A Z Caring Services Ltd

4 Ulley Road, Kennington, Ashford TN24 9HT
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9.2 14 Reviews
  • A Z Caring Services Ltd, Ashford
AZ Caring Services offers home care and Supported Living services for people with learning disabilities, autism, challenging behaviours and sensory needs.

Staff treat people with respect at all times. Staff support individual choices and personal decision-making as the right of all people.

Whether a person is seeking a few hours of support with everyday tasks, 24-hour qualified nursing care, Live-In care & Supported Living - the services that AZ offers are person-centred and are designed around the individual.

AZ Caring Services helps with all aspects of care and support including Live-In, Palliative care, and provides all home and personal care. Staff cook meals, give companionship, run the home and shop for or with the client - all as required and agreed in the individual Care Plan.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £28

These prices are only a guideline, please contact A Z Caring Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Arthur Zvikaramba (Manager)

Admission Criteria

  • Stoma and PEG feeding

A Z Caring Services Ltd Reviews (14)

9.2

A Z Caring Services Ltd has a Review Score of 9.2 (9.207) out of 10, based on 4 reviews in the last 2 years. Over all time A Z Caring Services Ltd has 14 reviews.

Overall Experience

  • 12
  • 2
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Date Published

14
4
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10

Review from M C (Son of Client) published on 13 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the ladies that call on my mother are lovely and really caring. Mum and myself are very happy with the service that is provided
All the ladies live locally so we never have issues with lateness and on very few occasions when the time are changed we are informed in plenty of time

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Review from P K (Daughter of Client) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff kind and considerate. Always helpful. Any issues quickly resolved.

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Review from S T (Daughter of Client) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and communication provided has been incredible. When we were trying to figure out and organise what we needed - from big questions to small, A Z has been wonderfully helpful and made everything considerably less stressful. From my perspective, they have always responded to messages swiftly
and with kindness, I'm grateful for the carers positive friendly attitudes, and my parents are happy, which means the world to me. Thank you so much!

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Review from Lena A (Mother of Client) published on 31 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely carers who take care in what they do. Arrive on time and help with all duties whilst keeping my daughter happy. Easy to book days and even some short notice appointments have been accommodated. All office staff and carers are friendly, chatty and helpful. Would recommend this Agency for clients
who don't need lifting. However, they are happy to lift with a hoist.

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Review from G H (Daughter of Client) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care staff seem to have got to know my mother well and treat her well. The service seems efficient. The medication is administered well.

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Review from Terence T (Client) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found A - Z care service excellent in all aspects both helpful, considerate, and thoughtful. I felt they were both confident and very professional, polite, and treated me with kindness, respect, and dignity. I felt safe in their hands and they knew their job. I recovered well in their care.

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Review from J B (Wife of Client) published on 21 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They're a lovely bunch, they had to adapt from shortages with Covid and adapted to our house. My husband smiled to see them which speaks most.
They chased up a malfunctioning bed, got him as 'nice' as he could cope with, chatted and cared for him. Coped gently with his dying, then sat with me.

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Review from R W (Client) assisted by family/friend published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very nice and very helpful. They are always on time and a pleasure to interact with. They care and treat me with respect and dignity. Would recommend.

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Review from S V (Client) assisted by family/friend published on 28 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well satisfied with care provided. Am aware that care can be adjusted if necessary. Friendly and professional staff.

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Review from Marion C (Mother of Client) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the service I have received for my daughter has been excellent. The staff are all friendly and very kind. If there are problems getting to us, a phone call is always made to tell us when they will arrive. It is most important to us that the staff who come are regular, so my daughter has
begun to know them and although does not speak she relates to them very well.

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Review from A M (Wife of Client) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service. Lovely carers. Very helpful in all ways.

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Review from Paul R (Son of Client) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown by the team was sincere and they always ensured that my father was left clean, tidy and content. The management team were considerably sincere checking that all arrival times were met and that the staff was up to expectation. Everyone who attended to my father always without fail greeted
him with a smile and left wishing him a good day or night. The team were clean and tidy, respectful, trustworthy and helpful.

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Review from J R (Daughter-in-law of Client) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A2 Caring Services responded immediately to our urgent request for home care. Within a few hours they were with is assessing the situation and level of help needed. A carer was provided that same night to sleep over. She was absolutely wonderful in every way. I would have no hesitation in recommending
this company.

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Review from Nicolas R (Client) published on 10 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since AZ Caring Services first looked after me in 2010 I have received nothing but excellent results from them. Their people are both compassionate and very knowledgeable and I have no hesitation at all in warmly recommending them to others.

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Current Review Score: 9.2 (9.207)

Overview of Review Score

The Review Score of 9.2 (9.207) out of 10 for A Z Caring Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for A Z Caring Services Ltd is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for A Z Caring Services Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Sep 2020

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about A Z Caring Services Ltd

What Type of Services does A Z Caring Services Ltd offer?

A Z Caring Services Ltd offers Home Care.

How many Carers does A Z Caring Services Ltd employ?

A Z Caring Services Ltd employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact A Z Caring Services Ltd to verify any information. View our terms and conditions. A Z Caring Services Ltd has an Enhanced Service - more info.