Fervid Healthcare Ltd

Trent House, 234 Victoria Road, Stoke-on-Trent ST4 2LW
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9.0 3 Reviews
  • Fervid Healthcare Ltd, Stoke-on-Trent
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Care Provided by Fervid Healthcare Ltd

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Physical Disability

Good to Know

Owner

  • Fervid Healthcare Ltd
  • Privately Owned

Person in Charge

  • Donald Machiri (Manager)
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Fervid Healthcare Ltd Reviews (3)

9.0

Fervid Healthcare Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Fervid Healthcare Ltd has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 3
  • 3
  • 3
  • 0
Reviewer Connection to Fervid Healthcare Ltd
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from J C (Niece of Client) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fervid Healthcare have been providing 4 daily visits for my Uncle, and my Aunt previous to this for several years.
I have always been happy with standards of care provided by Donald and his team.
Communication is excellent, and on occasions where extra support has been required, I do find that
they go above and beyond to support this.
I would have no hesitation in recommending Fervid Healthcare as a provider.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julie B (Daughter of Client) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Fervid Healthcare Ltd since August 2024 to care for my Mum and when my Dad became unwell in February 2025 they started to care for him too. They provide a full care service which includes personal care, administering medication and providing meals when required.  The care staff are
lovely and Mum and Dad feel very comfortable with them and are happy with the care they provide. We have set times for the care visits and the carers are always very punctual.  The management of their care is exceptional too and if I need any changes making to their care plans or medication, I only have to send a message and it is sorted immediately.  I also have access to the care system and I can log in and see what care and medication has been given and also which carers are on the rota.  I would have no hesitation in recommending Fervid Healthcare to anyone who  requires care in their own home.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D P (Nephew of Client) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fervid Care provide an excellent service.
Carers and managers are very helpful and supportive.
Nothing is too much trouble for them.
Staff and managers respond promptly to calls and texts.
I have met a number of carers when I have visited my uncle in his own home.
I have seen how caring and
helpful the carers are. I thoroughly recommend Fervid Care for care services.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Fervid Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Fervid Healthcare Ltd is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Fervid Healthcare Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

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