Homecare Southlodge

Vestry Hall, London Road, Mitcham CR4 3UD
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9.2 5 Reviews
  • Homecare Southlodge, Mitcham
As specialists in domiciliary care, Homecare Southlodge believes that everyone deserves to live life with dignity and independence within the comfort of their homes. Their mission is to provide exceptional domiciliary care services that empower individuals to lead fulfilling lives within their own familiar surroundings.

They understand the challenges of finding dependable care for your loved ones and are here to simplify that process. The team of experienced and well-trained carers offer a wide range of services, from companionship and personal care to live-in support and specialised care for dementia, learning disabilities, and household needs.

With a compassionate team and tailored care plans, they strive to make home life safe, comfortable, and enjoyable for all clients.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: £21 – £23
  • Weekly Live-in Care Fees: £1100 – £1300

Contact us for accurate pricing tailored your your needs.

These prices are only a guideline, please contact Homecare Southlodge to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Southlodge care Limited

Person in charge

  • Sandi Herath (Manager)

Admission Criteria

  • 18 YEARS AND ABOVE

Homecare Southlodge Reviews (5)

9.2

Homecare Southlodge has a Review Score of 9.2 (9.179) out of 10, based on 5 reviews in the last 2 years. Over all time Homecare Southlodge has 5 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 0

Date Published

5
5
5
5
0

Review from A L (Mother of Client) published on 8 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care support we have received for our son. The carers are friendly and polite, and are very competent and caring. The management of the service is very efficient, and we have good communication if we need to rearrange anything.

Reply from SANDI Herath, Registered Manager at Homecare Southlodge

Thank you for your wonderful review. We are pleased to hear that our carers have been supportive and provided top-quality care for M. Thank you for your kind words for the team and management. Truly appreciate your feedback!

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Review from Serrina R (Daughter of Client) published on 25 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So my mum was on palliative Care and I was assigned carers. The ladies that were sent to help mum were so respectful and mum was shown kindness,and treated just how you'd want a family member to be treated in this difficult heartbreaking situation I was very reluctant to have them at first but I'm
so glad that I did. In my mum's final days of life, these ladies helped me emotionally physically and mentally, and I will be eternally grateful to them.

Reply from SANDI Herath, Registered Manager at Homecare Southlodge

Thank you so much for your heartfelt review. Your kind words mean a lot to us. We are glad that we were able to make a difference in your life during your difficult times. Warm regards, Team Homecare Southlodge

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Review from P F (Client) published on 18 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The service is fine. I am always treated with respect and kindness. My carers understand my needs and give me time. There have been issues with the carer being late, however that seems to have been sorted out.

Reply from Sandipika Herath, Manager at Homecare Southlodge

Thank you for your review. We appreciate you placing your trust in our carers. We hope to continue to serve you to the best of our abilities.

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Review from R L (Husband of Client) published on 28 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since we have had Southlodge looking after my wife, I wonder how we managed before. All the girls are very professional, my wife gets on well with all of them, and they have made our lives much better! It has made my life and my wife a lot easier; the girls all know how to keep her happy.

Reply from Sandipika Herath, Manager at Homecare Southlodge

Thank you for your kind words. We really apprecite you taking the time to write about us. He hope to continue serving you in future. Thank youTeam Southlodge Marketing

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Treated with Dignity

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Review from B A (Client) assisted by family/friend published on 28 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am still mobile & independent where I can. The carers have helped me practically where needed & if I am settled, I enjoy the companionship/chatting about my previous holidays.
Some of the carers are definitely in the right job & it's a pleasure seeing them.

Reply from Sandipika Herath, Manager at Homecare Southlodge

Thank you for taking out the time to review us. We really apprecite your feedback and hope to continue proving the highest standards of care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.179)

Overview of Review Score

The Review Score of 9.2 (9.179) out of 10 for Homecare Southlodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.679 for Homecare Southlodge is calculated as follows: ( (19 Excellents x 5) + (9 Goods x 4) ) ÷ 28 Ratings = 4.679

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Homecare Southlodge is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Homecare Southlodge

What Type of Services does Homecare Southlodge offer?

Homecare Southlodge offers Home Care.

How many Carers does Homecare Southlodge employ?

Homecare Southlodge employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Homecare Southlodge to verify any information. View our terms and conditions. Homecare Southlodge has an Enhanced Service - more info.