AmberGreen Health & Social Care

AW House, 1st Floor, 6-8 Stuart Street, Luton LU1 2SJ
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9.3 10 Reviews
  • AmberGreen Health & Social Care, Luton
AmberGreen Health and Social Care is a home care service for adults which recognises the value of independence, dignity and comfort.

The aim is to provide services catered to the specific needs and wishes of the clients giving them the support they need while allowing them the freedom they desire.

At AmberGreen Health and Social Care, they employ trained staff that are very flexible and friendly to better cater to the needs of clients.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24.75
  • Weekly Live-in Care Fees: from £1250

Price change with the needs of the client

These prices are only a guideline, please contact AmberGreen Health & Social Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • AmberGreen Health & Social Care Ltd

Person in charge

  • Sita Tandi (Registered Manager)

Admission Criteria

  • we dont look after Pets

AmberGreen Health & Social Care Reviews (10)

9.3

AmberGreen Health & Social Care has a Review Score of 9.3 (9.263) out of 10, based on 8 reviews in the last 2 years. Over all time AmberGreen Health & Social Care has 10 reviews.

Overall Experience

  • 8
  • 1
  • 1
  • 0
  • 0

Date Published

10
8
8
8
2

Review from S J (Mother of Client) published on 2 September 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We are happy with the service, it helps my child to get ready in the morning, he is more alert.

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Review from Gillian R (Daughter of Client) published on 28 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the service from the carers that call daily. They are very polite, professional, and discreet. No bad things to say.

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Review from Kay W (Client) published on 22 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the service and friendly staff very good - I have no problems with anything. Staff always very helpful.

Reply from Sithabile Tandi, CEO at AmberGreen Health & Social Care

Thank you for your positive feedback. It's wonderful to hear that you are satisfied with our service and staff. We strive to maintain this level of support and care.

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Review from C S (Client) published on 22 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with AmberGreen since October 2023, the management and the staff was welcoming and they showed me around the house they showed me where my bedroom is and the staff gave me space to settle in. Then every day the staff comes and checks if I am ok and the staff is helping me.

Reply from Sithabile Tandi, CEO at AmberGreen Health & Social Care

Thank you for sharing your experience. We're delighted to hear that you've settled in well and are receiving the support you need. Our team is committed to your comfort and well-being.

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Review from R J (Client) published on 22 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care are good and she make a cup of tea.

Reply from Sithabile Tandi, CEO at AmberGreen Health & Social Care

Thank you for your feedback. It's great to hear positive comments about our care staff. Ensuring comfort and satisfaction is our priority. We appreciate your recognition of our efforts.

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Treated with Dignity

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Review from Govind P (Husband of Client) published on 22 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good generally. Time is not consistent, i.e., it varies. I would like consistency, barring traffic etc.

Reply from Sithabile Tandi, CEO at AmberGreen Health & Social Care

Thank you for your feedback. We understand the importance of consistency in our service timings and apologize for any inconvenience caused by variations. We are actively working on improving our scheduling to ensure more consistent service times, taking into account external factors like traffic. Your input is invaluable in helping us enhance our services. Thank you for bringing this to our attention.

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Review from Charlotte R (Client) published on 22 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved to supported living with AmberGreen in March 2023, and I am still here. Staff support me in carrying out personal care needs, encourage me to take my medication and most importantly, do one-on-one key sessions with me daily on different topics. The staff are fantastic, they have interpersonal
skills, hence I can easily relate to them. They go the extra mile to ensure I am well and prepare me to be as independent as possible.

Reply from Sithabile Tandi, CEO at AmberGreen Health & Social Care

Thank you for sharing your positive experience with AmberGreen Supported Living. We're delighted to hear that our staff's dedication and interpersonal skills are making a significant difference in your daily life and independence. Your feedback is incredibly valuable to us, and we look forward to continuing to support your journey towards greater independence. Thank you for choosing AmberGreen!

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Review from Esmie M (Client) published on 22 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a good company overall, however, communication when call times change could be better.

Reply from Sithabile Tandi, CEO at AmberGreen Health & Social Care

Thank you for your feedback. We appreciate your positive remarks about our company and take your comments regarding communication about call time changes seriously. We are continually working to improve our processes and communication methods to ensure our staff and clients are well-informed and supported. We will address this issue to better meet your needs and enhance our service quality. Thank you for bringing this to our attention.

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Review from Roger B (Husband of Client) published on 3 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care which this organisation provided for my wife was truly outstanding. We met eight carers in total, all of who were the best of the best. They quickly learnt and understood my wife's severely limited and worsening physical capabilities, and dealt with all her personal care needs with the utmost
dignity and sensitivity. The manager was very professional and assisted with all requirements where she could. We were delighted that they came on board to help us and could not have been happier. Thank you so much Amber Green for all the help you gave us - top marks to you all.

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Review from Georgie L (Daughter of Client) published on 23 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was our very first time needing help and the manager came to visit us to assess what we would need. She was very professional, but also friendly. Completely put us at ease and helped us in what caring we would need. Once the carers started, I personally felt that you don’t know what you need until
you get it. The ladies were so lovely, they got to know myself and my mum very well. They were fantastic, put us at ease, extremely professional, caring. I would highly rate this company from the management to the team of carers.

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Current Review Score: 9.3 (9.263)

Overview of Review Score

The Review Score of 9.3 (9.263) out of 10 for AmberGreen Health & Social Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.563 for AmberGreen Health & Social Care is calculated as follows: ( (32 Excellents x 5) + (11 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 48 Ratings = 4.563

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AmberGreen Health & Social Care is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (2)

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Andreea Hluscu Hluscu

Job Title: Deputy Manager

Joined: 2024

Hello! I’m Andreea Hluscu, and since October 7, 2024, I’ve been honoured to be part of the AmberGreen family. As Deputy Manager, my heart is all about making sure you feel cared for, respected, and truly at home. Together with our amazing team, we create a warm, supportive space where your comfort and happiness come first. Because here at AmberGreen, care isn’t just what we do—it’s who we are. Let’s walk this journey together, with kindness and a smile.

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Sandra Brown

Job Title: Care Coordinator

Joined: 2024

I joined AmberGreen Health and Social Care Ltd as Care Co-ordinator on 30th September 2024, my role is to ensure that in the first instance clients are provided with an agreed Care Package that we have the capacity to cover as a Service Provider. My role is to also ensure that they receive the care hours allocated and that the commissioned hours are met along with the tasks agreed based on the provided referral / CAR400 from the Local Authority.
My role also requires me to support a team of carers who will be providing the care to our clients, we also ensure that the staff are trained and competent to work within AmberGreen Health and Social Care.

Frequently Asked Questions about AmberGreen Health & Social Care

What Type of Services does AmberGreen Health & Social Care offer?

AmberGreen Health & Social Care offers Home Care.

How many Carers does AmberGreen Health & Social Care employ?

AmberGreen Health & Social Care employs 62 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AmberGreen Health & Social Care to verify any information. View our terms and conditions. AmberGreen Health & Social Care has an Enhanced Service - more info.