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Unite Healthcare Ltd Prescot

Wilkinson House, 14 Tasker Terrace, Prescot, Merseyside L35 4NX
Unite Healthcare Ltd Prescot Logo
Unite Healthcare Ltd Prescot logo
Unite Healthcare Ltd Prescot, Prescot

Unite Healthcare is an organisation which supports adults with health and social care needs across the North West of England.

Feel completely reassured;

* A professional, respectful service around your needs which promotes your dignity in your own home.

* Services are available for a few hours a day, up to 24 hours, 7 days a week.

* All caring staff are carefully selected, fully checked, trained and managed to the highest standard.

* The...  

Care Provided by Unite Healthcare Ltd Prescot

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £25
  • Weekly Live-in Care Fees: from £1,500
The price(s) shown are provided by the agency. Contact Unite Healthcare Ltd Prescot for full pricing details and T&Cs.

Contact Unite Healthcare Ltd Prescot to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Unite Healthcare Ltd
  • Private Owned

Person in charge

  • Heidi O'Neale (Registered Manager)

Unite Healthcare Ltd Prescot Reviews (2)

8.5

Unite Healthcare Ltd Prescot has a Review Score of 8.5 (8.5) out of 10, based on 2 reviews in the last 2 years. Over all time Unite Healthcare Ltd Prescot has 2 reviews.

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Review from William T (Son of Client) published on 22 January 2026 Submitted via Website
Overall Experience

The service that we received from the entire Unite Healthcare team was truly outstanding. They looked after my late mother extremely well. The carers were always reliable and very professional in everything they did for mum. They treated her with great compassion, respect, encouragement and when appropriate humour. There is no doubt that the excellent quality of care provided by the Unite team was a major factor in helping mum to keep her dignity, feel loved and respected and to remain safely in her own home. Mum loved each and every carer that looked after; a true reflection of how each carer went above and beyond "just doing a job." It was a privilege to have such superb carers supporting and looking after mum.

I thoroughly recommend Unite Healthcare to anyone looking for the best care that it is possible to give.

Reply from Daniel Butler, Director at Unite Healthcare Ltd Prescot

Hi William,

Thank you so much for taking the time to share such a thoughtful and heartfelt review.

We're truly honoured that Unite Healthcare was able to support your late mother, and we're very grateful for your kind words about our whole team. Knowing that our carers helped her to feel...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sally L (Daughter of Client) published on 20 January 2026 Submitted via Website
Overall Experience

We used Unite Healthcare for my dad for a number of years and couldn't recommend them highly enough.All the staff were very friendly and professional and my dad saw all the carers as his friends and they always went the extra mile in providing an outstanding service. He eventually had to go into a care home but had been able to stay at home as he wanted much longer because of the great carers at Unite and I can't thank Pat and Michelle enough

Reply from Daniel Butler, Director at Unite Healthcare Ltd Prescot
Hi Sally,
Thank you so much for such a positive review. We truly enjoyed supporting your father and it was a pleasure to be part of his care.
I hope he is settling in well and flourishing in his new home.
Warm regards,

Daniel

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 October 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Unite Healthcare Ltd Prescot.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Unite Healthcare Ltd Prescot.

Meet the Team (7)

Claire Butler Job Title: Managing Director Joined: 2012
Claire Butler

Claire Butler is the Managing Director of Unite Healthcare and has held this role since July 2019. She brings over 16 years of experience in finance, accounting, and customer services, gained across both public and private sector organisations. Claire holds a degree in Community Governance and Finance, along with a Management Certificate awarded by Lancaster University.

At Unite Healthcare, Claire provides supportive and inspiring leadership, working closely with the Registered Manager and management team to ensure everyone is focused on delivering the highest standards of care. She takes a hands-on role in guiding the organisation and leads on key areas of compliance with the Care Quality Commission (CQC), helping to ensure services are safe, well-led, and continuously improving.

Choosing care is an important decision, and Claire’s leadership helps reassure families and individuals that Unite Healthcare is guided by an experienced, committed, and knowledgeable leader. Her strong values, attention to quality, and focus on people—both those receiving care and those delivering it—help create a caring, reliable service where individuals feel listened to, supported, and confident in the care they receive.

Daniel Butler Job Title: Care Director Joined: 2012
Daniel Butler

Daniel is a qualified Social Worker, holding both a Diploma and a master’s degree in social work from the University of Liverpool. Following his qualification, he gained extensive frontline experience in mental health services, supporting both younger and older adults and developing a deep understanding of the challenges people may face at different stages of life.

Before establishing Unite Healthcare, Daniel spent five years as a Safeguarding Adults Team Manager, where he was responsible for protecting vulnerable adults and ensuring high standards of care and professional practice. He has also worked on the implementation of social care IT systems, helping services operate safely, efficiently, and with clear communication.

For families and individuals choosing care, Daniel’s experience offers reassurance that services are led by someone knowledgeable, committed, and genuinely cares about the well-being of those he supports. His strong focus on safeguarding, quality, and person-centred care helps ensure that people receive safe, compassionate, and well-coordinated support that respects their dignity, independence, and individual needs.

Heidi O'Neale Job Title: Registered Manager Joined: 2014
Heidi O'Neale

Heidi has been a pivotal member of Unite Healthcare since 2015 and brings extensive experience in both care and leadership roles. She holds an NVQ Level 4 qualification and is currently working towards Level 5. Over the years, Heidi has worked across a range of care and management positions with local and national providers, giving her a deep understanding of what high-quality, compassionate care looks like in practice.

In her role at Unite Healthcare, Heidi leads the management team and works closely with frontline care staff to ensure people receive safe, reliable, and person-centred support. She oversees the day-to-day running of the service, ensuring care is well organised, staff are well supported, and standards are consistently high. Her responsibilities include safeguarding, quality monitoring, staff recruitment and training, rota planning, complaints handling, health and safety, and equality and diversity—helping to ensure care is delivered with dignity, respect, and continuity.

Heidi also works closely with the Care Quality Commission (CQC) and local authorities to ensure Unite Healthcare meets all legal and regulatory requirements.

For individuals and families choosing care, Heidi’s calm, hands-on leadership offers reassurance that their care is being managed by someone who is experienced, caring, and deeply committed to both safety and well-being. Her approach helps ensure that care is not only well managed but delivered with kindness, understanding, and genuine compassion.

Leyanne Robinson Job Title: Care Coordinator Joined: 2014
Leyanne Robinson

Leyanne has been a valued member of Unite Healthcare since 2014 and plays a vital role in ensuring care is delivered smoothly and reliably. She is responsible for all aspects of rota management, carefully coordinating staff schedules so that people receive support from carers who are well matched to their individual needs, preferences, skills, and location.

Leyanne works closely with both care staff and service users to ensure there is consistent and dependable cover across all shifts. She carefully manages both planned and unplanned absences, communicating clearly and promptly whenever changes are needed. For individuals and families, Leyanne’s work provides reassurance that care is well organised, disruptions are kept to a minimum, and continuity of care is always a priority. Her attention to detail and commitment to good communication help ensure people feel supported, informed, and confident in the reliability of their care.

Tina Newcombe Job Title: Service User Manager Joined: 2013
Tina Newcombe

Tina has been a valued member of Unite Healthcare since May 2013 and is one of our longest-serving team members. She holds an NVQ Level 3 qualification and is currently working towards Level 4. With many years of experience across both hands-on care and management roles, Tina brings a deep understanding of what high-quality, compassionate care looks like in practice.

Tina is responsible for all aspects of care management within the company. This includes carrying out thorough assessments, developing personalised care plans, completing risk assessments, and holding regular reviews to ensure care continues to meet individual needs. She spends considerable time working directly with service users and commissioned partners, building trusted relationships and ensuring care is safe, responsive, and tailored to each person.

For individuals and families choosing care, Tina’s involvement offers reassurance that care is carefully planned, regularly reviewed, and managed by someone who is experienced, approachable, and genuinely committed to people’s well-being. Her hands-on, person-centred approach helps ensure that care feels personal, supportive, and focused on maintaining dignity, independence, and quality of life.

Victoria Smith Job Title: Staff Manager Joined: 2016
Victoria Smith

Victoria has been part of the Unite Healthcare team since 2016, beginning her career as a Homecare Assistant before progressing into a management role in 2020. Her progression within the organisation gives her a strong understanding of frontline care and the importance of compassionate, reliable support for those receiving services.

In her management role, Victoria is responsible for supporting and overseeing frontline care staff to ensure high standards of care are consistently maintained. Her day-to-day responsibilities include supervising care staff, leading team meetings, and providing guidance, support, and advice to help staff feel confident and well supported in their roles. Victoria also leads on the recruitment, selection, and induction of new staff, ensuring they are well prepared and share Unite Healthcare’s values of kindness, respect, and person-centred care.

Victoria’s approachable and hands-on leadership helps create a caring and supportive environment for both staff and those receiving care. This reassures individuals and families that care is delivered with understanding, respect, and genuine compassion.

Julie Robinson Job Title: Staff Manager Joined: 2017
Julie Robinson

Julie has been part of the Unite Healthcare team since 2017, beginning her career as a Homecare Assistant before progressing into a management role in 2022. Her journey within the organisation gives her a strong understanding of frontline care and the day-to-day experiences of both care staff and the people they support.

In her management role, Julie is responsible for supporting and overseeing frontline care staff to ensure high standards of care are consistently delivered. She provides regular supervision, leads team meetings, and offers ongoing guidance and advice to staff, helping them feel supported and confident in their roles. Julie also leads on the recruitment, selection, and induction of new staff, ensuring new team members share Unite Healthcare’s values and are well prepared to deliver compassionate, person-centred care.

By supporting and developing frontline care staff, Julie plays an important role in maintaining a positive and caring workforce. This helps ensure that individuals and families experience care that is attentive, reliable, and delivered with kindness and respect.

Frequently Asked Questions about Unite Healthcare Ltd Prescot

How many Carers does Unite Healthcare Ltd Prescot employ?

Unite Healthcare Ltd Prescot employs 60 carers.

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