Bluebird Care Ashford

Bluebird Care Ashford Kent was very responsive to all my mother's needs. They were able to provide a live-in carer as well as home visit carers to support my mother in her declining months. They were very accommodating to a private live-in carer who alternated with the Bluebird carer. The teamwork and work ethic contributed to a reassuring level of care which had to be adapted as circumstances changed. I would (and have) recommended Bluebird to others in need of assistance and quality care.

It is tiring having so many different carers and needing to show them around, explain equiment etc.

Overall, we are very happy with the service, carers and general support and communications.

Bluebird have provided and continue to provide excellent care for my mother. It is reassuring for my mother to know that one of the lovely carers will be in every morning to help her start her day. Everyone is thoughtful and caring, and go above and beyond to make sure my mother is ok.

Mum has had a really good experience with Bluebird Ashford. Carers are all kind and helpful and some are truly outstanding - really making an effort to chat and get to know Mum and Dad, noticing possible issues & putting them right, & being unflappable and practical when problems crop up. Office staff are friendly and responsive, and also do some "hands on" care so they know Mum and her needs first hand.

A notification in advance of the regular time and day to expect my cleaner would be helpful.

Smiling faces of all carers first thing in the morning are particularly welcome to both client and wife! Carers are polite and patient and make all the difference to our days.

I would like to say that changing our care to Ashford Bluebird was the best thing. The carers are pleasant and pro active in my uncles care. I have seen a difference in him. His meals are done and kitchen neat and tidy.he really enjoyed the Christmas party , that the ladies came and collected him from home. This has restored my faith in care. Well done ladies

To whom it may concern. I have found all members of staff to be very concerned during their visits. They are always smartly dressed, kind and polite. Nothing is too much trouble.

Bluebird are the SAS of home care - the Special Angels Services.

From the moment we onboarded with them, their service has been outstanding. Their use of the app, along with their exceptional punctuality and professionalism, has given us complete confidence.

After more than five years of caring for my mum at home, I finally feel like I have a genuine partner providing us both with high-quality care and peace of mind. I only wish we had commissioned them sooner!

A huge thank you to the care manager, marketing associate, customer supervisor and the entire team - you are truly God-sent angels.

Thoughtful of our needs. Prompt and always contact me if the carer is running late, offer advice and identify potential benefits.

We were let down abysmally by our previous care company. Bluebird stepped in without hesitation. We the family are completely happy with the care our family member receives from the carers to the support teams in the office. Whatever issues arise with her care or general wellbeing and comfort it is always dealt with professionally, with compassion and total understanding of her needs. I would not hesitate to recommend this company.

Bluebird has been a godsend to my elderly uncle during the pandemic and the lockdown, and to us. When we haven’t been able to visit we have arranged extra care visits, sometimes at short notice. Bluebird is always so flexible and accommodating. The carers are very professional and kind, and always raise concerns when warranted. It has really helped our family during this pandemic knowing Bluebird are on hand.

Bluebird Care (Ashford) have been a wonderful help to me during a very difficult time looking after my partner with dementia, Parkinson's and various other medical problems. All their staff are delightful and willing to help with anything. They are friendly and helpful, caring to myself and my partner who is treated with dignity and not condescending as can happen. I will always be grateful and would highly recommend them.

I care for my wife and Bluebird Care provide a domiciliary Carer to sit with my wife once a month. The service provided by both Bluebird Care and the Carer has been outstanding. The Carer is very friendly and gets on incredibly well with my wife. She joins in with my wife's crafting and helps with the garden flower pots. I am fighting hard to get more time from Bluebird Care with this particular Carer as her time has been incredibly helpful.

Very good service always on time or phone to let me know if there's a problem. I would recommend Bluebird Care which my husband has been having for the last year and staff are always polite and caring and respectful and helpful. They try to encourage my husband to do something e.g games etc to improve his cognitive ability.