Loading...

Sunbird Care

Easy Hub, 22 Addiscombe Road, Croydon, London CR0 5PE
Sunbird Care Logo

Sunbird Care is a family owned home care company. They deliver specialist in-home care helping older adults continue to live well and independently at home.

They provide quality care services at competitive rates for the healthcare sector across all communities.

They are committed to providing service users with qualified, experienced and reliable carers.

Care Provided by Sunbird Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26 - £32
  • Weekly Live-in Care Fees: £850 - £1,200
  • 30 Minute Visiting Care Fees: £17 - £20

Fees vary depending on needs and weekend/Bank Holiday rates

The price(s) shown are provided by the agency. Contact Sunbird Care for full pricing details and T&Cs.

Contact Sunbird Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Sunbird Care Ltd
  • Private Owned

Person in charge

  • Suzana Stojanova (Registered Manager)

Sunbird Care Reviews (18)

Over all time Sunbird Care has 18 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Sunbird Care
Loading...
Showing 18 reviews matching selected criteria
Review from Helen L (Daughter of Client) published on 18 April 2024 Submitted via Website
Overall Experience

Dad was looked after by Sunbird carers for a few years until he could no longer stay in his own home. They treated him with respect and kindness, often going out of their way to make sure he was safe and comfortable. Communication with the carers and the manager was excellent too. I am very grateful for their efforts, thanks to them he stayed in his own home until he was 91.

Reply from Nickesha Anderson, Registered Manager at Sunbird Care

Thank you for taking the time to leave us a review. We're so pleased and glad to hear you were satisfied with our service, assistance, and support. Our team is committed to delivering high-quality service, and your feedback greatly encourages us. It was a pleasure.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M H (Son of Client) published on 15 December 2022 Submitted via Postal Card
Overall Experience

The care provided by the staff at Sunbird Care was excellent, professional but friendly and caring, and also approachable outside of their hours to discuss any concerns over my late mother. They have been invaluable, and I cannot thank them enough for the care they gave Mum.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B H (Client / Service User) published on 11 March 2022 Submitted via Website
Overall Experience

This review relates to service provided for me during half-hour sessions in the evening Mon-Sun and morning sessions of one and quarter hours on Sat and Sunday. All activities are associated with my direct personal needs.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J S (Son of Client) published on 21 February 2022 Submitted via Website
Overall Experience

I have used Sunbird Care for my 93-year-old mother for the last 2/3 years. I have found Sunbird to be a very professionally run business. Excellent care and communication at all times ranging from visiting carers and management staff in the office. I would have no hesitation in recommending Sunbird Care to anyone that require their services. I have not got a bad word to say about Sunbird's care. My mother, who has had dementia for two years, which has made her general health deteriorate, but all issues have been addressed and followed through by carers and management. I have found Sunbird care excellent care and support for my mother, and have kept me well informed of any issues that need to tackle. Sunbird Care gave me the confidence to ring them with any issues that I may have and know that they would be dealt with in a professional manner, which I did on many occasions. To sum up, an excellent and well-organised company providing an excellent standard of care, understanding and family support.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lynne H (Daughter of Client) published on 15 February 2022 Submitted via Website
Overall Experience

We were very fortunate to find Sunbird. From the start, the team were both professional and thoughtful taking into account how vulnerable my mum was. They worked with all of us closely and provided a really high standard of assessment and care. They were punctual, and communication was excellent. Definitely willing to go the extra mile. Mum was very anxious initially, but not for long. She loved the visits and the company, felt safe, cared for and valued.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Shailesh D (Son of Client) published on 6 October 2021 Submitted via Website
Overall Experience
Sunbird Care provided Excellent professional service. Carers were very compassionate and generally came within a reasonable time.

Sunbird managed all medicine very well and also contacted GP directly when required.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J L (Daughter-in-law of Client) published on 6 September 2021 Submitted via Postal Card
Overall Experience

I am very pleased with the overall service provided to my mother-in-law. The carers are reliable and work well with her. She enjoys their visits. The management is responsive to any issues or concerns and is very accessible. I would recommend Sunbird Care to others looking for homecare services.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Charles J (Son of Client) published on 28 April 2021 Submitted via Website
Overall Experience

My father passed away after a very long battle with cancer three days ago. The carers treated him with the most incredible respect and care that my family could ever have imagined. This company allowed him to die with the dignity he deserved and as a final conscious act, he himself tried to articulate this to them. We will forever be thankful. Thank you Sunbird Care.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from John W (Husband of Client) published on 17 March 2021 Submitted via Postal Card
Overall Experience

At very short notice, I required carers for both morning and evening care for my wife, who suffers from Alzheimer's. Sunbird organised this care package which involved four different carers, all of which were very professional, helpful and pleasant. I would have no hesitation in recommending Sunbird Care to provide care for my wife or loves ones again.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C M (Daughter of Client) published on 25 September 2020 Submitted via Postal Card
Overall Experience
For the past 3 months the carers from Sunbird Care have been nursing and looking after my dad. We are most grateful for their care, it's excellent and the carers are very friendly and professional.

My dad is grateful for all the help he gets each day.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P R (Wife of Client) published on 13 August 2020 Submitted via Postal Card
Overall Experience

The care and kindness shown to both my husband and myself have been exceptional. It has transformed our everyday lives. The interest in my husband's care condition shown by the carers is very encouraging and reassuring. My husband likes to see the carers every day and have their attention. He has formed a bond with them, which has really helped to comfort his condition and makes it more manageable.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T J (Wife of Client) published on 13 August 2020 Submitted via Postal Card
Overall Experience
Very good, they try to arrange times and days for us.
The carers are very caring to my husband.

Very pleased with the service.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jean E (Client / Service User) published on 6 August 2019 Submitted via Postal Card
Overall Experience

I would like any carer to turn up on time. All the carers are kind and efficient and at all times are very hard working.

Staff
No Rating
Care / Support
Management
Treated with Dignity
Value for Money
Review from J M (Son of Client) published on 5 August 2019 Submitted via Postal Card
Overall Experience

Sunbird is very caring to my Mother and is responsive to her changing needs.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Niteen S (Friend of Client) published on 18 March 2019 Submitted via Website
Overall Experience

My mum had to stay with us for a few days at short notice and suffers from Parkinsons and osteoarthritis. She has difficulty with her mobility and personal care. Following a recommendation, I contacted Sunbird Care to help us manage my mum during the daytime whilst my wife and I were at work. Sunbird could not have been more accommodating; they were able to quickly meet with my mum, perform their assessment and devise a thorough care plan. They were also able to designate a care worker to come to our house. The care worker was professional, sympathetic to my mum's needs and provided exactly the care we were looking for. We are so happy that we were able to work with Sunbird, and we will be using them again the next time my mum comes to stay with us.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joyce A (Client / Service User) published on 17 January 2019 Submitted via Postal Card
Overall Experience

I am very pleased with the service provided by the young lady who visits, she is extremely pleasant and a joy to have her company.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joan B (Client / Service User) published on 2 January 2019 Submitted via Postal Card
Overall Experience

The service I had for a few days was very good and would recommend it.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Praful P (Husband of Client) published on 7 December 2018 Submitted via Postal Card
Overall Experience

We used Sunbird Care for companionship for my wife who has dementia. My wife and I were very happy with the care provided. The carer had an excellent understanding of dementia care and how to meet her needs. I was confident in leaving my wife for a few hours with the carer so that I could have some time for myself.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 March 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Sunbird Care.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Sunbird Care.

Meet the Team (1)

Suzana Stojanova Job Title: Registered Manager Joined: 2026
Suzana Stojanova

Suzana is the Registered Manager at Sunbird Care and also a caregiver within the team. Spending over 12 years in the care sector, she is very passionate about supporting people to live the lives they want.

She is from Macedonia, where she was born and grew up. Have lived in a couple of countries, such as Greece, Germany and the Czech Republic, before coming to England in 2014. She is quite academic, and has completed bachelor’s and master’s degree courses in Psychology as well as a Level 5 course in management in adult care.

Suzana loves diversity and meeting people from all over the world, travelling, and exploring. She loves cooking and trying different types of cuisine. Reading books, sports, and spending time with her husband. They have an allotment where they grow different types of vegetables.

She is a devoted Orthodox Christian and actively practices her faith, which is a very important part of her life. Family and friends are also a very important part of her life. She visits them a couple of times a year. Some of her family lives in Spain, where she loves going and spending time with her nephew.

Suzana has a very bubbly and energetic personality. Always open, good listener, loves to be helpful and supportive. In her words: “Seeing others smile and be content makes me happy!”

Frequently Asked Questions about Sunbird Care

How many Carers does Sunbird Care employ?

Sunbird Care employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sunbird Care to verify any information. View our terms and conditions. Sunbird Care has an Enhanced Service - more info.