Healthy Homecare Services Ltd

and needed regular use of a cough assist machine with suction. He was fed entirely via a G-tube. He was very paralysed and needed hoisting. The carers were proficient in using the different ventilators, hoists, wheelchairs, cough assist and suction machine. They correctly cleaned and managed the G-tube to include feeding/administration of meds. They were very patient in helping him to communicate via his phone app. They supported me to ensure I was eating/sleeping properly. I had the utmost confidence in them and trusted my husband to their care 100%. They worked hard and became part of the family. The owner and manager were always responsive to my requests and were flexible to my husband's changing needs.

didn’t alleviate the stress of caring for an elderly relative, they added to it with their sheer incompetence.
Key reasons to not use this provider:
- Not Turing up on time.
- Filling paperwork out with incorrect times and dates. Often stating they had been there longer.
- Poor skill set - unsure of what they needed to do and we had to give them reminder lists for basic tasks.
- Customer service that is lacking in any level of actual service
- Zero ownership for failures.

the care and support we have received. Thank you to all involved in my dad’s care!

round to introduce herself and the team. This pleasant experience of working with the manager and her team has been one I’ll not forget as they took great care of Mum.
I would have no hesitation in recommending Healthy Homecare Services Ltd to provide at home care.