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Bluebird Care Ferndown

360 Ringwood Road, Ferndown, Dorset BH22 9AT
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Bluebird Care Ferndown logo
Bluebird Care Ferndown, Ferndown
Bluebird Care Ferndown, Ferndown
Bluebird Care Ferndown, Ferndown

Bluebird Care Ferndown provides care to the towns and villages of North and East Dorset. Their staff are passionate and committed to ensuring their customers live a healthy and independent lifestyle in the comfort of their own home.

Their home care services cover Live-In care and home visits. They support customers with personal care such as help with washing, dressing and getting in and out of bed, as well as household...  

Care Provided by Bluebird Care Ferndown

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £37.50 - £75
  • Weekly Live-in Care Fees: £1,300 - £1,500
BLUEBIRD CARE
FERNDOWN & RINGWOOD
CARE AND SUPPORT AT HOME – PRICES

Weekdays 60 minute visit £37.50
45 minute visit £32.25

30 minute visit £30.00

Weekends 60 minute visit £43.40
45 minute visit £37.32

30 minute visit £34.72

Bank Holidays 60 minute visit £75.00
45 minute visit £64.50

30 minute visit £60.00

Overnight – Waking Night
Weekdays Waking night visits are normally 10pm – 7am £300.00
Weekends £350.00

Bank Holidays £580.00

Overnight – Sleep In
Weekdays Sleep In night visits are normally 10pm – 7am £260.00
Weekends £290.00

Bank Holidays £510.00

LIVE IN CARE AND SUPPORT
Permanent Live-in Price Per Week
Live In Std* £1 300.00
Live In High* £1 500.00
*+£40 per week food allowance or provision for live-in care professional
Mileage charge for companionship, shopping or days out is 75p per mile.

To arrange a no obligation assessment, or for further information, contact your local office.


BLUEBIRD CARE
CHRISTCHURCH
CARE AND SUPPORT AT HOME – PRICES

Weekdays 60 minute visit £30.00
45 minute visit £25.80

30 minute visit £24.00

Weekends 60 minute visit £34.50
45 minute visit £29.67

30 minute visit £27.60

Bank Holidays 60 minute visit £60.00
45 minute visit £51.40

30 minute visit £45.36

Overnight – Waking Night
Weekdays Waking night visits are normally 10pm – 7am £300.00
Weekends £350.00

Bank Holidays £580.00

Overnight – Sleep In
Weekdays Sleep In night visits are normally 10pm – 7am £260.00
Weekends £290.00

Bank Holidays £510.00

LIVE IN CARE AND SUPPORT
Permanent Live-in Price Per Week
Live In Std* £1 300.00
Live In High* £1 500.00
*+£40 per week food allowance or provision for live-in care professional
Mileage charge for companionship, shopping or days out is 75p per mile.

To arrange a no obligation assessment, or for further information, contact your local office

The price(s) shown are provided by the agency. Contact Bluebird Care Ferndown for full pricing details and T&Cs.

Contact Bluebird Care Ferndown to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Nina Kiff (Registered Manager)

Bluebird Care Ferndown Reviews (13)

9.0

Bluebird Care Ferndown has a Review Score of 9.0 (9) out of 10, based on 3 reviews in the last 2 years. Over all time Bluebird Care Ferndown has 13 reviews.

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Showing 13 reviews matching selected criteria
Review from P F (Wife of Client) published on 18 March 2026 Submitted via Website
Overall Experience
We have had first class treatment from Bluebird right from the beginning in December last year. The office support has been 5 star, with frequent visits until we settled in , and hands on help whenever it was needed.

Our live in carer has worked out extremely well: she gets on well with my husband, and myself. has a good sense of humour, and keeps the house cleaner than it's ever been! She is also sensitive to what is going on around her, and quickly absents herself when we have visitors. She treats my husband with sensitivity and dignity and is very patient with him.

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Review from Anne Rachel C (Daughter of Client) published on 11 November 2025 Submitted via Website
Overall Experience
An excellent service with attention to detail on all levels.
Good communication and bluebird took special care of my mums needs.
They were attentive and responsive.

I was able to contact them easily and quickly.

Reply from Mamta Thakur, Director of Operations at Bluebird Care Ferndown

Dear Anne Rachel,

Thank you so much for your kind words and for taking the time to share your experience with us.

We are really pleased to hear that you were happy with the care and support provided to your mum. It means a lot to us that you felt listened to and that our team was responsive...  

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Review from L B (Daughter of Client) published on 11 July 2025 Submitted via Website
Overall Experience
All staff at the christchurch office have a good knowledge of mums problems and deal with all situations they go into with a caring thoughtful and professional attitude.
They always make sure i am made aware of any incidents and if i am unable to deal they will.e.g calling doctors ,hair cuts etc.

I feel communication is vital with keeping mum in her own home and what is provided by the team is excellent.

Reply from Mamta Thakur, Director of Operations at Bluebird Care Ferndown

Thank you so much for your kind words. We're delighted to hear that our team's care and communication have made a positive difference for your mum. It truly means a lot to us.

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Review from C S (Friend of Client) published on 25 May 2022 Submitted via Website
Overall Experience

What a lovely lot of carers who always go the extra mile. Easy to talk to and easy to get hold of them available 24/7. Always treated with dignity no matter what. Do care, shopping, companionship and trips out.

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Review from P P (Client / Service User) published on 16 November 2021 Submitted via Postal Card
Overall Experience
Since my return home from 'hospitals' and 'care home' during 2020 and 2021, I have enjoyed the help I have received from the Bluebird carers who made visits during the morning period.

They were all cheerful, helpful and offered to do any job within reason, also able to converse with them on everyday problems and talk about my family who live in Australia and New Zealand.

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Review from Jeremy K (Client / Service User) published on 29 March 2021 Submitted via Postal Card
Overall Experience

We have been using the services of Bluebird Care Ferndown since December 2020. During that time we have been extremely satisfied with the standard of care and support provided. The initial provision of our carer was arranged very sympathetically and have always believed that our needs have been foremost in the minds of those administrating the service.

Reply from Richard Smith, Registered Manager at Bluebird Care Ferndown
Hi Jeremy, I know the carer really enjoys coming around and supporting you. Many thanks for the feedback.

Richard

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Review from Tracy L (Client / Service User) published on 23 February 2021 Submitted via Postal Card
Overall Experience

This care agency is the most caring, supportive and professional I have been with to date. Carers and management staff are always friendly and thoughtful to a fault.

Reply from Lauren Flannigan, PR Specialist at Bluebird Care Ferndown

Thank you for your kind words. We're really pleased that you are so happy with your care team.

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Review from J C (Daughter of Client) published on 23 February 2021 Submitted via Postal Card
Overall Experience

Bluebird were very helpful in helping arrange for additional care and liaising with social services.

Reply from Lauren Flannigan, PR Specialist at Bluebird Care Ferndown

Thank you so much for your review. I'm glad that you find Bluebird Care to be so helpful.

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Review from Frances W (Wife of Client) published on 18 February 2021 Submitted via Postal Card
Overall Experience

My husband has dementia and is unaware what to do regarding cleanliness. He would not go in the shower for weeks sometimes. I contacted Bluebird about my concerns and have never looked back. They are very kind and treat him with utmost dignity. He is shaving and showering every day now with their help.

Reply from Lauren Flannigan, PR Specialist at Bluebird Care Ferndown

Thank you so much for your kind review. We are so pleased that we were able to help you and your husband.

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Review from H P (Client / Service User) published on 5 February 2021 Submitted via Postal Card
Overall Experience

The office staff are efficient and arrange sitters and shower ladies for us. The carers are efficient, kind and caring carrying out their duties with a sense of humour and a smile.

Reply from Richard Smith, Registered Manager at Bluebird Care Ferndown

I am delighted you are happy with the team that helps you out and I am glad they do it with a smile and sense of humour. Speak soon, Richard.

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Review from S G (Client / Service User) published on 17 September 2020 Submitted via Postal Card
Overall Experience

My experience is excellent with your lovely carers. The only thing I would like is a 7 am start every morning (as it is not possible for me to get out of bed unassisted to 'spend a penny') although I realise this is sometimes difficult to arrange.

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Review from Sue D (Niece of Client) published on 30 January 2020 Submitted via Website
Overall Experience

The Supervisor has been very patient and understanding of my aunt's requirements and has tried to accommodate her preferences in relation to care times, particular carers etc. The carers themselves are always very helpful and try to do everything they can to allow my aunt to remain living safely and comfortably in her own home.

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Review from Odette C (Granddaughter of Client) published on 30 January 2020 Submitted via Website
Overall Experience
The service hasn't been without its faults, communication with the office could do with improvements!
Two members of staff, in particular, are responsive and super helpful. Nothing is too much trouble. They are polite and understanding of the situations that arise and do their best to help.

The majority of carers have been outstanding (a few have gone above and beyond) in the care for my nan and any issues that have arisen have been dealt with quickly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 August 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care Ferndown.

Awards / Recognitions (3)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022
  • Recipient: Bluebird Care FerndownDate: Monday 01 Jul 2019

Meet the Team (5)

Nina Kiff Job Title: Registered Manager and Business Lead Joined: 2019
Nina Kiff

Nina has been working in the care sector for almost 12 years. She has worked in a variety of sectors including children’s disabilities, domiciliary and care home settings. Nina began her career in the care industry out of a love of looking after people, she has worked with younger people but has found her knowledge and skills to be best suited to working with elderly people within the community.

Nina has continued to develop her knowledge and skills over her 12 years in the industry and is currently working towards completing her Level 5 in health and social care.

When Nina is not at work, she can be found spending time with her partner and father who she also cares for outside of work. She has a keen interest in motorsports and enjoys attending events such as F1 racing, the Goodwood Festival of Speed and track days. Nina lives locally to Ferndown in a home that she has recently bought with her partner and is currently enjoying weekends renovating it.

Jenny Atkins Job Title: Head of Compliance and Training Joined: 2016
Jenny Atkins

Jenny began working in care at the young age of 18 after completing her A levels and has not looked back since. She brings a wealth of knowledge and experience to the role. She understands the importance of supporting the elderly, frail and vulnerable to maintain their health and well-being in the comfort of their own homes.

Jenny holds a Level 5 Diploma in Leadership in the management of Health and Social Care.

"I continuously aspire to develop my knowledge and skills and combined with my passion for care, I strive to deliver care that exceeds our customer’s and family’s expectation. In making the decision to join Bluebird Care Mendip, I have found a company that shares my belief and commitment to putting our customers first and delivering care with dignity and respect whilst maintaining a healthy and independent lifestyle in the comfort of their own home."

Tania Davis Job Title: Training Manager Joined: 2016
Tania Davis

I joined Bluebird Care in 2016 as a supervisor and have had the good fortune of being promoted within the company.

Previous to joining Bluebird Care, I carried out live-in care for seven years which has given me the experience to be able to understand all aspects of the delivery of care to a customer in their home. I am now looking forward to taking on the role as Training manager for the team, working across our offices, continuing my development within the team.

Mamta Thakur Job Title: Operations Director Joined: 2023
Mamta Thakur

Mamta is the Operations Director at Bluebird Care Ferndown, Southampton, New Forest and Portsmouth. She oversees the branch’s strategic and operational activities, ensuring seamless service delivery and continuous improvement. Mamta is passionate about driving excellence in care and supporting both clients and staff to achieve the best outcomes.

Masen Naidoo Job Title: CEO Joined: 2014
Masen Naidoo

Masen Naidoo is the CEO of Bluebird Care. He provides strategic leadership across the organisation, driving growth, innovation, and excellence in care services. Masen is committed to fostering a culture of compassion, integrity, and high-quality support for both clients and staff.

Frequently Asked Questions about Bluebird Care Ferndown

How many Carers does Bluebird Care Ferndown employ?

Bluebird Care Ferndown employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Ferndown to verify any information. View our terms and conditions. Bluebird Care Ferndown has an Enhanced Service - more info.