Based in Colchester, Essex, Astar Homecare Ltd is a CQC-regulated home care provider, rated Good at its most recent inspection (July 2018). The team supports clients throughout Colchester and the surrounding areas, including West Mersea, East Mersea, Stanway, Wivenhoe, Peldon, Rowhedge, and Fingringhoe.
With over 30 years of experience in the health and social care sector, Astar Homecare Ltd was established to provide high-quality, person-centred care that overcomes many of the...
Based in Colchester, Essex, Astar Homecare Ltd is a CQC-regulated home care provider, rated Good at its most recent inspection (July 2018). The team supports clients throughout Colchester and the surrounding areas, including West Mersea, East Mersea, Stanway, Wivenhoe, Peldon, Rowhedge, and Fingringhoe.
With over 30 years of experience in the health and social care sector, Astar Homecare Ltd was established to provide high-quality, person-centred care that overcomes many of the common challenges found within traditional care services. By focusing on continuity of care, personalised support, and highly trained carers, the company delivers compassionate care tailored to each individual's needs.
Astar Homecare Ltd specialises in live-in care, providing a reassuring alternative to residential care. Their live-in carers offer dedicated one-to-one support, enabling clients to remain in the comfort and familiarity of their own home while receiving around-the-clock assistance. This personalised service promotes independence, maintains established routines, and provides peace of mind for families, with care that can adapt as needs change.
Alongside live-in care, the team also offers a comprehensive range of home care services, including personal care, companionship, respite care, medication support, and specialist care for those with long-term or complex conditions.
Every carer is carefully selected for their skills, compassion, and commitment to delivering outstanding care. Understanding that accepting support is an important decision, Astar Homecare Ltd strives to make the process as reassuring as possible by providing reliable, dignified, and respectful care that helps people continue living safely and independently in the place they call home.
Care Provided by Astar Homecare Ltd
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
15 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £30.84
Weekly Live-in Care
From £1,288
Contact Astar Homecare Ltd to get a personalised quote:
There are additional charges for bank holidays etc. on daily visiting charges. None on live in care
The price(s) shown are provided by the agency. Contact Astar Homecare Ltd for full pricing details and T&Cs.
Astar Homecare Ltd has a Review Score of 9.3 (9.307) out of 10, based on 7 reviews in the last 2 years. Over all time Astar Homecare Ltd has 7 reviews.
Review from Christine B (Sister-in-law of Client) published on 16 September 2026 Submitted via Website•
Overall Experience
Amazing care we are very happy with how my sister in law has been cared for, very professional the staff are lovely and really take care of her needs, nothing is too much trouble for them. I would definitely recommend the care agency to anyone that needs a loved one looked after.
Amazing care we are very happy with how my sister in law has been cared for, very professional the staff are lovely and really take care of her needs, nothing is too much trouble for them. I would definitely recommend the care agency to anyone that needs a loved one looked after.
↩Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd
Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear that you are happy with the care your sister-in-law receives. Our team takes great pride in providing professional, compassionate and person-centred care, so your kind words will mean a great deal to them. Thank you for your recommendation and for placing your trust in Astar Home Care
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Review from Alison S (Daughter of Client) published on 22 July 2026 Submitted via Website•
Overall Experience
After finding my self in need of care help for my father, Astar Homecare were able to fulfil the services we required ,they listened to all mine and my fathers concerns, all was taken onboard , a plan put into place, carers were needed 4 visits daily, all carers are very professional and respectful...
After finding my self in need of care help for my father, Astar Homecare were able to fulfil the services we required ,they listened to all mine and my fathers concerns, all was taken onboard , a plan put into place, carers were needed 4 visits daily, all carers are very professional and respectful giving time to sit and listen. After some time it became apparent that 24hour care was needed, again a professional approach to achieve this was actioned very promptly. Many carers are still involved with my father along side the full time carer, which is perfect for him as he has developed a friendship with many of them as change is not easy for him to cope with.
The company has and is always ready to help/listen to any of my concerns , their support and advice has/is invaluable to me as I have never been in this situation I am in now.
↩Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd
Thank you so much for your kind five-star rating. We're truly pleased to be caring for your father and we're grateful for your trust in our team. It's been a privilege to support him. Please, don't hesitate to let us know if there's anything more we can do.
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Review from G F (Client / Service User) published on 21 July 2026 Submitted via Website•
Overall Experience
As I am still reasonably active, for 93, I dont need too much care but its nice to know that its there when I do need more help and I know the staff and they know me! I find all the carers who come to me very nice girls though some of them I find a bit difficult to understand.
As I am still reasonably active, for 93, I dont need too much care but its nice to know that its there when I do need more help and I know the staff and they know me! I find all the carers who come to me very nice girls though some of them I find a bit difficult to understand.
↩Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd
Thank you for sharing that with us, we're glad to hear you're feeling supported when you need it. #it's great to know that the staff are familiar to you. We know that clear communication matters so if ever you feel a bit unsure, we'll do what we can to make things clearer.
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Review from Suzanne R (Daughter of Client) published on 21 July 2026 Submitted via Website•
Overall Experience
Astar are always very reliable. If I have any concerns they are very quick at responding to my questions. Also, there seems to be a consistency in staff and I know this is not always the case with care companies.
Their care has enabled my mum to remain in her own home which is very important to...
Astar are always very reliable. If I have any concerns they are very quick at responding to my questions. Also, there seems to be a consistency in staff and I know this is not always the case with care companies. Their care has enabled my mum to remain in her own home which is very important to her.
I am very grateful for their support over the last few years.
↩Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd
Thank you for your feedback. It is wonderful to hear that our consistency and communication have made a difference. We really value hearing what's working well. And if there is ever any areas you'd like us to improve. please let us know. We are always aiming to do our best.
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Review from Neil M (Son of Client) published on 21 July 2026 Submitted via Website•
Overall Experience
Astar have been superb. Without them I don't know how we would have coped. Their service is outstanding in all aspects. Their staff are just wonderful. Attentive, caring, and reliable. Big thanks and highly recommended.
Astar have been superb. Without them I don't know how we would have coped. Their service is outstanding in all aspects. Their staff are just wonderful. Attentive, caring, and reliable. Big thanks and highly recommended.
↩Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd
Thank you for your kind words, your feedback means so much to the team. We are delighted to hear that the care visits have made such a difference for your all.
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Review from Patricia N (Client / Service User) published on 21 July 2026 Submitted via Website•
Overall Experience
I currently receive 3 daily visits from Astar. My morning visit is usually a very pleasant hour where I am assisted with washing my back and legs but allowed to continue with other tasks commensurate with my abilities. Carers will select clean clothes and place dirty towels/clothes in washing...
I currently receive 3 daily visits from Astar. My morning visit is usually a very pleasant hour where I am assisted with washing my back and legs but allowed to continue with other tasks commensurate with my abilities. Carers will select clean clothes and place dirty towels/clothes in washing machine. I walk to the sitting room and eat breakfast of my choice and enjoy pleasant conversation. My 3/4 hour lunch visit is mainly for my meal, drink and socialising. My 3/4 hour evening visit provides refreshments and toiletries assistance when needed. Carers are always pleasant and helpful, when needed, but allow me to continue to be as self sufficient as I am able to be.
Visits are normally punctual, very friendly, pleasant and helpful. I look forward to them.
↩Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd
Thank you for your feedback. We're very pleased to hear that your care visits were punctual, friendly, and helpful. And that they helped you stay self-sufficient. It's wonderful to know that you've rated your overall experience as five stars, and that the care and support team received four stars. If you'd like, we'd really welcome any suggestions you may have on how we could improve further.
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Review from Sue D (Daughter of Client) published on 21 July 2026 Submitted via Website•
Overall Experience
My mother has been using Astar Homecare for a few years now and the company has been excellent. She gets on really well with all the girls who make sure she is ok. I feel confident that she is in good hands as I do not live locally.
My mother has been using Astar Homecare for a few years now and the company has been excellent. She gets on really well with all the girls who make sure she is ok. I feel confident that she is in good hands as I do not live locally.
↩Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd
Thank you so much for your kind words. It means a lot to us to know that you feel supported and confident in the care provided for your mother. We are proud of our team and glad to hear they make a difference.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 July 2018
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Astar Homecare Ltd.
Accreditations
There are no accreditations posted yet for Astar Homecare Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Astar Homecare Ltd
How much does Astar Homecare Ltd cost?
The agency lists fees from £30.84 for hourly visiting care and from £1,288 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Astar Homecare Ltd employ?
Astar Homecare Ltd employs 28 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Astar Homecare Ltd to verify any information. View our terms and conditions. Astar Homecare Ltd has an Enhanced Service -what an Enhanced Service includes.
