At Aurora Home Care, we understand that every individual has unique needs, which is why we tailor our services to meet those specific requirements. As a result, the cost of our services varies based on the personalised care plan we develop for your loved one.
While we don't provide specific prices online, we ensure that our rates are competitive and affordable. During the initial assessment, we will discuss your loved one's needs in detail and create a customised care plan. At this stage, we will provide a transparent financial package that aligns with the level of care required.
For more information or to schedule your free initial consultation, please contact us today. Our team is here to help you navigate the process and ensure you receive the best possible care solution for your family.
These prices are only a guideline, please contact Aurora Home Care Ltd to find out the exact price for your requirements.
Aurora Home Care Ltd has a Review Score of 9.1 (9.071) out of 10, based on 6 reviews in the last 2 years. Over all time Aurora Home Care Ltd has 6 reviews.
Review from D P (Client) published on 17 July 2025
Submitted via Postal Card •
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Overall Experience
3.0 out of 5
Reply from David Hewitt, Marketing Manager at Aurora Home Care Ltd
Thank you so much for taking the time to share your kind feedback. We are truly delighted to hear that your experience with Aurora Care has been a positive one. It means a great deal to us that you feel supported not only physically, but also emotionally and mentally. Our team is deeply committed to delivering compassionate, person-centred care, and your words affirm that commitment. We are especially pleased to know that our carers have made you feel valued and respected in your daily life. Your acknowledgment of their dedication and positivity will be shared with them - it will mean a lot. Thank you again for your trust in us. Please don't hesitate to let us know if there's anything more we can do to continue supporting you.
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Review from I H (Partner of Client) published on 3 July 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from David Hewitt, Marketing Manager at Aurora Home Care Ltd
Thank you so much for your kind words. We're really pleased to hear that our staff are friendly and supportive, and that the service is making a positive difference for both you and your partner. It's great to know we can help give you peace of mind while you're at work.If there's ever anything more we can do to support you, please don't hesitate to let us know.
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Review from D D (Client) published on 26 June 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from David Hewitt, Marketing Manager at Aurora Home Care Ltd
Thank you for your feedback. We're glad to hear that our carers are respectful, compassionate, and friendly in the support they provide. We truly value your kind words. We also appreciate you bringing up the issue of occasional lateness and the preference for morning calls - we take this seriously and will review scheduling to ensure greater consistency moving forward. Your comfort and satisfaction are very important to us.If there's anything more you'd like to share or if we can support you further, please don't hesitate to reach out.
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Review from Paula R (Friend of Client) published on 30 May 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from David Hewitt, Marketing Manager at Aurora Home Care Ltd
Thank you ever so much for your kind and heartfelt review. We are truly honoured to be part of your friends care journey, and it means a great deal to know that our support has had such a positive impact on his wellbeing, confidence, and day-to-day life.At Aurora Home Care, we believe that high-quality care is about more than just meeting practical needs its about building trust, showing genuine compassion, and forming meaningful relationships. Your words so beautifully reflect the values we strive to uphold every day, and were delighted that this has been your experience.Were incredibly grateful for your recommendation and continued trust in us. Please rest assured that we remain committed to delivering the personal, respectful, and attentive care your friend deserves.
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Review from N M (Daughter of Client) published on 30 May 2025
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from David Hewitt, Marketing Manager at Aurora Home Care Ltd
Thank you so much for your kind words and thoughtful feedback. We are truly grateful for your recognition of both our care staff and office team. At Aurora Home Care, we are committed to providing compassionate, person-centered care, and its wonderful to hear that this has been your experience.Your comments affirm the dedication of our caregivers and the attentiveness of our office staff, who work closely together to ensure the safety, comfort, and wellbeing of every client. Knowing that our efforts make a positive difference means a great deal to us.Thank you again for taking the time to share your experience.
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Review from G C (Friend of Client) published on 22 May 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from David Hewitt, Marketing Manager at Aurora Home Care Ltd
Thank you so much for your kind words and thoughtful feedback. Were truly grateful to hear that your friend is feeling happier and well-supportedit means everything to us. At Aurora Home Care, we take great pride in matching our clients with the care they need and deserve, and its wonderful to know that our efforts made a positive difference. We also appreciate your recognition of our management team; providing knowledgeable and compassionate service is at the heart of what we do. Thank you again for trusting us.Warm regards,The Aurora Home Care Team
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The Review Score of 9.1 (9.071) out of 10 for Aurora Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.571 for Aurora Home Care Ltd is calculated as follows: ( (23 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 35 Ratings = 4.571
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Aurora Home Care Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 May 2023
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Job Title: Registered Manager
Joined: 2023
Tara Hoadley, our dedicated Registered Manager at Aurora Home Care. With a background in healthcare management and a passion for ensuring exemplary standards of care, Tara brings invaluable expertise to her role. Her commitment to excellence and compassionate leadership ensures that Aurora Home Care operates with integrity and a client-centric focus. Tara's proactive approach and dedication to continuous improvement empower our team to deliver personalised, high-quality care that meets the unique needs of every individual we serve.
Under Tara's guidance, Aurora Home Care maintains its reputation as a trusted provider of compassionate and professional in-home care services.
Job Title: Care Coordinator
Joined: 2022
Kim Gott, our compassionate Care Coordinator at Aurora Home Care. Kim brings a wealth of experience and dedication to her role, having worked extensively in coordinating and delivering exceptional care services. With a keen eye for detail and a proactive approach, Kim ensures that each client receives personalised care tailored to their specific needs and preferences. Her commitment to fostering a supportive environment and maintaining high standards of care makes her an invaluable member of our team.
Kim's passion for making a positive difference in the lives of others shines through in everything she does, contributing to Aurora Home Care's reputation for excellence in home care services.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aurora Home Care Ltd to verify any information. View our terms and conditions. Aurora Home Care Ltd has an Enhanced Service - more info.
