Ocala Healthcare Ltd Reviews (3)
Ocala Healthcare Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Ocala Healthcare Ltd has 3 reviews.
Review from H C (Father of Client) published on 3 June 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Ocala Healthcare clearly understands that its most important asset is the care workers themselves. Ocala makes a huge effort to support and nurture their staff: examples are flexible shifts built around each carer's individual needs, ongoing training and fun social events.
Reply from Adam Storey, Director at Ocala Healthcare Ltd
Thank you for your review, and for recognising how important it is to us that we properly value the care team, who give so much of themselves.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A C (Mother of Client) published on 22 May 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Adam Storey, Director at Ocala Healthcare Ltd
Thank you for your very kind review! It is our honour to support your family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Andrew M (Cousin of Client) published on 2 May 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
My cousin has had
Highly recommend.
Reply from Adam Storey, Director at Ocala Healthcare Ltd
Thank you for your very kind review Andy. It's very much appreciated. I have shared it with the team, as I know it will mean the world to them as well.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 9.0 (9.000) out of 10 for Ocala Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Ocala Healthcare Ltd is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Ocala Healthcare Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
