reviews (6)
Astar Homecare Ltd has a Review Score of 9.2 (9.207) out of 10, based on 6 reviews in the last 2 years.
Over all time Astar Homecare Ltd has 6 reviews.
Many carers are still involved with my father along side the full time carer, which is perfect for him as he has developed a friendship with many of them as change is not easy for him to cope with.
The company has and is always ready to help/listen to any of my concerns , their support and advice has/is invaluable to me as I have never been in this situation I am in now.
Thank you so much for your kind five-star rating. We're truly pleased to be caring for your father and we're grateful for your trust in our team. It's been a privilege to support him. Please, don't hesitate to let us know if there's anything more we can do.
As I am still reasonably active, for 93, I dont need too much care but its nice to know that its there when I do need more help and I know the staff and they know me! I find all the carers who come to me very nice girls though some of them I find a bit difficult to understand.
Thank you for sharing that with us, we're glad to hear you're feeling supported when you need it. #it's great to know that the staff are familiar to you. We know that clear communication matters so if ever you feel a bit unsure, we'll do what we can to make things clearer.
If I have any concerns they are very quick at responding to my questions. Also, there seems to be a consistency in staff and I know this is not always the case with care companies.
Their care has enabled my mum to remain in her own home which is very important to her.
I am very grateful for their support over the last few years.
Thank you for your feedback. It is wonderful to hear that our consistency and communication have made a difference. We really value hearing what's working well. And if there is ever any areas you'd like us to improve. please let us know. We are always aiming to do our best.
Astar have been superb. Without them I don't know how we would have coped. Their service is outstanding in all aspects. Their staff are just wonderful. Attentive, caring, and reliable. Big thanks and highly recommended.
Thank you for your kind words, your feedback means so much to the team. We are delighted to hear that the care visits have made such a difference for your all.
to be as self sufficient as I am able to be.
Visits are normally punctual, very friendly, pleasant and helpful. I look forward to them.
Thank you for your feedback. We're very pleased to hear that your care visits were punctual, friendly, and helpful. And that they helped you stay self-sufficient. It's wonderful to know that you've rated your overall experience as five stars, and that the care and support team received four stars. If you'd like, we'd really welcome any suggestions you may have on how we could improve further.
My mother has been using Astar Homecare for a few years now and the company has been excellent. She gets on really well with all the girls who make sure she is ok. I feel confident that she is in good hands as I do not live locally.
Thank you so much for your kind words. It means a lot to us to know that you feel supported and confident in the care provided for your mother. We are proud of our team and glad to hear they make a difference.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 July 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Astar Homecare Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Astar Homecare Ltd.
Accreditations
There are no accreditations posted yet for Astar Homecare Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Astar Homecare Ltd
How many Carers does Astar Homecare Ltd employ?
Astar Homecare Ltd employs 25 carers.
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