First Point 24 Ltd is a trusted provider of high-quality home care services, delivering personalised support to individuals across the UK. With nearly 30 years of experience in the healthcare sector, the team specialises in offering tailored care solutions that prioritise dignity, independence, and well-being.
The agency provides a wide range of services, including 24/7 supportive care, condition-led care, mental health support, and private care. Whether assisting with daily activities, offering...
Care Provided by First Point 24
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £27
We are committed to transparency and are more than willing to discuss how these components apply to your specific situation. For a detailed breakdown and personalized quote, please contact us directly.
Contact First Point 24 to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- First Point 24 Ltd
- Private Owned
Person in charge
- Annah Jakopo (Registered Manager)
First Point 24 Reviews (8)
First Point 24 has a Review Score of 9.4 (9.356) out of 10, based on 7 reviews in the last 2 years.
Over all time First Point 24 has 8 reviews.
We have Firstpoint 24 for my grandson. The carers are very attentive, caring, reliable, compassionate and respectful to his needs. The office staff are always available for any queries or just help with anything you need.
The care my father received was always given with respect and kindness as well as his daily needs being met. A friendly smile and a little chat passed between him and the carer. This made such a difference.
My dear wife, who had M.N.D., was cared for by First Point 24 for almost six months, and I have to say I couldn't have coped without them. They were very caring and devoted to their job. In conclusion, I was very happy with their part in looking after my wife, and most certainly recommend them to others.
First Point 24 made the last weeks of my fathers life so much easier. The carer they gave was outstanding and they always arrived with a smile and my father appreciated every thing they did for him even if that was just to talk. Thank you for making an extremely difficult time easier for us all.
We could not manage without our carer's help and appreciate all they do.
First Point 24 care team have been caring for my mum for the past 3 years, we have been extremely happy with the care the ream give my mother they are always on time and treat my mum with dignity and care and are very kind to both my mum and dad who is mums carer. They always come back if mum needs changed and the office still are very helpful.
After my mum was diagnosed with cancer we started care with First Point 24. Mum really didn't want carers as she has always been very independent and she is only 67. However after a week of the carers coming in, mum couldn't believe how nice, friendly and helpful the carers are. We have been with First Point 24 for 7 months now and can not fault the carers. They all go above and beyond and are so compassionate.
We greatly appreciate your feedback. Thank you for allowing us to be of service.
I think I miss even care in July 2022, following a number of different care providers. I have a very complex health history of which can be unpredictable in its nature.
Overall, the standard of care I have received from the company has been great Okera so friendly, well trained and knowledgeable. They’re able to listen to my wishes and needs and wants and take these into account.
They have been some changes within the service in terms of the Carer’s that provide my support. However, the manager has taken into account my views wishes and wants in relation to this and tries to ensure my happiness and safety at all times.
They have been times when my care package has needed to increase at short notice to include nights support. This was done without any delay by the manager, and has continued forward for several months.
Thank you to everyone and keep up the good work
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 April 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for First Point 24.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for First Point 24.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about First Point 24
How many Carers does First Point 24 employ?
First Point 24 employs 109 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact First Point 24 to verify any information. View our terms and conditions. First Point 24 has an Enhanced Service - more info.