Love 2 Care Homecare Services Ltd

Unfortunately since the manager has decided to reply to my last review, and after speaking with my mother I think it's best as a vulnerable disabled adult I defend myself here that morning when when care had arrived, on the day I was accused of said racisim the carer was continually moaning about management talking about other staff and informing me off all sorts which I had no interest in an things about me that had been said in the office obviously I questioned her on things an was very Irate but had every right to be in my own flat people are never happy when you call them out on bad practice But has to be done the the carer pulled out her phone and began to threatening to film me whilst im not even clothed in my own home obviously I was angry and did use expletives BUT UNDER NO CIRCUMSTANCES WAS I RACIST I've been deeply upset by the incident luckily I know that isnt me and your overall rating speaks volumes you need a good care company I highly recommend another company, AVOID LOVE2CARE

Love 2 Care have been caring for my sister and as I have been shielding 120 miles away from my sister I have been delighted with Love 2 Care's regular updates. I speak to my sister almost daily and she has always said how well she is being looked after. When speaking to Love 2 Care, they always know my voice and keep me fully aware of her condition.

Can't comment on everyday care as we live away, but she is happy when asked about it.

I have been with Love 2 Care for 3 years and I have been very satisfied.

Love 2 Care have been the best care agency I've used. The carers picked up very quickly when I became unwell and as I didn't see my family this was vital. My care has adapted a lot over the past year and despite this, the care agency have continued to adapt and support this. I feel that without them I wouldn't be as well as I am today. I would never change care companies as I couldn't ask for better carers and managers.

I found my friend to be well satisfied with her care. She liked all of her carers and seemed happy and joked with them when they came. She never complained to me when I visited her. Therefore I'm pleased to say I think they did an excellent job.

Love 2 Care looked after my nan when she was struggling with her dementia and needed help. Love 2 Care staff were amazing and my nan thought a lot of the carers. Would highly recommend Love 2 Care.

Dad has excellent care for his needs. His carers go up and beyond their expectations to ensure Dad is very well cared for.

Satisfactory.

All the ladies/carers have been very pleasant. Mum has felt safe and secure with them helping her get ready for the day. The staff that I have had to speak to over the phone have all been very helpful.

My nan is constantly singing Love 2 Care's praises. She likes the variety of carers she receives and they go above and beyond with anything she requires.

I have peace of mind knowing that Mum has got carers in to help. They know what they are doing and inform me of anything thanks not right. A big thank you to all concerned.

I find it difficult to give 24 hours notice of cancellation if sickness occurs overnight.

I could not ask for more. We are very happy with all the care my sister-in-law gets from the carer.

I couldn't recommend Love 2 Care enough.

Carers go above and beyond, always happy to help out at short notice.

Care for my mum so far is excellent.

My mum has a regular carer who has got to know my mum and the way she likes things done. The carer and office communicate well with next of kin and do special visits at Christmas time for the management to my mum and all customers what a lovely touch.

I think the care I am getting is very good. They make me feel very comfortable and are always happy and seem to be pleased to help and support in any way. I have a usual carer most of the time who really knows me and how I like things but when they are off on annual leave all other carers have been lovely.

My step mum has adjusted well to having carers due to the friendliness of the carers and making her feel at ease. My step mum is deaf and communication with the carers has been excellent. As next of kin, I have always been kept in the loop with my step mum's care and any issues have always been reported to me immediately. I would highly recommend Love 2 Care.