Flamelily Independent Living is a family-run, CQC-registered home care provider based in Andover, supporting adults aged 18–65 and older people across Hampshire, as well as Berkshire, Wiltshire and the New Forest. Established in 2017, the team provides compassionate, person-centred care that enables people to remain safe, comfortable and independent in their own homes.
The service is built around each individual’s needs, preferences, routines and aspirations. Whether someone requires occasional assistance, short-term...
Flamelily Independent Living is a family-run, CQC-registered home care provider based in Andover, supporting adults aged 18–65 and older people across Hampshire, as well as Berkshire, Wiltshire and the New Forest. Established in 2017, the team provides compassionate, person-centred care that enables people to remain safe, comfortable and independent in their own homes.
The service is built around each individual’s needs, preferences, routines and aspirations. Whether someone requires occasional assistance, short-term support, specialist care or ongoing help with daily living, Flamelily Independent Living creates a flexible approach that fits naturally into their lifestyle while promoting dignity, choice and confidence.
The care journey begins with a free assessment, giving clients and their families the opportunity to discuss their circumstances, priorities and goals. A personalised care plan is then developed, outlining the support required and reflecting the individual’s daily routines and wishes.
Experienced, fully trained carers provide reliable and compassionate support, adapting their approach as needs change. The team places strong emphasis on building genuine relationships and maintaining clear communication with clients and their families.
Care is regularly reviewed to ensure it continues to meet the individual’s needs, with wellbeing, comfort and safety kept at the heart of the service. Flamelily Independent Living is committed to delivering trusted, flexible home care that helps people live life on their own terms.
Care Provided by Flamelily Independent Living
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £29.50
Weekly Live-in Care
From £1,540
The price(s) shown are provided by the agency. Contact Flamelily Independent Living for full pricing details and T&Cs.
Contact Flamelily Independent Living to get a personalised quote:
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 September 2024
Overall Requires improvement
CaringGood
EffectiveGood
ResponsiveRequires improvement
SafeGood
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Flamelily Independent Living.
Accreditations
There are no accreditations posted yet for Flamelily Independent Living.
Meet the Team (4)
Wilfred TakaindisaJob Title Director & Nominated Individual
Wilfred is the Director and Nominated Individual, providing strategic leadership and ensuring the organisation is safe, effective, caring,...
Wilfred is the Director and Nominated Individual, providing strategic leadership and ensuring the organisation is safe, effective, caring, responsive, and well-led. He founded the service and previously served as Registered Manager, establishing strong governance, compliance, and high standards of care.
With over 15 years' experience in health and social care, Wilfred promotes a culture of dignity, respect, and independence, ensuring people receive person-centred support that meets their individual needs. He oversees safeguarding, quality assurance, and continuous improvement across the organisation.
Wilfred holds a degree in Accounting and Management with Finance, a postgraduate qualification in Finance, and is currently completing the Level 7 Senior Leader Apprenticeship.
Roberta TakaindisaJob Title Director & Head of Human Resources
Roberta is Director and Head of Human Resources, leading on workforce development, governance, and organisational culture. She plays a key role in...
Roberta is Director and Head of Human Resources, leading on workforce development, governance, and organisational culture. She plays a key role in ensuring the service is well-led by supporting a skilled, competent, and values-driven workforce.
She holds a degree in Politics and Administration and is PRINCE2 Project Management certified, bringing a structured and consistent approach to systems, processes, and continuous improvement. Roberta champions a culture of dignity, respect, and inclusion, ensuring staff are supported to deliver high-quality, person-centred care.
Roberta is currently completing the Level 7 Senior Leader Apprenticeship, further strengthening her strategic leadership capability.
`Hayley StainerJob Title Registered Manager
Hayley is the Registered Manager, responsible for the day-to-day management of the service and ensuring care is delivered in line with CQC standards....
Hayley is the Registered Manager, responsible for the day-to-day management of the service and ensuring care is delivered in line with CQC standards. She leads the team to provide safe, effective, caring, responsive, and well-led support to all individuals.
With over 14 years' experience in the care sector, Hayley has progressed from Healthcare Assistant to leadership roles, developing strong operational and clinical oversight. She is committed to promoting dignity, respect, and independence, and to creating a positive, person-centred culture for both staff and the people supported.
Hayley holds a Level 5 Diploma in Leadership for Adult Care and is dedicated to continuous improvement and high-quality outcomes.
Greta ToliuteJob Title Team Leader
Greta is a Team Leader with over 16 years' experience in the care sector, supporting the delivery of safe, caring, and person-centred services. She...
Greta is a Team Leader with over 16 years' experience in the care sector, supporting the delivery of safe, caring, and person-centred services. She plays a key role in supervising staff, coordinating care, and ensuring day-to-day practice reflects the organisation's values and standards.
Having progressed from Healthcare Assistant to Team Leader, Greta brings strong practical experience and leadership skills. She promotes dignity, respect, and independence in all aspects of care, supporting individuals to achieve positive outcomes.
Greta holds an RQF Level 4 qualification, underpinning her knowledge of best practice and commitment to high-quality care delivery.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Flamelily Independent Living to verify any information. View our terms and conditions. Flamelily Independent Living has an Enhanced Service -what an Enhanced Service includes.
