Fervid Healthcare Ltd
Trent House, 234 Victoria Road, Stoke-on-Trent ST4 2LWCare Provided by Fervid Healthcare Ltd
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Physical Disability
Good to Know
Owner
- Fervid Healthcare Ltd
- Private Owned
Person in charge
- Donald Machiri (Manager)
Fervid Healthcare Ltd Reviews (5)
Fervid Healthcare Ltd has a Review Score of 9.5 (9.5) out of 10, based on 5 reviews in the last 2 years.
Over all time Fervid Healthcare Ltd has 5 reviews.
We have been blessed with Fervid Healthcare as carers for mum for a few years now and have been extremely happy with their services. The carers are all very professional and attentive to mums needs as well as always being punctual, friendly and supportive to dads needs as well as mums (dad is mums main carer). He looks forward to their visits and social support they provide. They truly are a CARING company with little touches like bringing flowers on mums birthday and Christmas cards / gifts that makes them feel more like family than carers! Thank you Donald and team!
My sister and I chose Fervid to provide care for my mum in Feb 2024 as a result of problems with the previous care givers. Mum was bed bound but carers would wash dress and feed her and take her to the lounge for the day. She needed 4 visits a day as a result of her advanced MS condition. Meeting Donald to start the service up was a pleasure, he explained everything very well and provided an excellent assessment and coordinated well with the social services and district nurses and doctor. My sister lives in USA and I live 200 miles from mum. Donald and team were so very good giving updates and being proactive regarding medicines approaching the pharmacy when supplies were low or if needed, touching base with the GP surgery. They were very patient and caring for my mum. Going out of their way to provide care. They showed great dignity and respect for mum's partner, who up until recently also received care from Fervid. mum passed away in Feb 2025, I am glad we chose Fervid
I have always been happy with standards of care provided by Donald and his team.
Communication is excellent, and on occasions where extra support has been required, I do find that they go above and beyond to support this.
I would have no hesitation in recommending Fervid Healthcare as a provider.
I have been using Fervid Healthcare Ltd since August 2024 to care for my Mum and when my Dad became unwell in February 2025 they started to care for him too. They provide a full care service which includes personal care, administering medication and providing meals when required. The care staff are lovely and Mum and Dad feel very comfortable with them and are happy with the care they provide. We have set times for the care visits and the carers are always very punctual. The management of their care is exceptional too and if I need any changes making to their care plans or medication, I only have to send a message and it is sorted immediately. I also have access to the care system and I can log in and see what care and medication has been given and also which carers are on the rota. I would have no hesitation in recommending Fervid Healthcare to anyone who requires care in their own home.
Carers and managers are very helpful and supportive.
Nothing is too much trouble for them.
Staff and managers respond promptly to calls and texts.
I have met a number of carers when I have visited my uncle in his own home.
I have seen how caring and helpful the carers are. I thoroughly recommend Fervid Care for care services.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 May 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Fervid Healthcare Ltd.
Meet the Team (0)
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