Helping Hands Home Care (Preston)

All of the Helping Hands carers are warmly welcomed by my wife when they arrive at our house each morning to assist her with showering and dressing. The carer is always on time, courteous and treats my wife with dignity, consequently they have all built up a very pleasant relationship with my wife. They always leave the bathroom neat and tidy when they leave and ensure that all tasks concerning my wife's well being have been well catered for. I have no problem in recommending Helping Hands Preston to friends and relatives.

My 91 year old mum has a carer once a week to help her bathe. I also engage a carer daily for her whilst I am on holiday for a welfare visit. Helping Hands employ wonderful carers who mum really likes, they are always on time and stay for the allotted period. I have recommended them to several friends for their parents. The office staff are very helpful and keep you informed of the rota and any invoices.

They are very friendly and helpful. The staff in the office go above and beyond to accomodate any special requests. They are the most patient carer's who have treated Mother with great care and dignity.

The staff are very professional, caring, kind and friendly and the management team always available and positively responsive to mums needs. Highly recommended.

I am very grateful and pleased with all the care my Mum has received and will not hesitate in contacting Helping Hands in the future for their services. Thank You.

A person-centred service was provided from the commencement of the care package. This enabled me to complete my own tasks confident that all her care needs would be met and she would have enjoyed the company. The carers understood the importance of talking, listening and explaining to people living with dementia. I would have no hesitation in recommending this service to anyone.

All the staff have been very good without exception. Efficient, reliable and caring. I will be happy to recommend Helping Hands to others. I have needed short-term care following surgery, so I have needed help to regain my independence

Both my husband and I know that he is receiving from all his morning and evening carers such excellent help in all that they do during their visits. They laugh along with him, treat him with respect, listen to him and talk with him (not at him!). They are very diligent in all that they do, and I am informed straightaway (with his knowledge and permission) if there is any cause for concern regarding his health. I know that he feels very 'comfortable' with them, and I notice clearly that they brighten his day/eves by being there to help him and to make him feel he is safe and cared for, and they do not make him feel as though he's being rushed. I do wish I'd discovered this care company before, but so relieved now that I have. The bottom line is that Helping Hands Preston keeps their promise in what they say, they will do; they do it with kindness, understanding, empathy, and very reliable also.

Couldn't get any better. Always on time. Pleasant.

Been using Helping Hands for approx. 13 months to provide care for my husband, so I can take a break from caring duties. He has ongoing cancer and in January 2021 he had surgery to remove a metastases tumour from his brain. This means he needs help with daily tasks such as meal preparation. He also benefits socially from the company and conversation of new people. We have found all the staff to be pleasant, caring and hard-working and would recommend them.

We are indebted to Helping Hands Home Care (Preston) for their care for Mum and their reliability. This is an excellent service, which we rely on in very challenging times, and the staff are lovely, receptive and very hard working. Thanks to all.

Despite Mum's poor health issues Helping Hands Home Care have been reliable and provided an excellent standard of care. Particularly in this difficult climate, their continuing care has been superb. And most of all - they have really cared about Mum - thank you.