Over all time Brighter Days Staffordshire Ltd has 1 review.
Overall Experience
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Review from L H (Mother of Client) published on 16 January 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
The Brighter Days team have supported my daughter and her three housemates to live independently for over nine years. Turnover of staff is minimal - they have mostly had the same team for the nine years. The team are kind, empathetic, understand the housemates very well and support them in all aspects
of their lives. They are very person-centred - each housemate participates in different activities according to their own likes and dislikes, volunteering opportunities, social opportunities, although they often choose to do things together. The housemates regard their house as their home - visiting their parent's houses is just that - visiting and they all look forward to returning to their own home and seeing the Brighter Days team again. It's my belief that Brighter Days is the model other care providers should aspire to be.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
2 Aug 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
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Ticks and crosses
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There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Brighter Days Staffordshire Ltd
What Type of Services does Brighter Days Staffordshire Ltd offer?
Brighter Days Staffordshire Ltd offers Home Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brighter Days Staffordshire Ltd to verify any information. View our terms and conditions. Brighter Days Staffordshire Ltd has an Basic Service - more info.