





Dell Care, a CQC rated Good organisation (May 2017), is a home care agency offering bespoke care packages to people living in the community.
Based in Wymondham, the company is made up of a small team of carers who offer a professional and compassionate service. Their aim is to empower clients to live independently, providing care and support that is designed and delivered around individual needs.
With a wealth of experience,...
Care Provided by Dell Care
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £29.50
Contact Dell Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Good to Know
Owner
- Dell Care
- Private Owned
Person in charge
- Heather Websdell (Manager)
Dell Care Reviews (18)
Dell Care has a Review Score of 7.5 (7.5) out of 10, based on 2 reviews in the last 2 years.
Over all time Dell Care has 18 reviews.
The care is very good and proper time and attention given to the patient is always with dignity and respect. I am always able to express my opinions and judgment and, if appropriate, these are put into place and acted upon. We couldn't do without this help and are very satisfied.
All satisfactory.
Thank you for taking the time to complete one of our review questionnaire forms. Please remember we are always available to listen to any concerns or issues you may have, or just for a catch up. We look forward to continuing to care for your husband.
Dell Care have supported me for a few years now. They started just with domestic help and as my needs changed, they adapted the care. I now have visits daily that range from help in my home, taking me shopping, food and drink preparation, trips out shopping and some companionship. I look forward to seeing my carer and she is always happy to help me. I would definitely recommend Dell Care to anyone who needs some support as they have never let me down.
Thank you for the lovely review you have given us and we are pleased to hear you are happy with the service we provide and that you look forward to seeing your carer.
My father-in-law has been having his carers visit him for a few years now. As a family we are very happy with the help he has and feel he is in safe hands. He seems much happier since they have started.
Thank you for your positive review. We are pleased you are happy with the care we provide to your father-in-law and that he is also happy with his carers he has visit him.
Excellent care provided to my Dad. The manager and staff are always helpful and supportive. Dad enjoys the visits from the carers. They are aware of Dad's care needs and are reliable and caring. They look after Dad and ensure he is happy.
Thank you for your positive review. We are pleased you are happy with the care we provide to your dad and that he is also happy with his carers he has visited him.
Dell Care provided flexible and professional care services for both my father and mother. Dell were able to respond to our family needs within 24 hours and provided ongoing care for over 1 year to both my parents. My brother and I were updated on a regular basis and Dell provided us with the flexibility to increase the care required and for our parents to remain in their home. I would certainly recommend Dell Care to anyone requiring in home care assistance, whether an hourly pop-in service or end-of-life care.
Thank you for taking the time to write us a lovely review, we really appreciate it. We are pleased to hear that you were happy with the care we provided to your parents and glad we played a part in them being able to remain at home for as long as possible together.
My wife has been having care provided by Dell Care for quite a few years now and mainly had two different carers attending her daily visits. The carers that come have all been very caring and compassionate to my wife's needs and I feel relaxed leaving her in their capable hands while I go out to work. The management are also very approachable and always willing to help where possible. I'd recommend Dell Care to anyone needing care for a loved one.
Thank you for taking the time to leave us a review. We are really happy to hear that you appreciate the care we provide to your wife. She is a pleasure to assist.
We could always rely on Dell Care and trust the advice and care recommendations they provided.
Thank you for your positive words. We are happy that you and your brother were pleased with the support we gave to both your mother and father and that you trusted us with their care. They were a lovely couple and all the carers enjoyed supporting them both with their individual needs
We have found Dell Care to be very responsive to my Mother's and our needs. Communication with my mother who has Dementia and ourselves is excellent. The company owners organise their staff and respond directly to client enquiries. We feel confident in entrusting day-to-day care to Dell Care and are happy to recommend them.
Thank you for the positive review you have given us and we are happy to hear that we are providing support you are happy with and for trusting us with your mother's needs.
We are so grateful to Dell Care who have provided the vital support she requires. The friendly carers are efficient and professional, and the managers are approachable and responsive.
Dell Care delivers everything we had hoped for and more.
Thank you for taking the time to leave us such a positive review. We are pleased you are satisfied with the care we are providing and your mother-in-law is a pleasure to assist.
Mum received excellent care which was always reliable, friendly, respectful and very caring. They were responsive to Mum's needs and provided exactly what was needed. They made a huge difference to Mum's quality of life for which I am very grateful. We were very lucky to find them.
I have been using this service for some time and am well satisfied with all the care I have and am still receiving.
We are glad you are satisfied with the service you are receiving.
Dell Care looked after my mother and father-in-law during the last months of their lives and helped them to both remain in their own home for as long as was safe to do so. During their time assisting my in-laws the staff attending were always on time, polite, friendly and professional within the roles. Me and my wife always felt happy knowing the parents were in safe hands. If we ever had any questions or needed to speak with the manager we either got a response straight away or within a short time period. If the time comes that my own parents ever need help I wouldn't hesitate in contacting Dell Care.
Thank you for your kind words. We are happy that we were able to care for your mother and father-in-law and were able to assist them with following their wishes with remaining in their home for as long as possible. They were a pleasure to visit
I've been a client of Dell Care for almost nine years now having previously used other care companies. During this time I have had many lovely carers including my main carer. They all go above and beyond to make my life easier and happier. Nothing is too much trouble and I know they genuinely do care. When assisting me with personal care I never feel embarrassed or ashamed and everything is done to a very high standard, which really helps my obsessive-compulsive disorder. Any housework tasks, cooking and cleaning are also done to a very high standard and when friends or family visit they always comment on how lovely the house looks. So if you are looking for a care company that treats you with kindness and dignity, respects your personal choices and brightens up your day with their individual sense of humour, then look no further you have found it.
Thank you so much for such a brilliant review. It really makes our day to hear we are doing such a good job and you are happy with the service we are providing to you.
My dad is a very proud and independent man but now needs additional help to enable him to remain in his own home. Dell Care has made this a problem free solution and he looks forward to their visits.
Dad feels he can ask them for help with things generally and he enjoys the companionship whilst they are visiting.
I would certainly recommend Dell Care to anyone looking for a very professional home care service provider.
Thank you for your lovely review. We are so happy to hear that we are making a difference in your dad's daily life. The staff that attend think your dad is a lovely man and enjoy the opportunity to support him.
Dellcare provided an excellent support service and communicated well to ensure Mum’s care needs were covered. They never let us down and accompanied Mum to appointments when the family was not available to take her.
Thank you for your kind review. All the staff said it was a pleasure to care for your mum when we visited.
Excellent care was provided to my dad. Very reliable carers who worked with such sensitivity and professionalism. It was also easy to contact the manager and staff when needed too. Highly recommend Dell Care.
Thank you for your review. It was a pleasure to get to know your mum and dad for the time we assisted.
Dell Care provided excellent care for my mother. They were always reliable and kept me informed with a weekly email of their planned visit times which helped tremendously with keeping my mum happy as with Dementia she needed continuity and reassurance that someone would be attending and likewise gave me great peace of mind. I can truly say I wouldn’t hesitate to recommend Dell Care to anyone who is looking for someone to care for themselves or a family member.
Thank you for this review, the carers really enjoyed being able to look after your mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 February 2026- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Dell Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Dell Care.
Meet the Team (3)
Heather has worked in care for 32 years in various fields of care. In 2014 Heather decided there was a better way to run a care company so set up Dell Care. Since then she has gained her level 5 NVQ in health and social care and received good in all areas on her first CQC inspection in 2017 and CQC has had no concerns since doing a re-inspection. Heather still remains hands-on with attending care calls with the clients as well as running the company
Gwyneth is a part-time member of the team. She has worked in care for around 30 years in various roles, including being a care coordinator. Gwyneth holds a level 4 NVQ in health and social care. She is a well-liked member of the team and is always willing to help out when needed
Julie has joined Dell Care as an admin assistant to help with general admin, client correspondence, keeping care notes up to date and general compliance. She has a wealth of experience, having worked for over 6 years in the NHS.
Frequently Asked Questions about Dell Care
How many Carers does Dell Care employ?
Dell Care employs 8 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Dell Care to verify any information. View our terms and conditions. Dell Care has an Enhanced Service - more info.