Newlife Care Providers

HDAnywhere, The Haysfield, Spring Lane North, Malvern WR14 1GF
Review Us
8.5 3 Reviews
  • Newlife Care Providers, Malvern

Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Newlife Care Providers Ltd

Person in charge

  • Faith Zvobgo (Manager)
Are you the Owner/Manager of Newlife Care Providers? View your Advertising Options
8.5

Newlife Care Providers has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Newlife Care Providers has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 2
  • 1
Reviewer Connection to Newlife Care Providers
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Rebecca D (Daughter of Client) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic group of carers who are very kind-hearted and very helpful to my dad. My dad loves when the carers visit him. I’ve not one bad thing to say about this company. They have always treated my dad with dignity and respect.
Reply from Faith Zvobgo, Registered Manager at Newlife Care Providers

Many thanks for your kind words, it is such a pleasure to look after your dad.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Victoria P (Client) published on 21 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A professional and well-managed service.
The carers arrive on time, have a positive attitude and provide care specific to the needs of the client. Newlife has been providing Care and continues to provide care for me over the last six months. With their help, my recovery is progressing. Without exception,
they have been kind, professional and encouraging. I Highly recommend the care provided by the carers and managers of Newlife.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R L (Goddaughter of Client) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the offset, the manager and the team of staff from Newlife were just amazing. It was obvious they really cared.
They treated my godmother with respect, and consideration at all time. They encouraged her independence, where possible, and involved her in decision making. They treated her as an
individual, not a just a client.
All the staff over the eleven months were equally lovely. It's obvious that the manager is very selective on who she employs and it's evident in the high standard of care demonstrated.
The team continued to look after my godmother, providing an amazing standard of end of life care. They enabled her wish to die in her own home. The level of communication with me, throughout the eleven months, was excellent.
I have nothing but praise for such a dedicated, caring and compassionate team. I feel very lucky to have found them and had them care for my godmother, who meant so much to me.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Newlife Care Providers is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Newlife Care Providers is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Newlife Care Providers is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Newlife Care Providers

What Type of Services does Newlife Care Providers offer?

Newlife Care Providers offers Home Care.

How many Carers does Newlife Care Providers employ?

Newlife Care Providers employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Newlife Care Providers to verify any information. View our terms and conditions. Newlife Care Providers has an Basic Service - more info.