Flourish Homecare Reviews (2)
Flourish Homecare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Flourish Homecare has 2 reviews.
5.0 out of 5
Thank you so much for your kind words. It was a pleasure to be able to support your mum, our care team really enjoyed working with her and the rest of your family. Should you ever need our support again please do reach out.
Best regards,
Ryan
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
5.0 out of 5
North Hill began caring for mum in January 2021 following a recommendation from a dear friend. This was to prove to be an extremely positive
The girls have always been on time, worn appropriate PPE in the current COVID climate and always shown respect and dignity to my mum.
They also offered strong support to my dad who strived to keep mum at home until the end of her life which he managed to do because of the support that he received from you all.
Thank you for your kind words. Caring for your Mum (and Dad) was an absolute pleasure. Please take care of each other and we wish you all the best.
-
Staff
-
Care / Support
-
Management
-
Treated with Dignity
-
Value for Money
Overview of Review Score
The Review Score of 8.0 (8.000) out of 10 for Flourish Homecare is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Flourish Homecare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
-
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for Flourish Homecare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
