Cara Caring Services Ltd

Caring service and happy to resolve any matters arising and always responsive and helpful when issues have appeared. Staff need more training in hygeine and cooking, hence 4 stars. Management team are good, always listen to concerns and deal with them promptly

As my husband's wife and primary carer, I have found the service to be reliable and supportive. The carers treat my husband with dignity, respect and kindness, and their support has made a real difference to our daily lives. Communication has been good, and the care provided has helped us manage the challenges of living with complex needs. I would recommend this service to others.

Overall Cara Caring provides an excellent service. Although every effort is made to provide care at the allotted time, sometimes this is difficult. I have informed carers to telephone me if there is a long delay expected and the vast majority do so. The care and support I receive is first class. I have established a pleasant, caring relationship with all of them, without exception. Excellent overnight care has been provided and the management team respond well to requests.

The care and assistance I am getting is second to none. I could not wish for more. I have not been refused any request, all the carers will try to do anything (within reason) that I need doing, including technical things that I cannot manage on my tablet or phone. They are all polite, willing to have a try at most things, like opening jars and bottles. I have not met a miserable carer, they don't bring their troubles with them. I am always glad to see them, more often than not they ask if I want a cuppa and they never go without asking if I need any more jobs done.

I wish to state that, in my opinion, the care given by the care provider is excellent and that its service provider is also praise worthy.

Excellent care given to my elderly mother. The carers have taken the stress out of us as a family. Many thanks.

Cara Care have provided an excellent service of care for my 90 year old mum. They are professional, friendly and caring. They are observant of any issues that may occur and bring them to the family's awareness. They have not missed a three day caring slot in the past two years of caring. Excellent team. Well done.

Most carers are very good - some not so.

I like having Cara Caring Services as my care company, they are always professional and friendly. They do their jobs well and are very approachable. They are always courteous and treat me with respect. They always make sure I have everything I need, and make sure that I am involved with my own care and care plan.

I am so happy to have Cara Caring Services providing support for my sister. She is always pleased to see them and enjoys their help with household tasks, shopping and hobbies. They make her feel comfortable and safe and turn up with a smile, lots of patience and understanding. The staff are helpful and compassionate and will sort out any queries that may arise. I feel that she is in safe hands.

They do what they say. Very professional and caring. Do up to and beyond their job. The staff are lovely, I looked on them as extra sons and daughters. Nothing was too much trouble. We looked forward to their arrival. I still get visits some months after my husband's death.

I have had a brilliant experience and I have felt very comfortable and been treated very well. The staff are brilliant and I couldn't ask for better care.

Carers usually show up on time, unless they are held up due to other peoples care. Always willing to help, and they do what is required of them. Talkative and friendly at all times.

I cannot speak highly enough of this company, the care provided to my mum and the support offered to me during a very difficult few months can not be faulted. Unfortunately mum now has to go into residential care and they certainly will have to work very hard to even come close to the care we have become used to. Even the ambulance service called to assist them when they found mum on the floor early one morning, were overcome with the care and compassion this company provided commenting " now that's what you call care". Keep doing what you're doing as the world would be a much poorer place without you. Thank you all.

All the carers are very thoughtful and gentle. They look after me very well.

Friendly, professional and caring assistance provided by management and carers.

the staff at Cara Caring Services are a constant source of strength and reassurance. At the most difficult of times for our family, they came into our lives and restored a degree of order and calm. Always patient, punctual and efficient, they are a wonderful team who fully understand the meaning of the word 'caring'.