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Carers worked hard to enable individuals to achieve their optimum state of health and wellbeing...
Wise Home Care Ltd is a trusted provider of bespoke domiciliary care services, dedicated to supporting individuals in maintaining their independence and quality of life within the comfort of their own homes. With a commitment to excellence, dignity, and respect, Wise Home Care delivers tailored care packages that meet the unique needs of each service user.
Carers worked hard to enable individuals to achieve their optimum state of health and wellbeing by providing compassionate, person-centred care that respects the uniqueness of every individual.
Service users, their families and staff are all treated with the utmost respect, recognising their individuality and worth.
Care Provided by Wise Home Care Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Wise Home Care Ltd to get a personalised quote:
The price(s) shown are provided by the agency. Contact Wise Home Care Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Wise Home Care Ltd
- Private Owned
Person in charge
- Jackie Ndemanga (Manager)
Wise Home Care Ltd Reviews (19)
Wise Home Care Ltd has a Review Score of 9.7 (9.678) out of 10, based on 11 reviews in the last 2 years.
Over all time Wise Home Care Ltd has 19 reviews.
We appreciate all they do for my mum and she loves them coming to look out for her.
We appreciate all they do for my mum and she loves them coming to look out for her.
Thank you for your lovely feedback. It means so much to the team to know that your mum enjoys their visits and that you feel confident in the care she receives. Being welcomed into someones home is a privilege, and we really appreciate the trust you place in us. Well be delighted to share your kind words with everyone involved in your mums care.
All the carers at Wise Home Care deliver exceptional care. They have been looking after my father in law for quite a few years and nothing is too much for them. Excellent relationship developed between him and carers and we always felt he was safe and well looked after in their care for him. The...
All the carers at Wise Home Care deliver exceptional care. They have been looking after my father in law for quite a few years and nothing is too much for them. Excellent relationship developed between him and carers and we always felt he was safe and well looked after in their care for him. The manager is very friendly and approachable and will always make time for you if you have any concerns or just a chat in general. The door is always open and kettle on. Highly recommend Wise Home Care for your loved ones needs
We would also like to thank you and your family for your unwavering support. The care we provided was made possible by your commitment to ensuring he had...
Thank you for your kind review. It was a privilege to care for your father-in-law, who has been an absolute delight to all our carers.We would also like to thank you and your family for your unwavering support. The care we provided was made possible by your commitment to ensuring he had everything he needed, from food and daily necessities to a clean and welcoming home environment. Working together as a team allowed us to provide the best possible care, and we are very grateful for your trust and support.
Always able to read details of each carers visit on the app, which was very reassuring.
I would definitely recommend Wise Home Care.
Always able to read details of each carers visit on the app, which was very reassuring.
I would definitely recommend Wise Home Care.
Thank you for your kind words and positive review. We are pleased that we were able to support your family when care was needed at short notice and that communication throughout the service met your expectations. Providing reliable, compassionate care and keeping families informed are priorities...
Thank you for your kind words and positive review. We are pleased that we were able to support your family when care was needed at short notice and that communication throughout the service met your expectations. Providing reliable, compassionate care and keeping families informed are priorities for us, so it is wonderful to know this was reflected in your experience. Thank you for recommending Wise Home Care.
I have found Wise Home Care to be a very good professional service. They are very good at interacting with my Dad and caring for his needs,they are good at communicating with me on any issues regarding my dad.
I have found Wise Home Care to be a very good professional service. They are very good at interacting with my Dad and caring for his needs,they are good at communicating with me on any issues regarding my dad.
Thank you for your lovely review, Michelle. We are truly happy to care for your dad, and we deeply appreciate the support from you and your family. It means a great deal to our whole team.
All the staff that have visited and cared for Mum and Dad since then have been great....
All the staff that have visited and cared for Mum and Dad since then have been great. Always respectful, kind and considerate. Treating Mum and Dad with dignity at all times. Dad can sometimes be a bit difficult to deal with, but the staff are great with him, being patient and caring. What is particularly good is there is a small team of staff that visit, not lots of different staff.
We as a family would definitely recommend Wise Home Care
Thank you very much for such a positive and honest review. We feel privileged to support both of your parents, and it truly means a lot to us. We love working with them and are grateful for the trust you have placed in our team.
The care provided was fantastic and I know my mum could not have got better.
The care was excellent, and gave me peace of mind knowing they was looking...
The care provided was fantastic and I know my mum could not have got better.
The care was excellent, and gave me peace of mind knowing they was looking after her, and using the app I could see how my mum was before I called her.
Thank you so much for your lovely review and for trusting Wise Home Care to support your mum. She was a truly lovely lady, and it was a privilege for our team to spend time with her each day. Our carers always looked forward to their visits and getting to know her. Being able to support her meant a great deal to us, and we are grateful we could be there for her.
After having many issues with my Uncle's previous Care Provider, (this was not our choice). We contacted Wise Home Care and we could not be any happier. They keep to the hours agreed which my Uncle needs, especially at mealtimes. Very friendly and understanding Staff, as my Uncle has Alzeimers...
Would highly recommend.
Thank you for your lovely review. It is our aim to provide personalised care that reflects each clients choices and preferences. We truly appreciate the involvement of families like yours, as it helps make a real difference and supports our carers in delivering the best possible care.
Wise Home Care provided a short daily care/social call for my Brother. They were reliable, friendly and offered peace of mind. They never let us down. The manager is very approachable, & amenable, and easy to talk to if you have anything to discuss. She is also very understanding & knowledgeable in...
Wise Home Care provided a short daily care/social call for my Brother. They were reliable, friendly and offered peace of mind. They never let us down. The manager is very approachable, & amenable, and easy to talk to if you have anything to discuss. She is also very understanding & knowledgeable in her field. Unfortunately we can't use them now, as have moved from the region.
Thank you very much for a lovely review. It has been a pleasure to know your brother and all family. It's a shame we couldn't follow him, but all the staff miss him and wish him the best. We will miss updates on football and current news :)
This is our third care company for Dad, and all I can say is that they are fantastic, they spend time actually talking to my dad, where the others never did! He may have dementia but he isn't stupid! If you just take the time to talk to him, you will get the best from him. All the team are caring,...
This is our third care company for Dad, and all I can say is that they are fantastic, they spend time actually talking to my dad, where the others never did! He may have dementia but he isn't stupid! If you just take the time to talk to him, you will get the best from him. All the team are caring, patient and extremely kind. I thoroughly recommend them.
Fantastic company, very friendly and thoughtful. They go above and beyond to look after my dad for which I am very grateful. As with all care companies there are some carers that are born to be carers and some that are 'doing a job' but that said, the staff here are all very attentive.
Fantastic company, very friendly and thoughtful. They go above and beyond to look after my dad for which I am very grateful. As with all care companies there are some carers that are born to be carers and some that are 'doing a job' but that said, the staff here are all very attentive.
Thank you very much for a lovely review. Our carers are committed to giving the best service.
The manager and her team at Wise Care have been an absolute breath of fresh air for our mother. Mum is not an easy client, but Wise Care know exactly how to get the best out of Mum. They treat her with dignity and respect. And always have a little joke with her. We're always kept up to date with...
The manager and her team at Wise Care have been an absolute breath of fresh air for our mother. Mum is not an easy client, but Wise Care know exactly how to get the best out of Mum. They treat her with dignity and respect. And always have a little joke with her. We're always kept up to date with the care package and what is going on at mum's house. With Wise Care we feel that mum is safe, happy, healthy, loved and cared for, which is a godsend as a family doesn't live nearby. Wise Care are always contactable and contact me if anything arises.
We appreciate your lovely review. We are happy to be there for your mum, It makes us happy to know that we are making a good difference in her life that extend to family and loved ones.
We have been using Wise Home Care for a number of years now and wouldn't change them, they are very reliable and understanding, Mum has dementia and nothing is too much trouble for them although she can be very demanding at times. The management keeps me informed of all her antics even though I...
We have been using Wise Home Care for a number of years now and wouldn't change them, they are very reliable and understanding, Mum has dementia and nothing is too much trouble for them although she can be very demanding at times. The management keeps me informed of all her antics even though I don't live in England. They provide me with all the information about her everyday life.
Thank you very much for a lovely review. We are privileged to be part of her life's journey. It is great to know that you don't get stressed as you are always up-to-date with her care, though physically far. Thank you for entrusting our team with your mum's care. We aim to do our best.
My uncle can be a complex chap, with a range of things he needs support with.
The manager seems to be the...
My uncle can be a complex chap, with a range of things he needs support with.
The manager seems to be the key person he wants contact with and she does a good job in trying to support my Uncle alongside her team.
She also goes above and beyond her hours to support my Uncle.
Thank you for such a lovely review. As a team we have learnt a lot from him too. He makes us stay on our toes and we're happy that we do get along well with him.
The service my aunt has received from Wise Home Care has been exceptional. My aunt has been in need of support for many years and has had Wise Home Care to assist her. The carers are excellent and fully understand her needs, treating her with compassion and dignity. The manager is extremely...
The service my aunt has received from Wise Home Care has been exceptional. My aunt has been in need of support for many years and has had Wise Home Care to assist her. The carers are excellent and fully understand her needs, treating her with compassion and dignity. The manager is extremely supportive in all areas of her well-being, always approachable and goes that extra mile. We cannot praise them enough.
Thank you for a lovely review. We have looked after your aunt for a while now, and it is a pleasure to impart positively in her life.
Excellent service and high standard of care, were always given to my dad. All staff cared for all my dad's needs in a professional manner. Nothing was too much trouble. They were always punctual, assessing Dad's care needs at each visit and informing the family if any issues required urgent...
The service would have continued if my dad's care needs could have been met at home, but recent circumstances have prevented this.
My dad spoke highly of all the staff, including management, nothing could be too much trouble.
I would certainly highly recommend this care provider.
Thank you very much for such a great review. Since we took on your dad, there's never been a dull moment, his sense of humour made us all happy. He has always been a fresh breeze of air. It has been a pleasure to work with a lovely family to bring the best care. Unfortunately, we couldn't beat a 24-hour service.
Did a good job very satisfied. Reliable, hard-working, always on time, always smiley, very polite, happy, very happy with the effort, put up with a lot, never grumpy or annoyed, always happy to do what they are doing.
Did a good job very satisfied. Reliable, hard-working, always on time, always smiley, very polite, happy, very happy with the effort, put up with a lot, never grumpy or annoyed, always happy to do what they are doing.
Thank you very much for such lovely words. We aim to do our best
We needed a care provider for my dad coming home from care, the team at Wise Home Care were helpful and professional throughout. They came to meet my dad beforehand to ensure they could meet his needs and the carers that visited were kind and helpful. Unfortunately, my dad decided to go back into...
We needed a care provider for my dad coming home from care, the team at Wise Home Care were helpful and professional throughout. They came to meet my dad beforehand to ensure they could meet his needs and the carers that visited were kind and helpful. Unfortunately, my dad decided to go back into care for various reasons but I wouldn’t hesitate to use this service in the future.
Thank you for your feedback. It was nice knowing both you and your dad, unfortunately, we couldn't win a 24hr service which he preferred. We hope he is happy and is back to his routine.
Working with dementia clients is very hard and challenging due to the client's behaviour. This is respected by staff at all times. Staff are helpful and support mum as best they can depending on mum's mood.
Working with dementia clients is very hard and challenging due to the client's behaviour. This is respected by staff at all times. Staff are helpful and support mum as best they can depending on mum's mood.
We understand how challenging it is, but it is also with a great sense of achievement when we view ourselves in your mum's world, and understanding her world which then enables assisting her with compassion and dignity.
My mum received excellent care and all of the carers had time to listen to what she wanted doing. The manager was very helpful and friendly, as were the other staff members, but the manager particularly could never do enough for her. I would highly recommend this service to anyone who needs a...
My mum received excellent care and all of the carers had time to listen to what she wanted doing. The manager was very helpful and friendly, as were the other staff members, but the manager particularly could never do enough for her. I would highly recommend this service to anyone who needs a career.
Thank you very much for the lovely words. It was with great pleasure to take part in assisting with daily needs and also to have known your mum. She was a lovely lady and will surely be greatly missed. It was made more possible by working with a family as welcoming and open as yours. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 September 2022Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Wise Home Care Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Wise Home Care Ltd.
Accreditations
There are no accreditations posted yet for Wise Home Care Ltd.
Meet the Team (1)

With over 20 years of experience in care—including a background as a Registered Nurse— I’ve found deep fulfilment in supporting others and helping...
With over 20 years of experience in care—including a background as a Registered Nurse— I’ve found deep fulfilment in supporting others and helping them maintain a sense of normalcy. I lead a proactive team that promotes healthy choices to reduce hospital admissions and enhance everyday well-being.
Frequently Asked Questions about Wise Home Care Ltd
How many Carers does Wise Home Care Ltd employ?
Wise Home Care Ltd employs 8 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Wise Home Care Ltd to verify any information. View our terms and conditions. Wise Home Care Ltd has an Enhanced Service -what an Enhanced Service includes.