Ocala Healthcare Ltd

Unit 9 Wharfside House, Prentice Road, Stowmarket IP14 1RD
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9.0 3 Reviews
  • Ocala Healthcare Ltd, Stowmarket
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Care Provided

Types of Home Care

  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Please get in touch with our friendly team for more information about our fees.

Good to Know

Person in charge

  • Samantha Cage (Registered Manager)
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Ocala Healthcare Ltd Reviews (3)

9.0

Ocala Healthcare Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Ocala Healthcare Ltd has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Ocala Healthcare Ltd
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from H C (Father of Client) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ocala Healthcare has provided a team of care workers for last two years which has enabled client to move out of psychiatric hospital and to live in her own home. The team has had to deal with significant challenges, both mental and physical. At all times, the team has been professional, communicative,
empathetic and supportive.
Ocala Healthcare clearly understands that its most important asset is the care workers themselves. Ocala makes a huge effort to support and nurture their staff: examples are flexible shifts built around each carer's individual needs, ongoing training and fun social events.
Reply from Adam Storey, Director at Ocala Healthcare Ltd

Thank you for your review, and for recognising how important it is to us that we properly value the care team, who give so much of themselves.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A C (Mother of Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ocala Healthcare is an outstanding care company. They have been providing 24 hour care for our autistic adult daughter for the last 2.5 years and they do a wonderful job. All of their carers are excellent. As well as being highly professional they're great people and nice to be around.The management
of the service is very efficient and flexible. We're very grateful for all that Ocala Healthcare does for our family.
Reply from Adam Storey, Director at Ocala Healthcare Ltd

Thank you for your very kind review! It is our honour to support your family.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Andrew M (Cousin of Client) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ocala have really gone over and above to ensure that my cousin receives good, person centred care in her own home. She has been enabled to live her life to the full, which has empowered her to try new things and find her own interests which are always supported and encouraged.


My cousin has had

many care providers over the years, and it is great that we have finally found Ocala. By far the best care provider she has had and we can see this in both her physical and mental wellbeing.


Highly recommend.

Reply from Adam Storey, Director at Ocala Healthcare Ltd

Thank you for your very kind review Andy. It's very much appreciated. I have shared it with the team, as I know it will mean the world to them as well.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Ocala Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Ocala Healthcare Ltd is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ocala Healthcare Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Dec 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ocala Healthcare Ltd

What Type of Services does Ocala Healthcare Ltd offer?

Ocala Healthcare Ltd offers Home Care & Nursing Care.

How many Carers does Ocala Healthcare Ltd employ?

Ocala Healthcare Ltd employs 31 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ocala Healthcare Ltd to verify any information. View our terms and conditions. Ocala Healthcare Ltd has an Basic Service - more info.