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Juventa 4 Care Ltd has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years.
Over all time Juventa 4 Care Ltd has 15 reviews.
Thank you for your review Jenny, it would be nice to appreciate all the good work the carers have done during the covid pandemic times. We have tried to involve you in many occasions but the way you speak to staff, and even office staff was unacceptable. We tried to have telephone discussions with you regarding some issues you were raising but you were very rude, hanging up calls when asked on some things which do not support person-centred care or promote independence of your mother. We are a professional organisation and we will not tolerate this over the telephone or face to face. We expect all clients and relatives to respect all staff (carers, nurses, GPs, OTs, Pharmacists) who attend to them and we believe in dealing with complaints in a professional way and according to our policies and procedures.
The Review Score of 8.9 (8.889) out of 10 for Juventa 4 Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Juventa 4 Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4There are no team members posted.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Juventa 4 Care Ltd to verify any information. View our terms and conditions. Juventa 4 Care Ltd has an Basic Service - more info.