Trailblazer Social Care

Unit 3 Stotts Island, Stotts Island, Wakefield Road, Brighouse HD6 1PE
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2 Reviews
  • Trailblazer Social Care, Brighouse
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • Trailblazer Social Care Ltd

Person in charge

  • Emily Madamombe (Manager)
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Trailblazer Social Care Reviews (2)

Over all time Trailblazer Social Care has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
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2

Review from L T (Client) assisted by family/friend published on 10 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Annemarie J (Client) published on 17 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been with Trailblazer Social Care for over a year and find the care workers do a fantastic job and in the main are faultless. They have a wonderful working relationship and are more like family friends now. While I have no concerns/complaints regarding the workers, my only criticism is of the
management of the company, especially those responsible for arranging the daily rota. I feel strongly that the management show little respect or concern regarding the care workers.

Reply from Kimberley Coope, Care Coordinator at Trailblazer Social Care

Hello Annemarie, That is lovely feedback to hear for the carers and I am very pleased that you are so happy with the care you receive. In regard to the management team and the rota’s our office in Elland was subjected to the flood so we have had to relocate and I apologise for any inconvenience caused. We do recognise the good job the carers do for us and we thank them on a daily basis for all the effort they put in and also we have our monthly staff meeting where we do praise our carers for the role they do and the way in which they care for our service users. Without them, we wouldn’t be able to provide the care that we do. I am glad to see that you would recommend our service and I am very hopeful that you will see the improvement of the management team in the near future, once we are back in an office. Regards, Kimberley Coope.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Trailblazer Social Care

What Type of Services does Trailblazer Social Care offer?

Trailblazer Social Care offers Home Care.

How many Carers does Trailblazer Social Care employ?

Trailblazer Social Care employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Trailblazer Social Care to verify any information. View our terms and conditions. Trailblazer Social Care has an Basic Service - more info.