Welcome to Aurora Home Care, your trusted provider of personalised, compassionate care services in Northumberland. They specialise in a broad range of home care and supported living solutions designed to meet the unique needs of each client. From in-home nursing and dementia care to assistance with daily activities, the caring and skilled team is dedicated to supporting individuals in maintaining independence and enhancing their quality of life.
At Aurora Home Care,...
Care Provided by Aurora Home Care Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22.50 - £27.97
For more information or to schedule your free initial consultation, please contact us today. Our team is here to help you navigate the process and ensure you receive the best possible care solution for your family.
Contact Aurora Home Care Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Aurora Home Care Ltd
- Private Owned
Person in charge
- Tara Hoadley (Manager)
Aurora Home Care Ltd Reviews (6)
Aurora Home Care Ltd has a Review Score of 9.1 (9.071) out of 10, based on 6 reviews in the last 2 years.
Over all time Aurora Home Care Ltd has 6 reviews.
I mainly have had a positive experience with Aurora Care. It is very beneficial to older clients without family members around them. The carers seem very happy on the whole and are willing to go to any lengths to maintain my wishes. I feel physically, emotionally and mentally looked after.
Thank you so much for taking the time to share your kind feedback. We are truly delighted to hear that your experience with Aurora Care has been a positive one. It means a great deal to us that you feel supported not only physically, but also emotionally and mentally. Our team is deeply committed...
The service helps me a lot when I have to go to work. Thanks.
Thank you so much for your kind words. We're really pleased to hear that our staff are friendly and supportive, and that the service is making a positive difference for both you and your partner. It's great to know we can help give you peace of mind while you're at work.If there's ever anything more we can do to support you, please don't hesitate to let us know.
Sometimes the carers come late and likes her call in the morning. Carers respect care and comply with what I need and are compassionate towards my needs and myself. They're very friendly.
Thank you for your feedback. We're glad to hear that our carers are respectful, compassionate, and friendly in the support they provide. We truly value your kind words. We also appreciate you bringing up the issue of occasional lateness and the preference for morning calls - we take this seriously...
Aurora Home Care has been an absolute blessing for our friends family. From the very first call, their team showed genuine care, professionalism, and warmth. The caregivers are attentive, kind, and go above and beyond to make sure my friend is safe, comfortable, and treated with dignity. We've seen a huge difference in his mood and confidence since starting services. What I love most is how personal everything feels - they don't just "provide care," they build relationships. Aurora truly lives up to their promise of bringing a bright start to every day. I couldn't recommend them more.
Thank you ever so much for your kind and heartfelt review. We are truly honoured to be part of your friends care journey, and it means a great deal to know that our support has had such a positive impact on his wellbeing, confidence, and day-to-day life.At Aurora Home Care, we believe that...
Staff attending daily are extremely friendly, kind and caring. Office teams are professional, supportive, alway call if they feel something isnt quite right are conscious of the wellbeing of their Client
Thank you so much for your kind words and thoughtful feedback. We are truly grateful for your recognition of both our care staff and office team. At Aurora Home Care, we are committed to providing compassionate, person-centered care, and its wonderful to hear that this has been your experience.Your...
Very kind and professional. Ensured that my friend was comfortable and matched all there needs to the exact request. Management were a joy to chat with, very knowledgeable. My friend is now 100x happier and enjoying life again.
Thank you so much for your kind words and thoughtful feedback. Were truly grateful to hear that your friend is feeling happier and well-supportedit means everything to us. At Aurora Home Care, we take great pride in matching our clients with the care they need and deserve, and its wonderful to know...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 October 2025- Caring Good
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Aurora Home Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Aurora Home Care Ltd.
Meet the Team (2)
Tara Hoadley, our dedicated Registered Manager at Aurora Home Care. With a background in healthcare management and a passion for ensuring exemplary standards of care, Tara brings invaluable expertise to her role. Her commitment to excellence and compassionate leadership ensures that Aurora Home Care operates with integrity and a client-centric focus. Tara's proactive approach and dedication to continuous improvement empower our team to deliver personalised, high-quality care that meets the unique needs of every individual we serve.
Under Tara's guidance, Aurora Home Care maintains its reputation as a trusted provider of compassionate and professional in-home care services.
Kim Gott, our compassionate Care Coordinator at Aurora Home Care. Kim brings a wealth of experience and dedication to her role, having worked extensively in coordinating and delivering exceptional care services. With a keen eye for detail and a proactive approach, Kim ensures that each client receives personalised care tailored to their specific needs and preferences. Her commitment to fostering a supportive environment and maintaining high standards of care makes her an invaluable member of our team.
Kim's passion for making a positive difference in the lives of others shines through in everything she does, contributing to Aurora Home Care's reputation for excellence in home care services.
Frequently Asked Questions about Aurora Home Care Ltd
How many Carers does Aurora Home Care Ltd employ?
Aurora Home Care Ltd employs 32 carers.
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