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Responsive Care

Pentax House, South Hill Avenue, Harrow HA2 0DU
Responsive Care Logo
Responsive Care logo
Responsive Care, Harrow
Responsive Care, Harrow
Responsive Care, Harrow

Responsive Care is based in South Harrow and serves the areas of Harrow, Northolt, Hillingdon, Greenford, Southall, Acton, Wembley, Fulham, Ealing, Hayes, and Southall.

Dedicated staff ensure service users can continue living comfortably in their homes, providing tailored, personalised care to meet individual needs.

All the staff undergo a thorough recruitment process and receive ongoing training to maintain the highest standards of care.

Responsive Care offers support for disability care, elderly care, young...  

Care Provided by Responsive Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £25
  • 30 Minute Visiting Care Fees: from £12.50
The price(s) shown are provided by the agency. Contact Responsive Care for full pricing details and T&Cs.

Contact Responsive Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Rick Ltd
  • Private Owned

Person in charge

  • Sohaila Batool (Registered Manager)

Responsive Care Reviews (8)

9.5

Responsive Care has a Review Score of 9.5 (9.539) out of 10, based on 8 reviews in the last 2 years. Over all time Responsive Care has 8 reviews.

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Showing 8 reviews matching selected criteria
Review from B K (Husband of Client) published on 30 April 2026 Submitted via Website
Overall Experience
I am pleased with the service Responsive Care is providing for my wife .

I have used the the service for nearly 18 months. The service has made big difference .The carer has made my wife comfortable using shower.

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Review from Mohammed J (Son of Client) published on 30 April 2026 Submitted via Website
Overall Experience

I have been using Responsive Carer for nearly three years now to look after my mum who suffers from Parkinson. The staff listen to clients needs and always happy to accommodate the tasks assigned to them during their visit. They are on time,polite to my mum,look after her needs and leave the house in acceptable condition. Current carer Sarbjeet has become like a family who is not only liked by mum but also my kids look forward to see her. She is well trained without we telling her what needs to do and mum finds her company helpful when she is bit of stress. Company is always able to provide cover when I need and make adjustments per my mum's request. They have made a difference for my mum who is now used to having helpful carer around to do things for her. All carers sofar we had been very respectful, trustworthy and understanding.

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Review from S W (Daughter of Client) published on 11 March 2026 Submitted via Website
Overall Experience

Searching for the right support for a loved one with dementia is incredibly stressful, but Responsive Care has been a total Godsend. After three months of looking after my mum, their service has been nothing short of exemplary.

Having experienced a different provider for my late father, I was immediately struck by Responsive Care's gentle, relationship-first approach. They understood that trust is everything; they have not forced a routine, instead taking the time to build a genuine bond with Mum. This has been a game-changer for someone who has frequently refused care in the past.

The all-female team are highly skilled, dementia-aware practitioners who combine professional expertise with genuine heart. Their communication with our family has been outstanding, providing us with such relief and peace of mind. They truly go above and beyond. I cannot recommend them highly enough to any family in need of sensitive, high-quality care.

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Review from Surinder T (Client / Service User) published on 27 February 2026 Submitted via Website
Overall Experience
I have been using this homecare company's services for the last 1 year, and I am very happy with them. The carers are very kind, caring, and respectful. They always treat me with dignity and make me feel comfortable in my own home.
They are reliable and always come on time. They help me with my daily activities and make sure I am safe and well looked after. The staff are friendly, easy to talk to, and always listen to my needs.

I truly appreciate their support and would highly recommend this homecare company to anyone who needs trusted and compassionate care.

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Review from H T (Husband of Client) published on 27 February 2026 Submitted via Website
Overall Experience
I am very grateful for the care and support my wife has received from this homecare company. We have been using their services for the last 1 year, and it has made a huge difference in our daily lives. The carers are kind, patient, and very professional, especially in supporting her with her stoma care.
They are reliable, always on time, and treat my wife with dignity and respect. Their compassion and attention to detail give us both peace of mind and confidence that she is in safe hands.

I highly recommend this homecare company to anyone looking for caring, trustworthy, and skilled support at home.

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Review from Komal B (Daughter of Client) published on 28 January 2026 Submitted via Website
Overall Experience

We have been really happy with the service we have received from Responsive Care. They have been really accommodating with my father's needs and have changed things rapidly when needed. Amit and Binit are lovely and my father really looks forward to seeing them daily. Amit is such a kind gentle soul and my father is very lucky to have him. Thank you for the wonderful service we continue to receive each day.

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Review from Jasween D (Friend of Client) published on 10 April 2025 Submitted via Website
Overall Experience

The cleaning was thorough and efficient. The home carer is normally on time and is a happy person. She even tries to answer calls outside her typical hours. The home carer gives good advice when the patient's problems are discussed.

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Review from Beverly G (Wife of Client) published on 10 April 2025 Submitted via Postal Card
Overall Experience

The carer has been very patient and caring towards my husband. Excellent care always tries his best when sometimes my husband is not very responsive in having his bath or medication.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 January 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Responsive Care.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Responsive Care.

Meet the Team (2)

Sohaila Batool Job Title: Registered Manager Joined: 2022
Sohaila Batool

With over five years of experience as a registered manager in the homecare sector, our dedicated manager brings an unparalleled understanding of high-quality care delivery. As a CQC-registered manager with a solid medical background, she is committed to maintaining excellence in compliance and person-centred care. Their expertise ensures that Responsive Care continues to provide services that prioritize dignity, respect, and independence for every client.

"At Responsive Care, I am passionate about making a difference in the lives of our clients and their families. My goal is to ensure that every individual receives care tailored to their unique needs while promoting independence and enhancing their overall well-being. With a strong focus on quality, compassion, and trust, I am dedicated to leading our team in delivering care that truly makes a difference."

Basudev Lamichanne Job Title: Director
Basudev Lamichanne

Basudev Lamichhane, a qualified nurse with over 20 years of experience in the healthcare sector, leads Responsive Care with a deep passion for person-centered care. As a true advocate for maintaining privacy, dignity, and independence, he understands the unique importance of providing tailored support in the comfort of one’s home.

With a commitment to upholding the highest standards, Basudev ensures that Responsive Care remains fully aligned with up-to-date policies and regulations, guaranteeing safe and effective care for every individual. His dedication to compassionate leadership inspires the entire team to deliver exceptional service, helping clients live fulfilling and independent lives.


"At Responsive Care, I am proud to lead a team that shares my vision of promoting well-being through care that respects individuality, privacy, and dignity. With over two decades in healthcare, I have witnessed how the right support can transform lives, and I am committed to ensuring that every client receives the highest standard of care in their own home."

Frequently Asked Questions about Responsive Care

How many Carers does Responsive Care employ?

Responsive Care employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Responsive Care to verify any information. View our terms and conditions. Responsive Care has an Enhanced Service - more info.