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- Your Quality Care Services (Burgess Hill)
Your Quality Care Services (Burgess Hill)
Gradwell Park, Chase House, 18 Gradwell End, South Chailey, Lewes BN8 4FP

Care Provided by Your Quality Care Services (Burgess Hill)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £19.95 - £39.90
Contact Your Quality Care Services (Burgess Hill) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Your Quality Care Services Ltd
- Private Owned
Person in charge
- Linda Cave (Registered Manager)
Your Quality Care Services (Burgess Hill) Reviews (16)
Over all time Your Quality Care Services (Burgess Hill) has 16 reviews.
Was delighted at the respect and care given to my husband. At a difficult time, I was comforted to see people who did not know either of us treat a dying man with such gentleness. It really reassured me. Thank you.
Thank you for writing this review at such a difficult time. It was a pleasure to provide the care for your husband, all staff involved in your husband's care will greatly appreciate your kind comments.
This was always going to be a short term role and emotional circumstances. There would be no 'second chance'. The first telephone contact and visit inspired confidence. The care was considerate, experienced and dignified. We never felt that our precious time or intimacy was compromised. With your support, we are grateful for those last days together.
Thank you so much for taking the time to write such a kind review. Your comments will be passed to all those involved in the care of your wife.
We are very pleased with the care and support they give us. A lovely and caring team of girls. The manager is always there for us to contact and sort out any problems or concerns we both have. We took a carer to Jersey last year for a week. I had a lovely rest while she took care of everything.
Thank you very much for your thoughtful review. Your kind comments will be shared with all staff involved with your husbands care.
My husband was very well cared for by all the staff, treated with respect and dignity. We could not have had better help.
Thank you so much for taking the time to write such a thoughtful review. Your comments will be passed on to all staff involved.
The care my father receives is excellent, very professional and caring staff.
Thank you so much for taking the time to write such a thoughtful review. We will ensure your comments are shared with staff.
The staff is excellent. They are kind and caring. Nothing is too much trouble for them. In these difficult times, they put on complete PPE before entering and have hand sanitizers as well. I have been using them since March 2020. So pleased I chose them.
Thank you so much for taking the time to add this review. Your kind comments will be passed on to all staff involved in your care.
Most of the staff are great and do their job. I couldn't ask for any better.
Thank you very much for taking the time to write a positive review. Your feedback will be given to staff.
The only fault that I have is that visiting times are so irregular that we can't plan our lives as we wish.
Thank you very much for taking the time to write a review. All comments are taken seriously, therefore we will look in to the issue you have raised so that it can be resolved as quickly as possible.
I find them friendly, accomodating with plenty of common sense. very flexible and able to anticipate needs. very pleased with them.
Thank you for taking the time to write such a positive review, we are very pleased to hear you are happy with the care received and getting value for money.
Very efficient reliable, caring sensitive, very friendly, able and conscientious. Nothing is too much trouble for them. Amenable on the spot at all times.
Thank you very much for your positive review. We truly value all comments and are proud to see we are on point in all aspects of your husband's care.
I feel cared for and this is because they care for and value their staff.
Thank you very much for taking the time to write such a positive review, we really value all feedback. All staff involved in your care will be informed of your appreciation.
Needed help after my husband was discharged from hospital. Your Quality care took over from Rapid Response service. Very pleased great relief to rely on professional, reliable and friendly service.
Thank you very much for taking the time to write a review, your comments will be passed on to the care team.
If there are any problems they always let me know.
Thank you very much for taking the time to write such a positive review. We really value all comments that we receive. We will inform the staff team involved in your appreciation.
The care that I've received has been brilliant.
Thank you very much for your positive feedback and taking the time to show your appreciation.
Your Quality Care have been an absolute godsend helping with my parents. Their help enabled my parents to continue living independently for another year. We found them extremely helpful, very caring, reliable and willing to go the extra mile when a crisis demanded. They would phone if they were worried about one of the parents and we were confident that the parents were being cared for. Your Quality Care restored our parent's dignity. They were brilliant and I have absolutely no hesitation in recommending their services.
Thank you for your very kind words. We will make sure that the staff know what you have said.
Your Quality Care have been absolutely fantastic and we (the children of elderly parents) would not have managed the last few months of them living independently without the dedication and care of Your Quality Care. Your Quality Care have gone over and beyond what we ever expected when we signed the company up to look after the needs of our parents. For instance, when my mother was taken ill, they phoned me to say they were worried about her and had phoned an ambulance. They then waited with my mother until past midnight until I managed to get there, keeping in touch with the ambulance service to let them know that my mother was now high risk. Your Quality Care stepped up the very same day when my parents eating arrangements had to change, with no notice given, and resolved what would have been a crisis. Your Quality Care have returned clothing for exchange, have taken them to the dentist and have alerted us to changes in health. They have been, in a word, brilliant.
Thank you so much for your review. It is very much appreciated and we will let the staff know.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Your Quality Care Services (Burgess Hill).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Your Quality Care Services (Burgess Hill).
Meet the Team (0)
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Frequently Asked Questions about Your Quality Care Services (Burgess Hill)
How many Carers does Your Quality Care Services (Burgess Hill) employ?
Your Quality Care Services (Burgess Hill) employs 15 carers.
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