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Astar Homecare Ltd

2a Barfield Road, West Mersea, Colchester, Essex CO5 8QT
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Astar Homecare Ltd, Colchester
Astar Homecare Ltd, Colchester
Astar Homecare Ltd, Colchester

Based in Colchester, Essex, Astar Homecare Ltd is a CQC-regulated home care provider, rated Good at its most recent inspection (July 2018). The team supports clients throughout Colchester and the surrounding areas, including West Mersea, East Mersea, Stanway, Wivenhoe, Peldon, Rowhedge, and Fingringhoe.

With over 30 years of experience in the health and social care sector, Astar Homecare Ltd was established to provide high-quality, person-centred care that overcomes many of the...  

Care Provided by Astar Homecare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£30.84 - £32.92
Weekly Live-in Care£1,288 - £2,551

There are additional charges for bank holidays etc.

Contact Astar Homecare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Astar Homecare Ltd
  • Private Owned

Person in charge

  • Zandra Brandon (Manager)

Astar Homecare Ltd Reviews (6)

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9.2

Astar Homecare Ltd has a Review Score of 9.2 (9.207) out of 10, based on 6 reviews in the last 2 years. Over all time Astar Homecare Ltd has 6 reviews.

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Showing 6 reviews matching selected criteria
Review from Alison S (Daughter of Client) published on 22 July 2026 Submitted via Website
Overall Experience
After finding my self in need of care help for my father, Astar Homecare were able to fulfil the services we required ,they listened to all mine and my fathers concerns, all was taken onboard , a plan put into place, carers were needed 4 visits daily, all carers are very professional and respectful giving time to sit and listen. After some time it became apparent that 24hour care was needed, again a professional approach to achieve this was actioned very promptly.
Many carers are still involved with my father along side the full time carer, which is perfect for him as he has developed a friendship with many of them as change is not easy for him to cope with.

The company has and is always ready to help/listen to any of my concerns , their support and advice has/is invaluable to me as I have never been in this situation I am in now.

Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd

Thank you so much for your kind five-star rating. We're truly pleased to be caring for your father and we're grateful for your trust in our team. It's been a privilege to support him. Please, don't hesitate to let us know if there's anything more we can do.

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Review from G F (Client / Service User) published on 21 July 2026 Submitted via Website
Overall Experience

As I am still reasonably active, for 93, I dont need too much care but its nice to know that its there when I do need more help and I know the staff and they know me! I find all the carers who come to me very nice girls though some of them I find a bit difficult to understand.

Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd

Thank you for sharing that with us, we're glad to hear you're feeling supported when you need it. #it's great to know that the staff are familiar to you. We know that clear communication matters so if ever you feel a bit unsure, we'll do what we can to make things clearer.

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Review from Suzanne R (Daughter of Client) published on 21 July 2026 Submitted via Website
Overall Experience
Astar are always very reliable.
If I have any concerns they are very quick at responding to my questions. Also, there seems to be a consistency in staff and I know this is not always the case with care companies.
Their care has enabled my mum to remain in her own home which is very important to her.

I am very grateful for their support over the last few years.

Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd

Thank you for your feedback. It is wonderful to hear that our consistency and communication have made a difference. We really value hearing what's working well. And if there is ever any areas you'd like us to improve. please let us know. We are always aiming to do our best.

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Review from Neil M (Son of Client) published on 21 July 2026 Submitted via Website
Overall Experience

Astar have been superb. Without them I don't know how we would have coped. Their service is outstanding in all aspects. Their staff are just wonderful. Attentive, caring, and reliable. Big thanks and highly recommended.

Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd

Thank you for your kind words, your feedback means so much to the team. We are delighted to hear that the care visits have made such a difference for your all.

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Review from Patricia N (Client / Service User) published on 21 July 2026 Submitted via Website
Overall Experience
I currently receive 3 daily visits from Astar. My morning visit is usually a very pleasant hour where I am assisted with washing my back and legs but allowed to continue with other tasks commensurate with my abilities. Carers will select clean clothes and place dirty towels/clothes in washing machine. I walk to the sitting room and eat breakfast of my choice and enjoy pleasant conversation. My 3/4 hour lunch visit is mainly for my meal, drink and socialising. My 3/4 hour evening visit provides refreshments and toiletries assistance when needed. Carers are always pleasant and helpful, when needed, but allow me to continue
to be as self sufficient as I am able to be.

Visits are normally punctual, very friendly, pleasant and helpful. I look forward to them.

Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd

Thank you for your feedback. We're very pleased to hear that your care visits were punctual, friendly, and helpful. And that they helped you stay self-sufficient. It's wonderful to know that you've rated your overall experience as five stars, and that the care and support team received four stars. If you'd like, we'd really welcome any suggestions you may have on how we could improve further.

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Review from Sue D (Daughter of Client) published on 21 July 2026 Submitted via Website
Overall Experience

My mother has been using Astar Homecare for a few years now and the company has been excellent. She gets on really well with all the girls who make sure she is ok. I feel confident that she is in good hands as I do not live locally.

Reply from Zandra Brandon, Registered Manager at Astar Homecare Ltd

Thank you so much for your kind words. It means a lot to us to know that you feel supported and confident in the care provided for your mother. We are proud of our team and glad to hear they make a difference.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 July 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Frequently Asked Questions about Astar Homecare Ltd

How many Carers does Astar Homecare Ltd employ?

Astar Homecare Ltd employs 25 carers.

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