





Sunbird Care provides personalised domiciliary care that blends professional expertise with genuine human warmth. They support people in their own homes with flexible, reliable care plans tailored to individual needs - from personal care and medication support to companionship and household help. The team are carefully selected, trained, and matched so clients receive consistent carers, who understand their routines, preferences, and goals. They focus on building trusting relationships that promote independence, wellbeing, and peace of mind for families.
Care Provided by Sunbird Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £26 - £32
- Weekly Live-in Care Fees: £850 - £1,200
- 30 Minute Visiting Care Fees: £17 - £20
Fees vary depending on needs and weekend/Bank Holiday rates
Contact Sunbird Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Sunbird Care Ltd
- Private Owned
Person in charge
- Suzana Stojanova (Registered Manager)
Sunbird Care Reviews (20)
Sunbird Care has a Review Score of 8.0 (8.000) out of 10, based on 2 reviews in the last 2 years.
Over all time Sunbird Care has 20 reviews.
Sunbird helps me stay independent at the age of 93, and live in my own home which I have lived in for 65 years. I would recommend Sunbird to support people in their own home as they make sure I am safe and well cared for.
Thank you so much! It means a lot to us to know that you feel well cared for and that our support is helpful in keeping you independent in your home. We are very grateful for recommending us as well!
Sunbird Care provide excellent care for my 93 year old Mother, which enables her to stay in her home of 66 years. My family and I find the Company very approachable and flexible which my Mother benefits from
Many Thanks for your warm words! It is much appreciated and it gives us a great pleasure to know that your mum feels great about the care we provide and the support we offer in keeping her well and independent in her home. We are honored and grateful to be part of your mum's and your...
Dad was looked after by Sunbird carers for a few years until he could no longer stay in his own home. They treated him with respect and kindness, often going out of their way to make sure he was safe and comfortable. Communication with the carers and the manager was excellent too. I am very grateful for their efforts, thanks to them he stayed in his own home until he was 91.
Thank you for taking the time to leave us a review. We're so pleased and glad to hear you were satisfied with our service, assistance, and support. Our team is committed to delivering high-quality service, and your feedback greatly encourages us. It was a pleasure.
The care provided by the staff at Sunbird Care was excellent, professional but friendly and caring, and also approachable outside of their hours to discuss any concerns over my late mother. They have been invaluable, and I cannot thank them enough for the care they gave Mum.
This review relates to service provided for me during half-hour sessions in the evening Mon-Sun and morning sessions of one and quarter hours on Sat and Sunday. All activities are associated with my direct personal needs.
I have used Sunbird Care for my 93-year-old mother for the last 2/3 years. I have found Sunbird to be a very professionally run business. Excellent care and communication at all times ranging from visiting carers and management staff in the office. I would have no hesitation in recommending Sunbird Care to anyone that require their services. I have not got a bad word to say about Sunbird's care. My mother, who has had dementia for two years, which has made her general health deteriorate, but all issues have been addressed and followed through by carers and management. I have found Sunbird care excellent care and support for my mother, and have kept me well informed of any issues that need to tackle. Sunbird Care gave me the confidence to ring them with any issues that I may have and know that they would be dealt with in a professional manner, which I did on many occasions. To sum up, an excellent and well-organised company providing an excellent standard of care, understanding and family support.
We were very fortunate to find Sunbird. From the start, the team were both professional and thoughtful taking into account how vulnerable my mum was. They worked with all of us closely and provided a really high standard of assessment and care. They were punctual, and communication was excellent. Definitely willing to go the extra mile. Mum was very anxious initially, but not for long. She loved the visits and the company, felt safe, cared for and valued.
Sunbird managed all medicine very well and also contacted GP directly when required.
I am very pleased with the overall service provided to my mother-in-law. The carers are reliable and work well with her. She enjoys their visits. The management is responsive to any issues or concerns and is very accessible. I would recommend Sunbird Care to others looking for homecare services.
My father passed away after a very long battle with cancer three days ago. The carers treated him with the most incredible respect and care that my family could ever have imagined. This company allowed him to die with the dignity he deserved and as a final conscious act, he himself tried to articulate this to them. We will forever be thankful. Thank you Sunbird Care.
At very short notice, I required carers for both morning and evening care for my wife, who suffers from Alzheimer's. Sunbird organised this care package which involved four different carers, all of which were very professional, helpful and pleasant. I would have no hesitation in recommending Sunbird Care to provide care for my wife or loves ones again.
My dad is grateful for all the help he gets each day.
The care and kindness shown to both my husband and myself have been exceptional. It has transformed our everyday lives. The interest in my husband's care condition shown by the carers is very encouraging and reassuring. My husband likes to see the carers every day and have their attention. He has formed a bond with them, which has really helped to comfort his condition and makes it more manageable.
The carers are very caring to my husband.
Very pleased with the service.
I would like any carer to turn up on time. All the carers are kind and efficient and at all times are very hard working.
Sunbird is very caring to my Mother and is responsive to her changing needs.
My mum had to stay with us for a few days at short notice and suffers from Parkinsons and osteoarthritis. She has difficulty with her mobility and personal care. Following a recommendation, I contacted Sunbird Care to help us manage my mum during the daytime whilst my wife and I were at work. Sunbird could not have been more accommodating; they were able to quickly meet with my mum, perform their assessment and devise a thorough care plan. They were also able to designate a care worker to come to our house. The care worker was professional, sympathetic to my mum's needs and provided exactly the care we were looking for. We are so happy that we were able to work with Sunbird, and we will be using them again the next time my mum comes to stay with us.
I am very pleased with the service provided by the young lady who visits, she is extremely pleasant and a joy to have her company.
The service I had for a few days was very good and would recommend it.
We used Sunbird Care for companionship for my wife who has dementia. My wife and I were very happy with the care provided. The carer had an excellent understanding of dementia care and how to meet her needs. I was confident in leaving my wife for a few hours with the carer so that I could have some time for myself.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 March 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Sunbird Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sunbird Care.
Meet the Team (1)
Meet Suzana – Registered Manager, Sunbird Care
Suzana is the Registered Manager at Sunbird Care and also plays an active role as a hands-on caregiver within the team. With over 12 years of experience in the care sector, she is deeply passionate about supporting individuals to live fulfilling, independent, and meaningful lives tailored to their own choices and needs.
Originally from Macedonia, where she was born and raised, Suzana has lived and worked across several countries, including Greece, Germany, and the Czech Republic, before settling in England in 2014. Her international experience has shaped her open-minded approach to care, her appreciation for diversity, and her ability to connect with people from all walks of life.
Academically driven and highly committed to professional development, Suzana holds both a Bachelor’s and Master’s degree in Psychology, along with a Level 5 qualification in Leadership and Management in Adult Social Care. This strong academic foundation supports her compassionate, person-centred leadership style and her commitment to delivering high-quality, compliant care services.
Suzana is passionate about creating a warm, inclusive, and supportive environment for both service users and staff. She strongly believes in dignity, respect, and empowerment, ensuring that every individual receives care that reflects their personal preferences, values, and lifestyle.
Outside of work, Suzana enjoys travelling, exploring new cultures, and meeting people from around the world. She has a love for cooking and enjoys experimenting with different cuisines. She also enjoys reading, sports, and spending quality time with her husband. Together, they care for an allotment where they grow a variety of fresh vegetables.
Faith and family are central to Suzana’s life. As a devoted Orthodox Christian, her beliefs play an important role in her daily values and compassion for others. She also maintains strong family connections, visiting relatives abroad several times a year, including time spent in Spain with her nephew.
Frequently Asked Questions about Sunbird Care
How many Carers does Sunbird Care employ?
Sunbird Care employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sunbird Care to verify any information. View our terms and conditions. Sunbird Care has an Enhanced Service - more info.